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Chapter 6
Selecting, Orienting, & Training Employees
What are (3) of the most important tasks of a supervisor?
Select, orient and train employees
What should a job description include?
State clearly and accurately both the employees duties and responsibilities, the skills needed and essential functions of the job
As it relates to job interviews of potential employees, an effective supervisor is one who___?
Follows legal guidelines, exercises good judgment, always is fair and consistent when asking interview questions
Performance examinations and assessment centers allow candidates to _____?
Provide examples of how they perform in work related situations
What are the (4) main ingredients of a job orientation program?
Making an employee feel welcome
Discussing expectations
Explaining and informing
Setting up a check back system
What are some benefits of on the job training?
Gives new employees information on how to do their work the way the organization wants it done
Gives all employees a chance to find out whether they are doing their job correctly
A chance to learn new and better ways of doing their job
By learning new skills and taking on added responsibilities
People learn in different ways, some of which are?
Abstract conceptualization
Action experimentation
Traditional reflective classroom environment
Concrete experience(learn by doing)