The Reason Behind the Recorded Statement
While the adjuster might have the best intentions, they are working for the insurance company. It's a business that deals with hundreds if not thousands of cases on a regular basis. The adjuster will use the recorded statement to construct a picture of what happened both before, during and after the accident.
There are pleasant adjusters and those who are …show more content…
They can't threaten you into making one. If they make threatening noises about the statement, you could tell them you'll provide one later. If they demand a recorded statement, your lawyer can walk you through the process.
Outline Your Case
First, it's important that you have all the facts in the right order. During the recording, you'll be able to follow the timeline to ensure you don't leave out any important details. A recorded statement can't be taken back, so you'll need to be thoroughly prepared. All the words and information you exchange with the insurance company becomes a part of the record and file of your case.
Don't be afraid to write things down and have them in front of you during the recording. Whether you're talking with the adjuster or recording for delivery later, the outline will keep you on track. It'll keep you from rambling and revealing information that can damage your case.
Stick to the Facts
As near as you can, outline exactly what happened without adding in personal details. If you were in a car accident, never explain that you were running late or have had a bad time lately because of a divorce. This can be used against you later to say that you were distracted or driving