business ch 10, essay Qs

By aonwuka339, Oct 2010

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intrinsic reward	personal satifaction when u perform well
extrinsic reward	reward from others when u do well
scientific management	studying workers to find mst effiecnt ways to do things
principle of motion economy	a theory that evry job can b broken down into simple motions
hawthorne effect	ppl act diferent when they know they r being watched
maslows hierarchy of needs	ppl cnt work well w/ unmet needs
theory x	workers dont like work and try to avoid it. like 2 b controlled, dont like responsiblilty. must b intimidated
theory y	workers see work as natural, perfer limited control and responability. dnt like intimidation and are motivated by dif needs
theory z	workers like contol, trust decision making. want secure emplyement and dont mind waiting for promotions
job enlargement	putting a bunch of tasks together into one large challenging assignment
functions of a manager	planning leading controlling organizing

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