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91 Cards in this Set
- Front
- Back
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what is the IOM?
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Institute of Medicine:
A nonprofit organization specifically created for science-based advice on matters of biomedical science, medicine and health. |
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what does the IOM do?
what is its mission? |
provides a vital service by working outside the framework of government to ensure scientifically informed analysis and independent guidance. The IOM's mission is to serve as adviser to the nation to improve health.
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what are four landmark reports issued by the IOM?
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To Err is Human: Building A Safer Health System (1999)
Crossing the Quality Chasm: A New Health System for the 21st Century (2001) Health Professions Education: A Bridge to Quality (2003) Keeping Patients Safe: Transforming the Work Environment of Nurses (2004) Preventing Medication Errors: Quality Chasm Series (2006) |
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To Err is Human brought light to what issue?
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44,000 to 98,000 people die in hospitals every year as a result of medical errors that could have been prevented. Even using the lower estimate, preventable medical errors exceed attributable deaths to such feared threats as MVAs, breast cancer and AIDS.
Average = 71,000 = 195 people/day, 1,365 people/week, almost 6,000 people/month |
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most medical errors a caused by what?
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faulty systems, processes, and conditions that lead people to make mistakes or fail to prevent them.
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what is the main point of Crossing the Quality Chasm?
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described what kind of health system we need to create.
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what acronym describes the kind of health system that we need to create?
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STEEEP
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What does STEEEP stand for?
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Safe
Timely Effective Efficient Equitable Patient-Centered |
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describe each word in the STEEEP acronym
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Safe: avoiding injuries to patients from the care that is intended to help them.
Timely: reducing waits and sometimes harmful delays for both those who receive and those who give care. Effective: providing services based on scientific knowledge to all who could benefit, and refraining from providing services to those not likely to benefit. Efficient: avoiding waste, including waste of equipment, supplies, ideas, and energy. Equitable: providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status. Patient-centered: providing care that is respectful of and responsive to in dividual patient preferences, needs, and values, and ensuring that patient values guide all clinical decisions |
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what is the AHRQ?
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Agency for Healthcare Research and Quality (AHRQ):
AHRQ serves as the lead agency on medical errors within the Quality Interagency Coordination Task Force (known as the QuIC), which developed the Federal response to the IOM report National Guideline Clearinghouse |
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Research shows that it take how many years before evidence based practices are incorporated into widespread clinical use (AHRQ, 2004).
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Research shows that it take 17 years before evidence based practices are incorporated into widespread clinical use (AHRQ, 2004).
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what is The Joint Commission?
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An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 16,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards
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what does the Joint Commission do?
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Tracks sentinel events nationally
National Patient Safety Goals are determined by the tracking of sentinel events nationally. |
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what is a sentinel event?
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A sentinel event is an unexpected ocurrence involving death or serious physical or psychological injury, or the risk thereof. Serious injury specifically includes loss of limb or funtion. The phrase “or the risk therof” includes may process variation for which a recurrence would carry a significant chance of serious adverse outcome. Such events are called “sentinel” because they signal the need for immediate investigation and response.
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what is the NQF?
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the National Quality Forum
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what does the NQF do?
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Setting national priorities and goals for performance improvement;
Endorsing national consensus standards for measuring and publicly reporting on performance; and Promoting the attainment of national goals through education and outreach programs. |
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what is the IHI
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Institute for Healthcare Improvement
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What is the main emphasis of the IHI?
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the 5 million lives campaign
and the "No Needless List" |
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what are the components of the "No Needless List"
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no needless death
no needless pain or suffering no needless helplessness in those served or serving no unwanted waiting no waste no one left out |
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what is QSEN
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Quality and Safety Education for Nurses (QSEN)
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what are the emphases of QSEN
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preparing future nurses with the knowledge, skills and attitudes (KSA)
Patient Centered Care Teamwork & Collaboration EBP Quality Improvement Informatics Safety |
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what is the next IHI campaign about?
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going after "Medical Harm"
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What is the definition of "Medical Harm"
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Unintended physical injury resulting from or contributed to by medical care (including the absence of indicated medical treatment), that requires additional monitoring, treatment or hospitalization, or that results in death.
Such injury is considered harm whether or not it is considered preventable, whether or not it resulted from a medical error, and whether or not it occurred within a hospital. |
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what are the interventions from the IHI 5 million lives campaign
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Deploy Rapid Response Teams…at the first sign of patient decline
Deliver Reliable, Evidence-Based Care for Acute Myocardial Infarction…to prevent deaths from heart attack Prevent Adverse Drug Events (ADEs)…by implementing medication reconciliation Prevent Central Line Infections…by implementing a series of interdependent, scientifically grounded steps Prevent Surgical Site Infections…by reliably delivering the correct perioperative antibiotics at the proper time Prevent Ventilator-Associated Pneumonia…by implementing a series of interdependent, scientifically grounded steps Prevent Pressure Ulcers... by reliably using science-based guidelines for their prevention Reduce Methicillin-Resistant Staphylococcus aureus (MRSA) Infection…by reliably implementing scientifically proven infection control practices Prevent Harm from High-Alert Medications... starting with a focus on anticoagulants, sedatives, narcotics, and insulin Reduce Surgical Complications... by reliably implementing all of the changes in care recommended by the Surgical Care Improvement Project (SCIP) Deliver Reliable, Evidence-Based Care for Congestive Heart Failure…to reduce readmissions Get Boards on Board….Defining and spreading the best-known leveraged processes for hospital Boards of Directors, so that they can become far more effective in accelerating organizational progress toward safe care |
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define CAS
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Complex Adaptive Systems
CAS approach understands that systems often include the following characteristics: unpredictability, ambiguity, time pressure, stress laden situations, high stakes and decision making by teams with frequently changing members. Causality is not unidirectional but often bidirectional, involving the interaction of two or more entities. From these complex interactions emerge unpredictable behvavior patterns leading to small changes that may or may not lead to wide-spread changes. |
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what is required for making change in complex environments according to the CAS approach?
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requires recognition and appreciation for the bidirectionality and unpredictability of system relationships, including human, technical and process.
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what does the swiss cheese model involve
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hazards exist on a spectrum from the blunt end to the sharp end of an "arrow" which points towards losses". These "holes" start out with organizational factors and line management factors at the blunt end. At the sharp end are holes caused by active failures Holes in each successive layer eventually line up to allow actual losses.
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what is human factors science?
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a science focused on human performance in varying situations and environments, often in interaction with technology.
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what are latent conditions or gaps?
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discontinuities in the layers of defense in work environments
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Woods (1998) proposed that a major barrier to making progress in safety and quality is___________________________________
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the failure to appreciate the complexity of work.
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what are the four characteristics of the cognitive or invisible work required in complex work environments?
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Dynamism
Large number of parts and connectedness between parts High uncertainty Risk |
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common characteristics across different types of complex occupations that influence decision making:
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Time pressure
High stakes Inadequate information (missing, ambiguous or erroneous) Ill defined goals Poorly defined procedures Dynamic conditions People working in teams Stressful conditions |
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what are some gaps and latent failures confronting nurses in the midst of care delivery?
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Missing equipment
Interrptions Waiting for access to needed systems and resources Lack of time to complete interventions that were judged necessary to reach desired outcomes Inconsistencies in how information was communicated |
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why has health care lagged behind other industries in safety?
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because of its reliance on individual performance as the main key to improvement. Other industries have reduced errors by understanding that the way to be safer is to design systems so that it is difficult to make a make a mistake and easy to recover from mistakes that do occur.
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what must be present for an infection to occur?
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Infectious Agent
Reservoir (Source) Portal of exit for the pathogen Mode of transmission Portal of entry into the host Susceptible host |
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give examples of infectious agents and reservoirs
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. Infectious agents
Bacteria, Viruses, Fungi, Parasites, Drug-resistant Microbial strains 2. Reservoir (source) Humans, Animals Soil, air, food, water |
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give examples of portals of exit and modes of transmission
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Portal of exit
Sputum, emesis, stool, urine, wound drainage, secretions from genitals Mode of transmission Contact & droplet, vehicle, airborne, vectorborne |
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give examples of portals of entry and compromised/susceptible hosts
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. Portal of entry
Body orifices, breaks in skin or mucus membranes, invasive procedures/equipment 6. Compromised (susceptible) host Weakened body defense mechanisms Increased infection risk |
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define pathogenicity
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Pathogenicity
Organism’s ability to cause harm/disease |
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define virulence
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Virulence
Vigor to grow and multiply |
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define invasiveness
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Invasiveness
Ability to enter tissues |
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define specificity
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Specificity
Attraction to a host, including humans |
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what are the body's system defenses?
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Secretions containing antibodies
Secretions with acidic pH that inhibit bacterial growth Hair-like cilia that line respiratory tract Skin Nodes Peristalsis Urination Immune system |
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what are the factors that contribute to drug resistant microbial strains?
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Over-prescription of antibiotics
Use of inappropriate antibiotics for the infecting organisms Incomplete use of antibiotic prescriptions as symptoms subside Harboring and spreading of resistant organisms by carriers who remain symptom free Increased use of antibiotics in farming, thus contaminating milk and meat |
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how prevalant is S. aureus and how prevalant is MRSA?
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About one-third of people in the world have S. aureus bacteria on their bodies at any given time primarily in the nose and on the skin.
Of the people with S. aureus present, about 1 percent has MRSA, according to the Centers for Disease Control and Prevention (CDC) |
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who is at risk for developing drug resistant microbial infections?
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Persons who have been previously treated with antibiotics
Persons who are hospitalized, particularly when they receive antibiotic treatment for long periods of time Persons with weakened immune systems, such as patients in intensive-care units, cancer, or transplant wards Persons who have undergone surgical procedures, such as abdominal or chest surgery Persons with medical devices that stay in for some time, such as urinary catheters or central intravenous catheters |
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define MRSA Colinization
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MRSA Colonization is the term used to describe those who
have drug resistant staph aureus bacteria on or in their bodies but have not yet become ill through the infection of a wound or other area of tissue. |
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what are the possible results of MRSA colinization
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Once colonized with MRSA, a person can remain a carrier of
the bacteria from a few days or weeks, up to several years. During this time period, people colonized with MRSA are not only at an increased risk for infecting others, but also themselves. |
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what are the signs/symptoms of the inflammatory response?
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Arterioles at injury dilate = increased blood flow = redness and warmth
Inflammatory mediators delivered to the site = increased permeability of vessels edema Edema = pressure on nerves pain WBCs ingest/destroy organisms and cellular debris increased WBC count |
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what are the three types of exudate?
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Serous: clear, like plasma
Sanguineous : contains RBCs (pinkish color) Purulent: contains WBCs and bacteria (white pus, greenish) |
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what is the systemic inflammatory response syndrome? (SIRS)
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Serious medical condition caused by the body's response to an infection.
Leads to widespread inflammation and blood clotting. Blood clotting during sepsis causes reduced blood flow to limbs and vital organs, and can lead to organ failure or gangrene (damage to tissues). worst case scenario |
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what are the 9 possible symptoms of sepsis?
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Decreased urine output
Fast heart rate Fever Hypothermia Shaking Chills Warm skin or a skin rash Confusion or delirium Hyperventilation (rapid breathing) |
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what are the distinguishing characteristics betwee systemic and local infection?
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Systemic (fever, malaise, weakness)
Local: Heat, redness, pain/tenderness, swelling Drainage (bloody, serous, purulent) Abscess (localized collection of pus) Cellulitis (involves cellular and connective tissue) |
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describe standard precautions
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precautions taken for all patients because All body fluids of all patients should be considered hazardous, regardless if a diagnosis is known
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what are the types of transmission based precautions?
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Applies to clients with documented or suspected infections with highly transmissible or epidemiologically important pathogens by contact, droplet or airborne modes of transmission
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what are the criteria for airborne precautions and which diseases does it apply to?
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Criteria: Droplet nuclei <5μm (small droplet)
Can stay suspended and widely dispersed by air currents For patients with: Measles, Varicella Zoster Virus, TB |
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what are the accomodations and precautions used for airborne precautions?
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Accommodations: Private, negative air flow room
Precautions: respirator or N95 mask (for provider when in room, for patient when he/she out of room); dedicated equipment |
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what is the criteria for contact precations and the diseases to which it applies?
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Criteria: diseases spread by direct patient or environmental contact
For patients with MRSA, VRE, other drug resistant organisms, RSV, various enteric pathogens (C. difficile diarrhea), shingles (disseminated varicella) Respiratory syncytial virus (RSV) |
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what are the accomodations and precautions used for contact precautions?
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Accommodations: private room or cohort
Precautions: glove and gown; dedicated equipment |
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what is the criteria for droplet precautions and to which diseases does it apply?
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Criteria: droplets >5μm
For patients with diphtheria, rubella, pertussis, mumps, meningococcal pneumonia |
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what are the accomodations and precautions used in droplet precautions?
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Accommodations: private room or cohort patients (must be at least 3 feet between patients)
Precautions: simple mask (for provider when in room, for patient when he/she out of room); dedicated equipment |
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what are protective isolation precautions used for?
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Neuropenic patients (neutrophils < 500/mm3)
Burns, chemotherapy, radiation therapy, immunosuppressive medications |
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what accomodations and precautions does protective isolation precautions involve?
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Private room / Door closed
Meticulous hand hygiene by patient, HCWs, visitors Restrict visitors with infectious diseases No fresh fruit, vegetables (controversial), flowers, plants, uncooked meat/fish Limited social interactions can cause psychological problems, especially with children |
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define asepsis
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The absence of pathogenic, or disease producing, microorganisms
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define medical asepsis and what is it a.k.a.?
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Medical asepsis (aka clean technique)
Includes procedures used to reduce and prevent the spread of pathogens e.g., using gloves, cleaning the environment |
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what is surgical asepsis and it's a.k.a.?
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Surgical asepsis (aka sterile technique)
An object must be free of all microorganisms |
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what are some types of barriers used in infection control?
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Masks
Gowns Caps and Shoe Coverings Gloves – latex, vinyl Private Rooms Equipment and Refuse Handling |
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when should soap and water be used in hand hygiene?
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Soap-water should be used when:
Hands are visibly soiled Before and after eating After using the restroom AND if patient has C. difficile-alcohol is not effective against this pathogen |
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when should you ALWAYS wear gloves?
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ALWAYS WEAR GLOVES DURING CLIENT CARE WHEN YOUR SKIN IS ABRADED
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what should you NEVER touch with bare hands?
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NEVER TOUCH WITH BARE HANDS ANTHING THAT IS WET COMING FROM A BODY SURFACE
Use clean, nonsterile when touching blood, body fluids, secretions, excretions, contaminated articles Put on gloves just before touching mucous membranes or nonintact skin |
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what are the three principle things to remember when applying sterile technique?
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Never assume an object is sterile
Check packaging / expiration date Always face the sterile field Sterile articles only touch sterile articles |
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what are some more principles of sterile technique?
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Hands must be kept above waist and on top
Close doors, DO NOT reach across sterile fields, cough, sneeze or talk excessively over field A person who is considered sterile who becomes contaminated must reestablish sterility |
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when are sterile objects and fields likely to become contaminated
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A sterile object or field becomes contaminated by prolonged exposure to air
When a sterile surface comes in contact with a wet, contaminated surface, the sterile field becomes contaminated by capillary action. The edges of a sterile field or container are considered to be contaminated |
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Decreased intravascular volume: deydration, hemorrhage, burns, shock
Altered peripheral vascular resistance: sepsis, anaphylactic reactions Cardiac pump failure: HF, MI, Hypertensive heart disease, valvular diseases, pericardial tamponade ARE ALL EXAMPLES OF POSSIBLE CAUSES OF WHAT? |
PRERENAL CONDITIONS
Factors that decrease circulating blood flow through the kidneys with subsequent decreased perfusion to renal tissue Decreased renal blood flow Outside of the urinary system |
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Use of nephrotoxic agents (ie: gentamycin)
Transfusion reactions Diseases of the glomeruli (ie: glomenlonephritis) Neoplasms Systemic diseases (ie: diabetes) Hereditary diseases (ie: polycystic kidney diseases) Infections of the kidney ARE ALL EXAMPLES OF POSSIBLE CAUSES OF WHAT? |
INTRARENAL CONDITIONS:
Factors that cause injury directly to the glomeruli or renal tubules interfering with their normal filtering, reabsorptive, and secretory functions Within the kidney filtration areas |
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Ureteral, bladder, or urethral obstruction: calculi, blood clots, tumors, stricture
Prostatic hypertrophy Neurogenic bladder Pelvic tumors Retroperitoneal fibrosis ARE ALL EXAMPLES OF POSSIBLE CAUSES OF WHAT? |
Postrenal CONDITIONS:
Result from obstruction to the urinary collecting system anywhere from the calyces to the urethral meatus Urinary is formed by the urinary system but cannot be eliminated by normal means |
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When should you call the MD when tracking urinary output?
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if urinary output is less than </= 30 mL for two consecutive hours is cause for concern-CALL MD!
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what are the symptoms of uti?
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Dysuria, N/V, fever, chills, fatigue
Older persons – confusion or vague abdominal discomfort Cystitis: frequency, urgency Hematuria: blood in urine Bacteriuria may lead to urosepsis Pyleonephritis: flank pain, tenderness; fever; chills |
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what are the appropriate indications for indwelling urinary catheters?
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Acute urinary retention or bladder outlet obstruction
Accurate measurement of urine output in critically ill patients Selected perioperative situations Patient requires prolonged immobilization To assist in healing of open sacral or perineal wounds in incontinent patients End-of-life care |
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what is a care bundle
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Collection of guidelines and interventions that, when consistently followed, have been shown to improve outcomes.
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what are the components of the CAUTI Care Bundle
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Insert catheters for appropriate indications only
Leave catheters in place only as long as needed Ensure that only properly trained persons insert and maintain catheters Insert catheters using sterile technique Maintain a closed drainage system Maintain unobstructed urine flow Practice hand hygiene and standard precautions |
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what is BUS used for?
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Non-invasive Interventions
Bladder Ultrasound (BUS): A portable US device measures urine volume using a probe that is attached to a screen capable of visualizing bladder. Used to measure post void residual (PVR |
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what are the risk factors for falls?
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Older than 65 years
Documented history of falls Impaired vision or sense of balance Altered gait or posture; impaired mobility Medication regimen Postural hypotension Slowed reaction time; weakness and physical frailty Confusion or disorientation; unfamiliar environment |
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what are some strategies to use before implementing restraints?
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Reorienting patient verbally on a consistent basis
Provide visual cues to reorient patient Remind patient of use of call light Family member at bedside Use of distraction to keep patient safe without restraints |
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if feasible, ______________ is needed to use restraints. If client is unable, then what?
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informed consent
If client is unable, the consent of a proxy must be obtained with full disclosure of risks/benefits Restraint of patient without informed consent or sufficient justification is false imprisonment |
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how often must you remove restraints?
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every 2 hours
check circulation and exercise limbs. |
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what must you have before applying restraints?
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A Physician's Order!
Apply restraints in an emergency but get physician order ASAP Orders specify the duration and circumstances No PRN orders |
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once restraints have been placed, what must happen?
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Patient must be offered nutrition, hydration, use of toilet on a regular basis
Need for restraints must be revisited every shift New order for restraints is needed every 24 hours Restraints must be removed, circulation must be assessed on a regular basis (see facility policy for time interval) |
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what is the RESTRAINT protocol?
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Respond to the present, not the past.
Evaluate the potential for injury. Speak with family members or caregivers. Try alternative measures first Reassess the patient to determine whether alternatives are successful. Alert the physician and family if restraints are indicated. Individualize restraint use. Note important information on the patient’s chart. Time–limit the use of restraints. |
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what are some negative outcomes from restraints?
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Direct Injury
Nerve injury, ischemic injury, asphyxiation, sudden death, death Indirect Injury More likely to fall, increased LOS, decline in social behavior, cognition and mobility, increase in disorientation, development of pressure ulcers, bowel/bladder incontinence |
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when should you assess risk of falling?
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Perform standardized fall risk assessment for all patients on admission and whenever patients’ clinical status changes.
Identify at every shift the patients most at risk of moderate to serious injury from a fall. |