Administration Concepts

1. Document services
2. Ensure continuity of services
3. Communicate with other service providers
4. Facilitate supervision

Organized information about a client that provides the basis for determining services needed for a client

Documentation of interactions between the social worker and client

Written record of treatment goals and interventions

S - Subjective information
O - Objective information
A - Assessment
P - Plan

Problem-Oriented Record

Allows for accountability
Useful for peer review
Time consuming
Needs modification for social work use

Database - information from intake
Problem List - Lists all problems
Initial Plans - plans for each item on problem list w/updates
Progress Notes - can be SOAP format, flow charts, or dischrage summary

To meet client needs WHILE keeping with agency goals and objectives

Make sure the work ges done

-Coordinate cases and make assignments
-Evaluate work
-Discuss cases
-Serve as advocate
-Ensure agency policies carried out
-Handle intra-agency conflicts
-Educate workers about agency policies and procedures
-Educate workers about resources
-Model value and ethics
-Maintain regular supervision
- Self Continuing Education
-Worker CEU

1. Educational
2. Administrative

-train about resources
-train about policy
-assist staff with skills building
-assist with greater self-awareness

-human resources
-strategic planning
-budgeting
-organizational operations
-evaluate practice

-Agency
-Supervisee
-Client

-valuable, complemntary to individual supervision
-supervisor/ee share supervisory responsiblity
-time saver
-ability to learn from peers

1. Active
2. Reactive
3. Philosopher
4. Theoretician
5. Technician

-direct
-problem-focused
-explore interventions and outcomes
-focus on client dynamics

-less direct
-ask general questions w/o providing answers
-attention on process of treatment
-look at practicioner dynmaics

focus on philosophical abstractions and time them with cases

focus on theoretical models of practice and time them with cases
-"why" of practice

focus on skills and on what should be done with a client

-Structured (individual,group)
- Regular basis
- Consistant style of supervision
- Case-focused
-Evaluate (supervisors should seek evaluation)

Contractual relationship between a knowledgeable expert and a less-knowledgable expert

1. Entry - must gain acceptance by agency staff
2. Goal Identification - identifying general concerns of organization
3. Goal Definition - concrete defnition of problem (measureable)
4. Intervention - implementation, seeking participation of all involved
5. Assessment - impact of intervention assessed
6. Concluding

- desire to maintain status quo
- objective to outside involvement
-favor established norms
-protect one's own role

Always refer the client to a medical doctor

Gather as much informaiton before sending the client

To achieve the goals of the organization by assuring the delivery of effective services in a cost-effective manner

1. Planning
2. Organizing
3. Staffing
4. Leading
5. Controlling

future-oriented decisions, how to make things happen, and who should be selected

1. Mission statement
2. Goals - general statements
3. Objectives - specific, measureable
4. Strategies - how resources will be used
5. Policies - general statments that are the basis for thinking, decision making
6. Rules - requirements for behavior and decision making
7. Procedures - specified ways of conducting buisness
8. Programs - own unique set of goals
9. Budgets - projections of future funding

Strategic - long-term
Contingency - identification of events and how to respond

most common
-broken down into various categories

-based on zero monies with each organization justifying their dollar needs request
-eliminates unnecessary budget allocations