Pharmacist Emmanuel Matthews is employed in a primary care setting and was questioned over a Skype interview. Through conversations with him it is noted that in the facility where he works, when a medication error is discovered it is immediately documented and logged internally, once that information has been recorded it is reported externally to the Food and Drug Administration (E. Matthews, personal communication, June 1, 2017). When …show more content…
Matthews, personal communication, June 1, 2017). A high importance should be placed on collaboration between the multiple departments. All too often staff members become mundane in their routine and slowly begin to skip steps to speed the process. However, if more in depth collaboration took place it would aid in reducing the amount of medication errors that erupt from preventable causes (E. Matthews, personal communication, June 1, 2017). Managers and executives in the healthcare field should make improvements and place emphasis on teamwork, which will contribute to encouraging the reporting of errors and improving patient safety (Hwang & Jeonghoon, 2015). The more medication errors are reported the more learning opportunities for enhancing process can be