Receiving both formal and informal trainings is another aspect that will better prepare officers to recruit qualified Asian-Americans. In any organization, whether it is a public or private sector, formal training in human resource management is very critical because it could help an organization flourish and attain great sustainability. In contrast, poor human resource management will hinder an organization’s daily operations when problematic issues arise (e.g. low productivity, cultural diversity, and workplace conflicts). Police officers working in Asian communities must attain skills in human relations, conceptual skills, and technical skill in order to recruit Asian-Americans (Haberfeld, 2013). Police recruiter may possess superior technical and conceptual skills, but if they lack relationship-oriented skills, they will encounter difficulties in accomplishing their recruiting mission (Schafer, …show more content…
They will find themselves challenged not only with language barriers, but also with interpreting the behaviors, attitudes and actions of Asian immigrants (Hanser & Gomila, 2015). Hanser and Gomila (2015) noted, “Cultural competence describes the process of effectively attending to the needs of individuals by integrating the salient aspects of the culture to which they identify themselves” (p. 108). Police officers are professionals and they must acquire skills such as cross-cultural knowledge in order to communicate, approach, question, and assist members of the Asian community. Being culturally competent requires commitment, education, and training which could take years to build. Culturally competence is not solely about being sensitive to other cultures and religions, but it also requires an individual to thoroughly understand a specific ethnic group’s tradition and the way they do things (Cox, 2013). Police officers will find it challenging and difficult to manage cultural diversity without being culturally