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How to study your flashcards.
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14 Cards in this Set
- Front
- Back
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/ I / on Purple reservation
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Get Information (phone #, address, email, etc)
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/ L / on White reservation
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Guest is running late
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/ A / on Black reservation
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Associate getting waxed
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/ W / on Orange reservation
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Guest would benefit from wax pass or has a pass that is about to run out of visits.
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/ N / on Yellow reservation
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Notes to read on reservation
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/ C / on Yellow reservation
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Guest's 2nd visit - ask for comment card
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/ T / on Yellow reservation
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Guest is having a performance policy TU (touch-up).
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/ P / on Red reservation
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Guest has offsite packages and/or points
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/ O / on Pink reservation
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Guest's online booked reservation was confirmed
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/ p / on Dark Green reservation
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Guest has Platinum Rewards membership
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Small Green tab on left side of reservation
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Guest's reservation was CONFIRMED
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Small Yellow tab on left side of reservation
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Guest was LEFT MESSAGE to confirm reservation
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Small Light Blue tab on left side of reservation
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Guest PREBOOKED reservation - no confirmation made yet
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Small Pink tab on left side of reservation
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Guest BOOKED ONLINE - no confirmation made yet
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