Solving problems and making decisions are two issues managers are faced with on a daily basis. Problem solving can be described as encompassing decision making and vice-versa. The two elements go hand in hand and a manager’s ability to handle one correctly, directly affects the other. The two requires a manager’s ability to clearly identify problems and creatively solve them through a innovative decision making process/.
Decision Making Process
When face with making a decision, a manager two different types of decisions, those that are programmed and those that are nonprogrammed. A manager’s ability to successfully make a decision can impact an organization globally. For instance, the decision …show more content…
These decisions a manger faces are anything but simple, ordinary and expected. Theses decisions are very complicated, intricate and have a greater impact on the organization as a whole and its ongoing success. They require a great deal of time, attention and detail by management and upper level members of the organization. A nonprogrammed decision can be spurred on by a problem that ocuurs within an organization, such as, a certain product line that is failing. The decision might require upper level management to determine whether or not to continue on with the failing product line or not. During this process they might find ways to change or improve the product or to alter to the distribution channels currently in place. Another nonprammed decision a manager in an organization might be face with could involve the decision about expanding a specific product line into the global marketplace. This is a decision that requires a great deal of analysis and scenario …show more content…
Decision making is a hugely important aspect in an organization and can have a great impact on the organization as a whole. The Six Step process, known as the Rational Decision Making Process, is highly recommended as a set of steps and guidelines for successful decision making. The six steps are: identifying the problem or opportunity, choosing the best decision style, developing alternative solutions, choosing the best solution, implement the selected alternative and evaluating the outcomes. “Thinking is not a tidy process and should be done with a sense of order” (Adair,