Whilst performing the decision matrix technique shown in Appendix 4, although there are certain factors which are clearly related to cost reductions, the human resource factor was also given importance when choosing the best from the two proposals and each factor that was listed in the decision …show more content…
3.2) Evaluate the selected outcome for possible consequences for the organisation.
When changes occur in a department’s process, it oftenly creates a stir within the whole organisation and unfortunately, such changes may not always be seen as positive and may result a chain of events within other departments.
Although the implementation of the new automated invoices processing procedure will apply within the SIP department, other departments will be also be impacted by this change, and this can be either in a positive or a negative way.
One of the most common consequences that is found when changing a process, is the resistance to change by the people who will be adapting to the new procedure. The thought alone that a new automated feature has the potential to replace their current knowledge and maybe also their job will instill fear and make it even more difficult for them to