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135 Cards in this Set
- Front
- Back
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Able Bodied Person
ABP |
One who would be asked to assist in the event of an emergency.
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AdHoc
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An unscheduled charter flight.
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Aft
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The rear portion of the aircraft. Rearward.
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Agent
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A company Representative at station i.e. Gate Agent, Ticket Agent.
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Aircraft maintenance Log
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A record kept in the flight deck containing a complete history of the aircraft (AC) including time, reports, inspections, repairs, and alterations of the plane.
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Airspeed
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Speed at which the aircraft is traveling through the air; it may be less or more than the relation to the ground.
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Air Traffic Control
(ATC) |
A service operated by the appropriate authority (FAA) to promote a safe, orderly and expeditious flow of aircraft.
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Aisle Chair
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Narrow wheelchair that can fit down the aisle of the aircraft to assist Passengers (PAX) in boarding and deplaning.
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Airspeed
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The Speed of the of the aircraft (AC) relative to the air through which the aircraft is flying.
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Airstair
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Stairs on certain aircraft that may be used for boarding and deplaning.
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Air Carrier
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An airline authorized by the government to engage in transportation of customers and cargo.
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Alert Bulletin
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A written communication issued to inform Flight Attendants of immediate changes to manual content. Bulletins are temporary and must be retained until the manual can permanently be revised.
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Altimeter
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Instrument indicating number of feet above sea level at which the airplane is cruising
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Altitude
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The height of an aircraft above sea level usually expressed in feet.
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Arm
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Arming the slide or door in an aircraft is the process of positioning or attaching a slide to be ready for emergency use. This is done when all doors and the jetway is pulled away from the aircraft or the airstairs are removed
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Auto Pilot
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An Electronic device used to automatically maintain control of the aircraft when desired by the crew.
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Back-to-Back
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Two trips flown consecutively
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Bank/TILT
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To turn or tip the airplane either to the right or to the left in order to change direction of the aircraft.
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Base (LAX)
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Crewmember's assigned domicile.
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Bidding/Time off
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The process of selecting a schedule for the month based on seniority. Flight attendants will also "bid" vacation time, positions on the aircraft, base preferences, etc. All bids are awarded in seniority order.
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Bid Package
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Packet produced once per bid period by the company containing all bid lines, used by flight attendants for scheduled bidding.
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Block to Block
(Block in/Block out) |
Measured from the time the aircraft pulls away from the gate at its point of departure until the aircraft pulls into the gate at its point of arrival.
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Briefing/Crew Briefing
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A short meeting of the flight crewmembers prior to each duty perios and whenever there is an aircraft or crew change. Brief can include, weather conditions, emergency and service review and other pertinent information.
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Bulkhead
Wall/Partition |
Any partition/ dividing wall within the cabin.
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Cabin
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Interior of the aircraft occupied by passengers
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Cabin Crew
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Flight Attendants (FA)
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Calendar Day
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A 24 hour period starting 0001 and ending at 2400 local
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Captain
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The Pilot who is in 1st command. Also know as the Pilot-In-Command (PIC)
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Cargo Compartment
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Sections of the aircraft (AC) used to store baggage and other cargo. Passengers (PAX) are not allowed access to these compartments.
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Charter Flight
(group Package) |
Flights that operate on or off regular routes and contracted for carriage of a large group of passenger or freight to meet a party's special needs.
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Bid Package
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Packet produced once per bid period by the company containing all bid lines, used by flight attendants for scheduled bidding.
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Block to Block
(Block in/Block out) |
Measured from the time the aircraft pulls away from the gate at its point of departure until the aircraft pulls into the gate at its point of arrival.
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Briefing/Crew Briefing
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A short meeting of the flight crewmembers prior to each duty perios and whenever there is an aircraft or crew change. Brief can include, weather conditions, emergency and service review and other pertinent information.
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Bulkhead
Wall/Partition |
Any partition/ dividing wall within the cabin.
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Cabin
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Interior of the aircraft occupied by passengers
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Cabin Crew
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Flight Attendants (FA)
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Calendar Day
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A 24 hour period starting 0001 and ending at 2400 local
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Captain
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The Pilot who is in 1st command. Also know as the Pilot-In-Command (PIC)
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Cargo Compartment
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Sections of the aircraft (AC) used to store baggage and other cargo. Passengers (PAX) are not allowed access to these compartments.
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Charter Flight
(group Package) |
Flights that operate on or off regular routes and contracted for carriage of a large group of passenger or freight to meet a party's special needs.
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Checklist
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Any written items to assist a crewmember in performing their job responsibilities in a specific order
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Clear Air Turbulence
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Unseen or undetected turbulence, which can be severe.
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COMAT
(inter-office mail) |
Company Material/Company mail carried by the aircraft from one city to another.
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Cockpit
aka FLIGHT DECK |
Area of an aircraft from which the flight crew flies the airplane. Restricted to authorized crew members or FAA personnel during flight. PAX not allowed in this area. The cockpit door is kept closed and alocked at all times during the flight.
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Commercialing
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Positioning a crew on a commercial airline (Delta, United etc.) to meet the aircraft.
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Concourse
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Large hallways in an airport which lead to the area where aircraft is parked armed like walkways lead out in all directions from a main terminal.
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Configuration
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Seating arrangement on board the AC.
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Connection
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A required aircraft change when you arrive at a destination.
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Control Tower
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Located at airports, controlling airplanes and runways. The tower must be within sight of the airport, and is operated by Govt. personnel
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Crew
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Captain, First Officer, Flight Engineer (FE) Mechanic and FA's
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Crew Resource Management
(CRM) |
The effective utilization and communications with all resources to achive safe efficient High operations.
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Crew Scheduling
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Personnel who are charged with assigning and keeping track of all flight crew and which flight they will man. FA's must call to check in and out for thei schedules. Scheduling for all flight personnel OPS.
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Customer Service Representative
(CSR) |
A company employee concerned with the handling of ground phases of flight OPS. FA's interact with the gate agents in boarding and deplaning the PAX
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Dangerous Goods
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Items ID'd by the DOT that when shipped via and AC, hazardous.
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Deadheading
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Going along for the ride. FA's do not work the flight either for duty or returning from duty.
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Decompression
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The AC's inability to maintain a designated cabin altitude.
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Delay
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Flight OPS behind schedule
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Demo Equipment
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Oxygen Mask, Seat belt, life vest, and safety info card used by FA's to conduct PAX safety demo.
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Deplane
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Denotes PAX leaving the AC
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Deploy
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The process in which an emergency slide is extended out of it's container and inflated.
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Crew Resource Management
(CRM) |
The effective utilization and communications with all resources to achive safe efficient High operations.
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Crew Scheduling
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Personnel who are charged with assigning and keeping track of all flight crew and which flight they will man. FA's must call to check in and out for thei schedules. Scheduling for all flight personnel OPS.
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Customer Service Representative
(CSR) |
A company employee concerned with the handling of ground phases of flight OPS. FA's interact with the gate agents in boarding and deplaning the PAX
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Dangerous Goods
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Items ID'd by the DOT that when shipped via and AC, hazardous.
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Deadheading
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Going along for the ride. FA's do not work the flight either for duty or returning from duty.
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Decompression
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The AC's inability to maintain a designated cabin altitude.
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Delay
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Flight OPS behind schedule
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Demo Equipment
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Oxygen Mask, Seat belt, life vest, and safety info card used by FA's to conduct PAX safety demo.
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Deplane
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Denotes PAX leaving the AC
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Deploy
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The process in which an emergency slide is extended out of it's container and inflated.
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Direct Flight
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Direct flight that makes intermediate stops.
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Descent
NEVER SAY DOWN! |
The downward motion of an aircraft in preparation for landing.
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Destination
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Pre- determined arrival point
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Dispatcher
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Employees who are jointly responsible with the caption for the safe launch on each flight.
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Ditching
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A planned or unplanned landing an aircraft on water.
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Disarm
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The process of detaching or repositioning the slide to its original normal non-emergency. This is done once the aircraft is parked at the gate.
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Domiscile
BASE |
The city designated by the company where FA's or Pilots are based.
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Department of Transportation
(DOT) |
Govt. body the regulates the transportation industry.
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Emergency Medical Kit
(EMK) |
Emergency Equip. Located onboard the AC. Authorized to be used by medical professionals with proper credentials.
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Duty Time
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The time an FA is required to report for duty.
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Emergency Exit
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Special Exits used in conjunction with the PAX entry doors, in the emergency evacuation of an AC. Over wing window exits and AC doors.
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Evacuation
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The process of immediately leaving an aircraft under emergency conditions.
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Equipment
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Refers to AC.
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Federal Aviation Administration
(FAA) |
Govermental Body that regulated the AC industry.
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Federal Aviation Regulations
(FAR) |
FAA rules to guard agains potential safety hazards.
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Ferry Flight
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A flight used to move the AC from one destination to another without revenue of PAX.
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First Officer
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A pilot second in command. Duties are similar to the captains, including maintaining control of AC, taking off, and landing.
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Flight
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Movement of an aircraft from origination to it's destination.
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Flight Deck
(or Cockpit) |
Interior of the AC occupied by the Capt., FO and FE
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Flight Attendant
(FA) |
An individua qualified on an aircraft to perform safety related duties as well as Customer Service.
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FA Control Panel
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Units located at FA jumpseats having various switches; pilot attendant call buttons reset button, microphone/telephone instruments
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Flight Time
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The actual elapsed time from block to block for duty time purposes.
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Forward
FWD |
Refers to the front of the AC
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Fuselage
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The body of the AC not including the wings and tail
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Greenwich Mean Time
(Zulu Time) |
Used to ensure that pilots, regardless of location, are using the same 24 hour clock, thus avoiding any confusion when crossing time zones.
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Ground Power Unit
GPU |
Supplies power to the aircraft when on the ground when engines are not running.
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Ground Security Coordinator
GSC |
Ticket Agent Field
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Galley
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Area on AC where food and beverages are stored and prepared. "The AC kitchen"
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Gate
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The area in terminal where PAX board or deplane the AC.
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Ground Instructor
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FA who teaches training courses or performs IOE, Line checks, etc.
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Ground Time
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The period of time an aircraft and/or its crew spend on the ground between flight legs
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Hangar
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The building where airplanes are repaired by maintenance.
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Hazardous Materials
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Chemicals, Compounds, and other materials encountered or used in the workplace that may pose health hazards to workers
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Head Count
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The number of ticketed PAX onboard an AC determined by visual count. The head count is given to the Front End and gate agent at all stations, prior to departure.
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Headwind
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The wind blowing in the opposite direction the AC is moving. (delays flights)
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Holding
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When a flight is waiting to land, take off, or for a gate to become available.
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Inbound
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The AC, crew, freight, or PAX arriving at an airport or coming in from flight.
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In-Flight
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An office set up to handle FA business in having an In-Flight Manager/Supervisor
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Interline
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Utilizing more than one airline to complete one trip
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Intermediate Stop
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A stop at a city or cities between the originating terminating legs of a flight.
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Interphone
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A phone on the AC used for communication between crew members.
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Immediate Family
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Applies to Spouse, children and Step children.
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Jetway
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Enclosed tunnel-like passage way between the gate area in the terminal and aircraft.
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Jumpseat
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Collapsible seat in the cabin or flight deck for used by the FA or and observer.
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Jet Tug
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AC pushback tug.
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Layover
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The time you spend in a particular city between duty days, usually nights.
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Landing Gear.
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The under structure that supports the weight of the AC while on the ground.
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Leg/Segment
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Flight time traveling from block out to block in between 2 destinations.
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LEO
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Law Enforcement Officer
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Line Holder
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A FA whose seniority entitles him/her to hold a schedule built by the company.
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Load
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Total number of customers onboard a flight.
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Log Book
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To log means to write down / log-to book record your times for pay purposes.
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MT
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Missed Trip (no show)
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Minimum Crew
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The least amount of FA's required on each AC by the FAA
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Narrow-Bodied AC
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An AC with a single Isle
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No SHow
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A FA who or customer who does not show up for hi/her scheduled flight. (MT)
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Non-Revenue PAX
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Employees eligible family members who are on Stand-by
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Open Time
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Trips not assigned to FA's that could voluntarily be picked up on days off
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Operations
OPS |
The office at the airport witht he responsibility of recording actual times of arrival and departure, coordination the flight release, and the delivery of fuel to the AC
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Origination Station
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The city where a flight begins
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Passenger Service Unit
PSU |
Located directly above each row of PAX seats or in each armrest containing reading light air vents and FA call buttons
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Per Diem
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Meal expense allowance determined by the total number of hours you are away from your home base.
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Placards
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Instructional signs posted in the AC (exit, door ops, exit row instructions)
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Pre-Flight Deck
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A check Performed by FA's to ensure emergency equip. and specific AC systems are in proper working order.
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Preboarding
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Early boarding process of PAX who may need addt'l time or assistance for boarding the AC
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