Communication and accountability are major concerns for American Airlines, thus sparking them to create ‘Are You Ready’, which is a pre-flight checklist to ensure the best possible flight experience for customers. While this may seem like a process implemented for operational effectiveness, ‘Are You Ready’ has been engrained in the culture and a mindset encapsulated in this mantra, as all meetings and plane preparations start with this three-word phrase. This is engrained in the language and culture of AA, as all employees know, speak, and live by the words and meaning of this mantra.
Rewards and Recognition for Employees
Not only does American offer growth opportunities that allows them to be motivated through intrinsic rewards, American …show more content…
“At American, we use our scale and connectedness to influence widespread charitable action through direct philanthropic contributions and through the generosity of our employees and customers. Integrating our corporate charitable initiatives with the efforts made by our dedicated employees and customers, American hopes to make philanthropic endeavors to benefit children, education, human services and military/veteran initiatives.” AA takes pride in supporting nonprofit organizations that already have footprints within the community, while also encouraging employees to participate in the Do Crew Employee Volunteer Program, where they volunteer their time through a multitude of charitable organizations. Some of their philanthropic initiatives include the Sky Ball Fundraiser for Vets, Be PINK, Puppies in Flight (PIF) Program, as well as $22.5 million in cash and in-kind donations in 2015 …show more content…
Since the close of the merger between American Airlines and US Air, American, its employees, and their unions have been working together to settle all union representation and contract negotiations swiftly. Through these joint efforts, agreements granted over 24,000 flight attendants and 15,000 pilots average pay increases of 14% and 24% respectively, in addition annual pay raises were also included in these contracts. Contracts were also renewed for 14,000- U.S. based passenger service employees, beginning in 2015, which also include immediate and significant pay increases.
Unfortunately, all honeymoons eventually come to an end and currently American Airlines is facing some challenges in ensuring they are the leader of the pack in terms of labor relations, as it was reported in January 2017 that American’s lead is slipping and risking falling behind the industry’s rival airlines. As reported in Bloomberg, the Pilots Union has been complaining that pay rates are falling behind those of other major airlines, the union representing some 30,000 ground workers is pressing for speedier contract negotiations, and some flight attendants claim that their new uniforms make them
Rewards and Recognition for Employees
Not only does American offer growth opportunities that allows them to be motivated through intrinsic rewards, American …show more content…
“At American, we use our scale and connectedness to influence widespread charitable action through direct philanthropic contributions and through the generosity of our employees and customers. Integrating our corporate charitable initiatives with the efforts made by our dedicated employees and customers, American hopes to make philanthropic endeavors to benefit children, education, human services and military/veteran initiatives.” AA takes pride in supporting nonprofit organizations that already have footprints within the community, while also encouraging employees to participate in the Do Crew Employee Volunteer Program, where they volunteer their time through a multitude of charitable organizations. Some of their philanthropic initiatives include the Sky Ball Fundraiser for Vets, Be PINK, Puppies in Flight (PIF) Program, as well as $22.5 million in cash and in-kind donations in 2015 …show more content…
Since the close of the merger between American Airlines and US Air, American, its employees, and their unions have been working together to settle all union representation and contract negotiations swiftly. Through these joint efforts, agreements granted over 24,000 flight attendants and 15,000 pilots average pay increases of 14% and 24% respectively, in addition annual pay raises were also included in these contracts. Contracts were also renewed for 14,000- U.S. based passenger service employees, beginning in 2015, which also include immediate and significant pay increases.
Unfortunately, all honeymoons eventually come to an end and currently American Airlines is facing some challenges in ensuring they are the leader of the pack in terms of labor relations, as it was reported in January 2017 that American’s lead is slipping and risking falling behind the industry’s rival airlines. As reported in Bloomberg, the Pilots Union has been complaining that pay rates are falling behind those of other major airlines, the union representing some 30,000 ground workers is pressing for speedier contract negotiations, and some flight attendants claim that their new uniforms make them