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66 Cards in this Set
- Front
- Back
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what are the benefits of a good team (5)
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- less stress
- job satisfaction - enjoyable - improved collaboration - better problem solving |
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a combination of individuals who interact and mutually influence eachother
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groups
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a group when individuals must work cooperatively w/eachother in order to achieve a goal
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teams
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what is diff from a group and team
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no goal with groups
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a cluster of ppl to perform specified tasks and have similar qualities
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formal group
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ex of formal groups (2)
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RNs
techs |
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evolve naturally from social interactions
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informal group
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ex of informal group
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study groups
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composed of several ppl who work together and have a time limited assignment
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task group
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ex of task group (2)
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committees
have a deadline |
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unique of formal groups
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ongoing task with no deadline
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surfacing and dealing with issues
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openness
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bringing out the best in someone
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supportiveness
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should be thought of as a gift
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feedback
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getting together (assigned or unassigned)
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forming
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who defines the tasks and goals in forming
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leader
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group is developing and they start figuring out who is going to do what
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storming
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the goals and rules are defined w/group collaboration
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norming
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members agree on purposed and activities and become task oriented
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performing
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help with responsibilites, relationships, an culture
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storming
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when does the group structure become clear and cohesiveness develops
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norming
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ongoing group does what
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reforms when there is a major change in environment
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what does a temp group do
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adjourn
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what makes a good team member (6)
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- experienced
- good problem solver - bein open (transparent) - supportive - taking initiative - being active |
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what is being transparent mean
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no hidden agendas
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what is the most important aspect of being a good team member
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being open
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what does contention mean
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when you cant let go of something
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ex of re-forming group
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when someone leaves group or comes into group and then they start back at 1st step (forming)
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what makes a good team leader (6)
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- focus on the goal
- ensure a collaborative climate - build confidence - demonstrates sufficient tech know-how - set priorities - manage performance |
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being optimistic and noticing strengths, and tell them if they are doing something right
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building confidence
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keeping the team focused is ex of what
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setting priorities
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making expectations clear and recognizing when someone does something right is ex of what
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managing performance of team
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matching individual with appropriate task is ex of what
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focusing on the goal
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resolving issues on their own
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self corrective
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constructive and time is not wasted on the unimportant things
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productive
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being productive involves have focus on what
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real issues
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the ability to focus on the other persons perspective to create mutual understanding and emphasis on mutual clarity
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mutual understanding
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what makes a good team relationship (3)
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productive
mutual understanding self corrective |
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what does team building involve (3)
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- gathering data
- dx strengths and challenges - holding retreat sessions |
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ex of gathering data include (3)
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retention %
>average <average |
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ex of dx strengths and challenges
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surveys on what to improve
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included in the organization environment (3)
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management practices
structure systems |
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included in on management practices (3)
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give direction
deliver results aline effort |
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processes in place to make best decisions by appropriate ppl in a timely manner
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structure
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provide useful info and drive behavior towar the desired results
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systems
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ex of systems
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joint commission
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informal rules of behavior, shared and enforced by group members
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norms
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set of expected behaviors that fit together and are characteristics of persons in a given context
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roles
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ex of spoken roles
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policy for lunch break
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ex of unspoken rules
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dont do breaks so you can take 1 hr lunch
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ex of norms (2)
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absence policy
lunch breaks |
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what are the task roles (10)
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initiator-contributor
info seeker info giver opinion seeker elaborator coordinator orienter evaluator critic procedural technician recorder |
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what are the nurturing roles (6)
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encourager
harmonizer compromiser gate-keeper group observer follower |
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lesson 1 of geese
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we accomplish more together and its easier to work as a team
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lesson 2 of geese
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more burden alone and stick by someone who is a little ahead of you bc its going to help
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lesson 3 of geese
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shared leadership- when one gets tired another one goes to the front
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lesson 4 of geese
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communicate, encourage, and be active followers
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lesson 5 of geese
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we are biologically driven to be with others
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what is group productivity and cohesiveness
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how groups use resources to meet their goals
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purpose for growth and development
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if the group is good it provides environment for G&D
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collaboration and attracting group members to stay in group (retain members)
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cohesiveness
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what are the guidelines for conducting meetings(4)
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preparation
participation place and time member behaviors |
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what does preparation involve (5)
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prepare for meetings
know the purpose create agenda materials in place pick time and place |
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what does participation involve (3)
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*knowing who will participate
*knowledge and experience of each attending *dont want too many or not enough |
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what does place and time involve (5)
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*pickin appropriate atmosphere
*time limit *lengths *breaks *food/drinks |
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what does member behaviors involve (4)
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*behaviors of others will affect the group whether pos or neg
* ask for clarification *suggestions *open communication |