In the mid-1980, Robert w Galvin was leader of the Motorola Company, initial developer of the six sigma. But more credits to the Late bill Smith for inventing six sigma, smith was a senior engineer and scientist within Motorola’s communication Division, had noted that its final products tests had predicted the high level of system failure rates Motorola was experiencing. He suggested that there is increasing in the level of complexity of the system and the resulting more number of opportunities failure could be possible causes for this. After he came to the conclude to there will be higher level of internal quality required to the Motorola and he took this idea to the CEO Bob Galvin’s attention persuading him to apply six sigma should be set as a quality goal. this high goal was new, as was smith;s way of viewing reliability of a whole process and quality
In the 1980s, Motorola had always been a leader in the areas of …show more content…
Standard deviation is a statistical way to describe how much variation exists in a set of data, a group of items, or a process. For example, if you weight potato chips of many different sizes, you’ll get a higher standard deviation than if you weight potato chips of all the same size. The first step in understanding its significance is to grasp what customers expect. In the language of Six Sigma, customer requirements and expectations are called CTQs (Critical To Quality).summarizes the levels of sigma performance by how many defects would occur for every million opportunities or