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66 Cards in this Set

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  • Back
what are the benefits of a good team (5)
- less stress
- job satisfaction
- enjoyable
- improved collaboration
- better problem solving
a combination of individuals who interact and mutually influence eachother
groups
a group when individuals must work cooperatively w/eachother in order to achieve a goal
teams
what is diff from a group and team
no goal with groups
a cluster of ppl to perform specified tasks and have similar qualities
formal group
ex of formal groups (2)
RNs
techs
evolve naturally from social interactions
informal group
ex of informal group
study groups
composed of several ppl who work together and have a time limited assignment
task group
ex of task group (2)
committees
have a deadline
unique of formal groups
ongoing task with no deadline
surfacing and dealing with issues
openness
bringing out the best in someone
supportiveness
should be thought of as a gift
feedback
getting together (assigned or unassigned)
forming
who defines the tasks and goals in forming
leader
group is developing and they start figuring out who is going to do what
storming
the goals and rules are defined w/group collaboration
norming
members agree on purposed and activities and become task oriented
performing
help with responsibilites, relationships, an culture
storming
when does the group structure become clear and cohesiveness develops
norming
ongoing group does what
reforms when there is a major change in environment
what does a temp group do
adjourn
what makes a good team member (6)
- experienced
- good problem solver
- bein open (transparent)
- supportive
- taking initiative
- being active
what is being transparent mean
no hidden agendas
what is the most important aspect of being a good team member
being open
what does contention mean
when you cant let go of something
ex of re-forming group
when someone leaves group or comes into group and then they start back at 1st step (forming)
what makes a good team leader (6)
- focus on the goal
- ensure a collaborative climate
- build confidence
- demonstrates sufficient tech know-how
- set priorities
- manage performance
being optimistic and noticing strengths, and tell them if they are doing something right
building confidence
keeping the team focused is ex of what
setting priorities
making expectations clear and recognizing when someone does something right is ex of what
managing performance of team
matching individual with appropriate task is ex of what
focusing on the goal
resolving issues on their own
self corrective
constructive and time is not wasted on the unimportant things
productive
being productive involves have focus on what
real issues
the ability to focus on the other persons perspective to create mutual understanding and emphasis on mutual clarity
mutual understanding
what makes a good team relationship (3)
productive
mutual understanding
self corrective
what does team building involve (3)
- gathering data
- dx strengths and challenges
- holding retreat sessions
ex of gathering data include (3)
retention %
>average
<average
ex of dx strengths and challenges
surveys on what to improve
included in the organization environment (3)
management practices
structure
systems
included in on management practices (3)
give direction
deliver results
aline effort
processes in place to make best decisions by appropriate ppl in a timely manner
structure
provide useful info and drive behavior towar the desired results
systems
ex of systems
joint commission
informal rules of behavior, shared and enforced by group members
norms
set of expected behaviors that fit together and are characteristics of persons in a given context
roles
ex of spoken roles
policy for lunch break
ex of unspoken rules
dont do breaks so you can take 1 hr lunch
ex of norms (2)
absence policy
lunch breaks
what are the task roles (10)
initiator-contributor
info seeker
info giver
opinion seeker
elaborator
coordinator
orienter
evaluator critic
procedural technician
recorder
what are the nurturing roles (6)
encourager
harmonizer
compromiser
gate-keeper
group observer
follower
lesson 1 of geese
we accomplish more together and its easier to work as a team
lesson 2 of geese
more burden alone and stick by someone who is a little ahead of you bc its going to help
lesson 3 of geese
shared leadership- when one gets tired another one goes to the front
lesson 4 of geese
communicate, encourage, and be active followers
lesson 5 of geese
we are biologically driven to be with others
what is group productivity and cohesiveness
how groups use resources to meet their goals
purpose for growth and development
if the group is good it provides environment for G&D
collaboration and attracting group members to stay in group (retain members)
cohesiveness
what are the guidelines for conducting meetings(4)
preparation
participation
place and time
member behaviors
what does preparation involve (5)
prepare for meetings
know the purpose
create agenda
materials in place
pick time and place
what does participation involve (3)
*knowing who will participate
*knowledge and experience of each attending
*dont want too many or not enough
what does place and time involve (5)
*pickin appropriate atmosphere
*time limit
*lengths
*breaks
*food/drinks
what does member behaviors involve (4)
*behaviors of others will affect the group whether pos or neg
* ask for clarification
*suggestions
*open communication