Community Program in Medilaund (M) Sdn Bhd, a subsidiary of RADICARE (M) Sdn Bhd
Medilaund (M) Sdn Bhd is a leading pioneer in the linen and laundry industry was initiated 1994. A subsidiary of RADICARE (M) Sdn Bhd, it is today one of the largest of such companies in Malaysia.
It provide solutions that cover end to end linen and laundry services. It assisting their customers to optimize the use of their linen whilst giving them freedom to concentrate on customer care.
Medilaund’s highly advance laundry facility implements an innovative linen processing system that meets the highest industry standards. End users are guaranteed that the level of services provided will exceed their expectations. Their linen and laundry are benchmarked …show more content…
Their main concern are the primary vendor partners must operate in a manner that is fully consistent with the companies values of Integrity, Trust, Respect and Responsibility.
• This values are the foundation of their service commitment to the customers, to assured that they receive the right product, in the right place, at the right time – and giving them the solution they expect.
CHALLENGES
Human Resources
Low populations in rural areas can effect in the availability of only a small number of workers to carry out all the necessary activities required by the organizations. This situation can lead to the time of delivery of finished product and services to the customers.
Even more difficult is to find the right individuals in the country with the skills, abilities and desire to commit in the linen and laundry services.
As a result of a lack of these human resources, some community leaders and volunteers face burnout that affects their productivity and progress in furthering the work to help their community. Furthermore, the loss of youth from rural communities results in a reduction of potential future community leaders and …show more content…
It is not just to the company but it can also can be personally rewarding to an individual. The program will be come a big help to the local area by providing needed resources or services. These program will benefit both the recipients as well as to those volunteer. Helping poor and at the same time to educate the community, will connect the company with the whole town or city and people from different walks of life.
RECOMMENDATIONS
The achievement of any business relies a lot on the satisfaction of the customers, whether it is a service or product. Once the service or product is given to the customer, the relationship may still be maintained.
Maintaining a customer relationships can be easy and simple as keeping in touch on a yearly business. To ensure the customer’s loyalty is very hard, therefore it is important the companies stay connected and update their customer on the current issues about the company. Many companies have create a database with the customer’s information including name, phone number, address, email and