Scope
Conflict in a work environment is almost inevitable, but how a business deals with conflict determines if they will be successful. I will be writing about key things that lead to conflict, why the leader of a business needs to be good at resolving conflict, some key steps when dealing with conflict, and some positives that come from conflict. I will not be discussing very specific examples, but rather just giving an overview on conflict in general in the workplace.
Contributors to Conflict There can be many different causes of conflict within the work place. In some businesses one major thing can be the main cause of conflict, but in many businesses it may be several different things. I will lay out a few of the major causes that lead to conflict within a work environment and later I will talk about how to deal with them.
Communication is one of the largest causes of conflict. In a business it can be hard to get things done if there is not a good amount of communication. It is not only important to communicate to …show more content…
You should find the positive things people mentioned and work from there to sort out an agreement. By finding a good and mutual agreement it shows the leaders non bias and it builds trust in the employees. If there is a good system in place to talk to the leader when there is conflict, then conflict can be solved quickly and not lead to more conflict. It is also important, as a leader, to provide advice and guidance to colleagues in order to avoid more conflict. A leader may do this by guiding the conversation, so that it goes is a good direction or by talking people off the edge when they are feeling fed up. In the end, the leader has to resolve the conflict and finding a resolution that can make many people happy is what the job is all