Article Overview The article I chose to analysis, “6 Fundamentals That Can Make You a Better Manager in 2014” addresses what important fundamental that are required by managers in order for them to be efficient (Lipman, 2014). I chose this article so I could research even further, what it takes to be a successful manager in today’s healthcare industry. “Managers are those who are formally appointed to positions of authority in organizations or systems and who enable others to do their direct or support work effectively, who have responsibility for resource utilization, and who are accountable for work results” (Longest & Darr, 2008, pp. 233-234). I currently work for a manager who is not as effective in the office …show more content…
Several employees on different occasions had discussed their concerns with the office manager, nothing was ever addressed, and the problems continued. Unfortunately, it was not until a few employees indicated that if the problems were not addressed, they would be seeking employment elsewhere. That is what it took to be able to sit down with the office manager and the owner of the practice. When the employee was asked to come to the meeting, she walked in and said she quit and left. Since then, the morale of the office is much better. Had the situation been addressed when the office manager was made aware of the problem, it may not have resulted in some of the employees wanting to quit. This situation has affected the respect that the office manager had with the staff because it was evident there was a problem and she failed to address it because of the conflict it may have created.
Critical Thinking Questions
1. How do you address the problem of an ineffective office manager? What steps would you take? Do you talk to the owner of the practice or the office manager himself or herself?
2. Has anyone worked for an ineffective manager and because of that situation, you learned how to develop into a prosperous manager? What did you take away from