Elisha, for the month of April you scored 9.5% rework. Your new yearly average is 8%. The department average is …show more content…
Your new yearly average is 94%. Your whole house in range was 100%. Your new yearly average is also 94.5%. Again, the department goal it's 95.8% for both areas. You are currently not meeting expectations and neither one of these two areas.
Elisha, your on time guaranteed for the month of April was 100%. Your new on time guarantee for the year is 98.3%. The department goal is between 95 to 98.5%.Based on the department goal for 2016. You are currently meeting expectations in this area.
Elisha, based on my field observations, you've continued to demonstrate that you can perform this work in a safe manner. You used all your personal protective equipment as required by the department. You are also well aware of your surroundings at all times. You turn in your weekly vehicle inspections and monthly tools and ladder inspections.
Elisha, your overall performance continues to be below expectations in all three key metrics. This level of performance cannot continue. We are going to take the steps necessary to address this issue and be able to meet our departmental expectations. There will be more to come in the upcoming