CNA Course: Chapter 52

True/False: It is appropriate to express anger or hurt feelings to your residents.

Actions that do not get the residents we want are usually:
a. repeated
b. oriented
c. eliminated
d. reinforced

True/False: Withdrawal, suspicion, and manipulation are some characteristics behaviors of residents.

In dealing with the manipulative person, what approach works best?
a. let the resident take the initiative
b. reward the resident
c. have a matter of fact attitude
d. active friendliness

Mr. Watson is capable of propelling his own wheelchair, but he is constantly asking you to do it for him. What should you do?
a. push him whenever he wants
b. ignore him
c. ask another resident to push him
d. encourage him to push himself and praise him when he does

How should the nursing assistant respond when caring for a depressed resident who refuses to get up or eat?
a. let the resident take the initiative
b. scold the resident
c. restrain the resident
d. use firm kindness

What is the best approach in dealing with the combative resident?
a be very demanding
b. make few demands
c. restraint
d. manipulation

If you suspect substance abuse in a resident you must:
a. search their belongings
b. tell another resident
c. report it to your supervisor
d. ignore and let them sleep it off

True/False: Confusion may be either temporary or permanent.

True/False: For all residents, kindness, respect, and courtesy are always appropriate responses.