What is a Group?
In the workplace, a group is made up of three or more people who acknowledge themselves as a specific unit or department and work on their own to achieve their company’s goals and tend to be permanent fixtures with ongoing goals or objectives. So group members have a shared knowledge of the group’s objectives and goals but specific tasks and responsibilities are given to different …show more content…
This can be very apparent where there are generation gaps in the workplace, where younger people could possess different workplace values to older workers. However, the problem is not the differing values but it is the failure to accept the differences and could lead to insults to each other’s characters and experiences.
Competition
Unhealthy workplace competition is a major cause of employee conflict. Employee competition needs to properly managed and examined continuously otherwise sabotage or personal conflict will happen and suddenly you have a very hostile work environment. Unhealthy workplace competition curtails teamwork and promotes individualism!
When conflict within a team arises, it’s not always doom and gloom. Sometimes it can benefit teams and can lead to new ideas and possibly better ways of producing or doing business. It can also highlight possible weaknesses in company policies or procedures and could highlight challenges that could turn intensive if not addressed immediately. On the other hand, if conflict is not addressed, it can become negative when disagreements are ignored or allowed to develop into hostilities. So effectively managing conflict is necessary but can be a delicate task and there are a number of techniques and steps which can be used in order to resolve the …show more content…
The first step in resolving most conflicts is an informal one to one meeting between both parties, usually to speak about the problem from both parties and talk about the different views and possible solutions to resolve the situation with a course of action. If no decision is found, then notes must be kept and passed to supervision regarding the substance of the meeting and be made aware of the problem. Now, it may be necessary for a third party i.e. manager, to intervene and listen and talk with both parties and find out the reasons why things could not be resolved earlier and try and come up with an independent solution that both parties can agree upon as well as the team. At the same time, if it is found that one person has gone against company procedure and company rules, then a judgment must be made and enforced but also clearly explained constructively to all, so that they all know the reasons and will curtail any similar challenges. If at this point, there is still no resolution to the conflict, then it needs to be referred to the team for