For this exercise, students have been asked to provide an example of a broken process that is currently causing frustration, or as stated here, pain. One current example of a broken process that is causing all of us in the ISM 4011 class to feel a little pain, including the instructor, is the broken process with regard to the availability of practice tests from the McGraw-Hill website. In this case, the frustration comes from the fact that the link to the practice test does not currently work correctly, and students are not able to follow the normal chain of curriculum for the on-line class. Consequently, practice exams are a key aide in assisting students to prepare for the challenging tests at the end of each the lesson.
For this exercise, students have been asked to provide an example of a broken process that is currently causing frustration, or as stated here, pain. One current example of a broken process that is causing all of us in the ISM 4011 class to feel a little pain, including the instructor, is the broken process with regard to the availability of practice tests from the McGraw-Hill website. In this case, the frustration comes from the fact that the link to the practice test does not currently work correctly, and students are not able to follow the normal chain of curriculum for the on-line class. Consequently, practice exams are a key aide in assisting students to prepare for the challenging tests at the end of each the lesson.