The benefit of this ensures the group is rewarded for working together (rather than rewarding individuals) based on the performance of the entire group. Developing and clearly outlining superordinate goals helps provide clarity around contingencies and consequences associated with rewards. Thorndale’s Law of Effect states "responses that produce a satisfying effect in a particular situation become more likely to occur again in that situation, and responses that produce a discomforting effect become less likely to occur again in that situation.” (Wikipedia contributors. "Law of effect." Wikipedia, The Free Encyclopedia. Wikipedia, The Free Encyclopedia, 28 Oct. 2016. Web. 25 Feb. 2017.) As a result, performance can deliver desired results if individuals understand the reward they will receive for their positive behavior and effort. Expectancies associated with a reward linked to performance need to be stated early in the process. Depending on whether individuals are intrinsically or extrinsically motivated, everyone will have a clear understanding of expectations. Intrinsically motivated individuals will perform regardless of the monetary reward associated with their efforts. On the other hand, extrinsically motivated individuals will be driven to deliver results because they know there is a …show more content…
An up-front definition of a role and job analysis are the first steps in ensuring employees understand what a job entails. Employees need to understand the process for receiving feedback and training needs associated with their role. Ongoing evaluation of employee performance provides a “no surprises” approach to providing qualitative and quantitative feedback that encourages improvement and ensures an accurate representation of information along the