The main products that their company offers are services such as CRM and service management software. CRM stands for Customer Relationship Management. This product is used by companies such as insurance firms as well as many other types of businesses. Their product is essential to keeping business processes moving along. The goal is to be able to streamline the day-to-day tedious operations. It is one portal that connects all of the different areas of daily operations. It helps to create a place for account management, sales automation, project management, etc. Tigerpaw wants to give its’ clients the feeling that nothing has slipped through the cracks and to help them be more productive in their jobs on a daily basis. They believe in open and honest relationships with their clients because they want to keep these clients for a long time. The company is doing very well for themselves as a private company. Their annual revenue is roughly 8.2 million dollars. They are a highly valued ethical firm and look to put their employees in the best position to …show more content…
There are a lot of large corporations that have gotten in trouble for violating copyright laws. Wham-O and Burt’s Bees are examples of two companies that were charged a fine for violating software copyrights. There are five main ethical issues that software development companies face. Using open source code in their own code without properly crediting the source, using illegal software to perform their tasks, reverse engineering code to find out how a process works, not addressing known bugs, and taking talent from the competition. (Garrett, Lewis