The first and main concept Hahn discusses in the art of “Listening”. Not only listening, but understanding the context of the patients want, needs, and expectations of care. Respecting intra-ethnic fluctuations and differences within a specific culture, responding and accommodating the needs of different cultures and subcultures. Hahn, also understands the importance of translation, understanding, and explaining, medical procedures and treatment plains to patients and families in a way that they can understand and be compliant with treatment after discharge. Even though Hahn talks about practitioner satisfaction, doesn’t mean it is any less important than the other topics already discussed. I agree one hundred and ten percent with Hahn on this matter, when a patient goes to see a doctor or is in the hospital, they don’t want to deal with a “Grouch”, their already sick and don’t feel good. When this happens it discredits everything that we are trying to change about the publics concepts and attitudes about the medical
The first and main concept Hahn discusses in the art of “Listening”. Not only listening, but understanding the context of the patients want, needs, and expectations of care. Respecting intra-ethnic fluctuations and differences within a specific culture, responding and accommodating the needs of different cultures and subcultures. Hahn, also understands the importance of translation, understanding, and explaining, medical procedures and treatment plains to patients and families in a way that they can understand and be compliant with treatment after discharge. Even though Hahn talks about practitioner satisfaction, doesn’t mean it is any less important than the other topics already discussed. I agree one hundred and ten percent with Hahn on this matter, when a patient goes to see a doctor or is in the hospital, they don’t want to deal with a “Grouch”, their already sick and don’t feel good. When this happens it discredits everything that we are trying to change about the publics concepts and attitudes about the medical