In the era of constant communication and collaboration organizations face many challenges in their efforts to be successful. Technology has increased their exposure and vulnerability to competition since information on the operations of organizations is more readily available. In order for organizations to remain current and able to compete in their markets, there needs to be a level of learning and development (L&D) within the organization for employees to continue to grow and increase their knowledge and skills. Organizational leaders must be committed to promoting an environment where the L&D goals are aligned with the organization’s strategic plan and mission. This approach encourages staff to engage as they see the organization’s goals being met as well as their own.
This case study examines the capability and maturity stage of L&D at the National University Virtual High School (NUVHS). A description of the organization is provided, along with information about its mission statement and core values, goals and objectives, and types of employees. The case study discusses the use of tools and technology, analytics, …show more content…
The NUVHS was founded in 2003 and begun offering courses in 2004. Since then it has provided students with access to online courses on a part-time and full-time basis. The NUVHS is an online school affiliated with the National University System and fully accredited as an educational institution by the Western Association of Schools and Colleges (WASC) through 2019, the North Central Association Commission on Accreditation, School Improvement (NCACASI) through AdvancEd, and has achieved approval for all advanced placement courses by College Board (National University Virtual High School, 2015a, Accreditation and