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86 Cards in this Set
- Front
- Back
- 3rd side (hint)
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What statment regarding solid state drives is FALSE?
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D: they use a read/write assembly.
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A: They do not require electricity B: They are not as fragile as magnetic hard drives C: They are silent when in operation. D: they use a read/write assembly. |
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BIOS startup password is not known and you can not obtain the password... what should you do to make this computer available again?
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Use a system Board jumper
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You configure both of your hard drives as a master on the primary IDE bus. When you boot the computer to check the results, what will be the outcome?
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The computer will not boot from either of the hard drives.
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You monitor dispplays the Windows XP Splash screen briefly but then shows closely spaced horizontal lines ans random colors.
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Reboot into safe mode, and change to a lower resolution and less colors.
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What is a sure way to destroy an EIDE Drive.
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Voltage swaps will for sure destroy the drive.
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What is the purpose of scalable link interface (SLI) technology?
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It groups two video cards together to increase performance.
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During what step of the troubleshooting process do you theorize the probable cause?
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Analyze the problem.
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During what step of the troubleshooting process would deciding to clean a printer be implemented?
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Analyze the problem.
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A Class A Private Network?
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10.0.0.0
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How many Hard Drives can be connected to a single IDE cable?
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2
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When would you most use the Safely Remove Hardware icon?
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With USB flash drives.
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You should always document your troubleshooting steps... what is one thing that you CAN and SHOULD leave out?
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Theories Used....
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What type of fire extinguisher should you use for an electrical fire?
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Class C
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What is the maximum number of monitors that can be connected using the multiple monitors feature?
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10
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Your carpet in your computer room has become damp... what precaution would you take when going to fix the computer?
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Wear rubber soled shoes... then find the reason for the moisture!`
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What hard drive interface connects to the computers motherboard by means of a 7-wire cable with a single interface?
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Serial ATA
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this access control method enables the system to allow or deny access to resources based on pre-defined security policies...
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Mandatory Access Control (MAC)
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Class B Private network??
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172.16.0.0
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People are stealing stuff from your office out of your computers... what is the most effective preventive measure to stop this??
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Install surveillance cameras in work areas.
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An IDE ribbon cable has how many pins?
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40
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A floppy drive has how many pins??
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34 pins
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This is a system(s) that CAN NOT be upgraded to Windows XP Pro...
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Windows 95 & Windows 3.51
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To save you on spikes and surges and drops in voltage you should use a what with your computers/servers?
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UPS
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The first step(s) to troubleshooting would be..
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Identify the problem -
Question the User Identify user Changes Check for upgrades -system changes |
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How many expansion slots can an ATX motherboard support?
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Seven
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If you are getting host name errors... what is most likley the issue...
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The DNS Server
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IP addresses are given and configured on systems by....
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DHCP
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To use Fast User Switching... what is one thing that you can NOT have enabled... name one/some..
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Offline Files
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Recomended minimum processor speed for Windows XP?
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300 MHz
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What operating system install type requires the use of answer files?
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Automatic
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You identified the problem... now what do you do?
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Analyze the problem.
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Doing a full system backup before working on a system would be in what step of the troubleshooting process?
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Identify the problem.
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This hardware device supports translation between dissimilar systems at different layers of the OSI.
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Gateway
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Memory slots are located _____ ________ ____ on an ATX Motherboard.
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parallel to the IDE Connectors
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Windows Vista at home... using a crossover cable that harware device will you need to use to establish network connectivity between the computers?
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NIC - Network interface card
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What component is NOT part of the XP service pac 2
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Internet Explorer 7
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What is the address called that a hardware vendor assigns?
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Physical device address
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What is the MAXIMUM physical RAM supported by Windows XP Pro?
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4 GB
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What is the correct order to troubleshoot computers?
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identify the problem,
Analyse the problem, Test the solution, Evaluate the solution used, Document |
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The ____ ____ is where data is stored on a hard drive.
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Disk Platter
(food is served on a platter) |
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Packet-filtering fierwalls will give security breaches if you
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Permit all inbound TCP connections
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Windows XP Professional installation requires what file to run an unattended install and customize the instillation?
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The uniqueness database file (UDF)
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This printer component contains harmful substances...
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Laser printer toner... (toner)
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This device prevents unauthorized users from accessing certain services on a network.
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Firewall
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This can be used to lock down a laptop in a shared space.
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Using a T-bar locking mechanism will safeguard your laptop.
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How long do you have till you have to activate your Windows XP computer?
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30 days
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A fire alarm is set off in your workspace what do you do?
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Evacuate the building.
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To see if your system can be upgraded to Windows 2000 you would use the Readiness Analyzer utility... but what file contains it??
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Chkupgrd.exe
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Ture or false?? Faster Seek time and higher revolutions per min rate will improve hard disk performance and speed?
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True
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Single sign-on systems will secure access to a space?
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False... It will only provide access over a network...
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What are the minimum recommended requirements for installing Windows XP?
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300 MHz Pentium Processor, 128 MB of RAM and 1.5 GB of free disk space.
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This technology allows voice data to be transmitted over a company's computer network?
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VoIP
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The prefix that is used for an unsubnetted Class C IP address is ....
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/24
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The Concentric circles on a hard disk platter is called a what???
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Track
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Best to put out an electrical fire... use what kind of fire extinguisher?
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Carbon Dioxide extinguisher
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In the event of an electric shock victim... what is the first thing that you should do?
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Turn off Power!
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True or False -
ATX has signigicantly redused the cost of computer design. |
True
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Electrostatic Discharge is worse in what type environmental condition?
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Low Humidity
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Dry Chemical extinguishers can be used on what...
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multiple types of fires
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You can read and write to your CD-ROM but can not open it... what can you use to open the drive?
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A paper clip
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Breaker should be labled why?
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So that you know what outlets are on that breaker in the event of a Fire or electricution.
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What is the MBR?? And where is it stored?
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Master Boot Record - it is stored on the hard disk
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Troubleshooting an issue... you have the wrong idea... you should do what??
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Establish a new theory and escalate the problem if you can not fix it.
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AGP slots are used for what kind of cards?
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Video Cards
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What is the last step in the troubleshooting process?
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To document your findings, actions and outcomes
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Are Door Motion Detectors used with EAC security?
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No - Proximity readers, Biometric systems and programmable locks are....
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What is this address?
00-19-B9-22-6D-95 |
MAC address or Physical Address... 1-9 and A-I are used for these.
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Your Computer will not turn on at all... what do you think is the problem.
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The power supply.
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What do you have to do to boot from different places? Like if you have more than one hard drive... or a CD or an USB Device??
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Reconfigure the system BIOS settings to boot from the desired location.
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What file is a 32-bit command processor included with most Windows systems... great tool...
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CMD.exe
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What is the most common way that people log on to computers
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User name and password...
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What should you do if you have the error set up can not find any drives installed on your system when you are doing an install?
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Press the F6 button to enter the text mode setup phase
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ELP cartridges are found in what kind of printers?
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laser
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What CPU socket type is primarily used in laptops?
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Socket 479
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CPU is still hot... what would you use when convective methods do not work?
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Use Peltier cooling
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How many pins does the DIMM memory module have?
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168 pins
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What hardware takes the least amout of time to replace. Motherboard... Memory, our NIC
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Memory
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What device uses passive and active matrix technologies?
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LCD monitors
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What is the max speed for PCI bus devices for data?
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132MBps
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Wireless was working fine... and now it is not... what is the most likely cause?
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Wireless NIC is disabled
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You laptop overheats alot even though the vents are open, clear and clean... and you can hear the fan just fine.
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Dust has accumilated on the heatsink fins.
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Windows XP... where do you find the Add Hardware tools?
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Control Panel
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Where would you configure the PATH system Variable in Windows XP Pro?
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Control Panel, system, advanced, environmental variables
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How far can single-mode fiber optic cable support?
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about 20 miles
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What are some external vulnerablilities of wireless networks?
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Antenna selection, placement and power.
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Assertive communication creates what type of situation?
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Win-Win
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