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32 Cards in this Set

  • Front
  • Back
Objective vs subjective risk
-Objective: Deviation between actual and expected risk
-Subjective: Some situation perceived differently by various people
Moral vs Morale insurance
-Morale (attitudinal): An attitude of indifference because an individual has insurance
-Moral: Making a loss in order to receive payment
Methods of dealing with risk
-Risk avoidance
-Loss control: prevention (f) and reduction (s)
-Risk retention: active vs passive
-Risk transfer
Requirements of insurable risks
-Large # of similar exposure units
-Fortuitous losses
-Determinable and measurable losses
-Losses are not catastrophic
-Calculable chance of loss
-Affordable premiums
The RM objectives. Pre/post loss
Pre loss:
-economic treatment of risk
-reduce fear and worry
-meet internal/external constraints (e.g. laws)
Post loss:
-survival of organization
-continuity of operations
-profit stabilization
-social responsibility
The RM process
1: Identification of risks
2: Evaluation of loss exposures
3: Risk treatment techniques
4: Monitoring the program
The RM matrix
L/L: Loss retention
Lf/Hs: Risk transfer
Hf/Ls: Loss control
H/H: Avoidance
Consolidation vs convergence
-Consolidation: fewer companies because of M and A
-Convergence: Full financial service: Eg banking, investing
Reciprocal exchanges
-unincorporated mutuals
-e.g. 15 farmers agree to assist one another
Lloyd's of London
-Marketplace with underwriters, they do international reinsurance
-Sell insurance with strange risks
-Like a trading floor, NOT an insurance co.!
Life insurance marketing systems:
Agency building system
-General agency system (NW mutual):
Sales person, but also recruiting and training. Try to build up territory
-Branch office (managerial) system (NY life): Not a sales person. "Niche" marketing
Life insurance marketing systems:
Nonbuilding agency system
-Not hiring in a new area, just selling
Life insurance marketing systems:
Direct response system
-Sell insurance through media
Property/liability insurance marketing systems
-Independent agency system (AIA Ins.)
-Exclusive agency system (state farm, farmers): an agent who only sells for one company
-Direct writers (firemans fund): like exclusive writers, but salaried
-Direct response system (GEICO): advertising through media
-Multiple distribution systems (allstate at AIA)
-Mass merchandising (liberty mutual at WSU: group property/liability, but using individual underwriting
Actuaries
Price insurance, using math and statistics. Premiums need to be high enough to cover losses and expenses but low enough to be competitive
Underwriting is:
Selection and classification of risks
Claims settlement process:
Verify a loss has occurred, determine if the loss is covered, determine the value of the claim, pay the claim and assist the insured
Types of adjusters:
-The agent (small claims)
-The company adjuster
-The independent adjuster
-The public adjustor: hired by insured
Reinsurance
Allows an insurer (ceding company) to transfer risk to another insurer (reinsurer). Business kept is the "retention," business reinsured is the "cession"
Why use reinsurance?
-Underwriting capacity (write more insurance)
-Catastrophe protection
-Profit stabilization
-Withdraw from a line/area
Types of reinsurance: Facultative vs automatic treaty reinsurance
-Facultative: Shopping, case by case. Primary insurer negotiates a separate contract with a reinsurer for each loss exposure for which reinsurance is desired
Automatic treaty: All business that falls within the scope of the agreement is automatically reinsured according to the terms of the treaty
Types of reinsurance: "proportional" vs "excess" (per loss or aggregate)
-Proportional: Loss AND premium sharing in place for both companies, eg. 70/30, 60/40
-Excess: Reinsurer agrees to accept insurance in excess of the ceding insurers retention limit
ACV. Exceptions?
Actual cash value, includes deduction for depreciation. Personal property on ACV basis, dwelling on replacement. Life insurance, replacement cost insurance are exceptions because you decide how much to buy.
Principle of insurable interest. Life vs property.
You have to stand to lose in order to have insurable interest on a certain property.
Life: Must have interest at time of purchase
Property insurance: Must have insurable interest at time of loss.
Principle of utmost good faith.
A high level of honesty is required between two parties
Asymmetric (unequal) information in insurance markets: Who has more information, buyer or seller? Purchaser! Eg, purchaser knows about chest pains
Incontestable clause
After 2 years, there cannot be any changes
Legal Characteristics:
Aleatory contracts (vs commutative contracts)
-Aleatory: Unequal values are exchanged. Chance is involved. Eg, policy payment in exchange for a whole life policy? Not equal exchange
Legal Characteristics:
Unilateral contracts (vs bilateral)
Unilateral contract: Only one side makes a legally enforceable promise. If you pay premium, must have coverage.
Legal Characteristics:
Contracts of adhesion
Contracts of adhesion: contract has to be accepted in entirety. If there is any ambiguity in the contract, courts will rule in favor of public
Law and the insurance agent:
Agency problems:
What if the agent gives policies to insureds if the ins. co. doesn't want to insure the insureds?
Law and the insurance agent:
General rules of Agency:
-No presumption of agency
-Principal responsible for agent's acts
-Authority of the agent
Law and the insurance agent:
Waiver and estoppel:
Waiver:
-Voluntary relinquishing a right under a contract
Estoppel:
-Representation of fact. Representation is reasonably relied upon to the extent that it would not fair to have the statement taken back.