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25 Cards in this Set
- Front
- Back
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The law
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view it as the foundation for understanding what society expects from professional nurses.
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Standards of care
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Legal guidelines for defining nursing practice and identifying the minimum acceptable nursing care
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Sources of law
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Legal guidelines that come from statutory, regulatory, and common law
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Federal Statutory Issues
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American with Disabilities Act, Mental Health Parity Act, Living wills, durable power of attorney, health insurance portability and accountability act, emergency medical treatment and active labor act, advance directives, uniform anatomical gift act, restraints
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State Statutory Issues
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Licensure
Good Samaritan laws Public health laws The Uniform Determination of Death Act Physician-assisted suicide |
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Civil and Common Law Issues
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Torts(is a civil wrong made against a person or property)
Intentional: Assault, battery, false imprisonment Quasi-intentional: Invasion of privacy, malice, slander, libel Unintentional: Negligence, malpractice |
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Malpractice Insurance
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A contract between the nurse and the insurance company
Provides a defense when a nurse is in a lawsuit involving negligence or malpractice insurance |
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Risk Management
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A system of ensuring appropriate nursing care that attempts to identify potential hazards and eliminate them before harm occurs
Steps involved: Identify possible risks. Analyze risks. Act to reduce risks. Evaluate steps taken |
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Communication and Nursing Practice
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An essential attribute of professional nursing practice
Builds relationships with clients, families, and multidisciplinary team members |
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Communication and Interpersonal Relationships
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The means to establish helping and healing relationships.
The ability to relate to others is important for interpersonal communication. Developing communication skills requires both an understanding of the communication process and of one’s own communication experience. |
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Interpersona
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One-to-one interaction between two people
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Intrapersonal
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Occurs within an individual
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Environment
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The setting for sender-receiver interactions
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Channels
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Means of conveying and receiving messages
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Sender and receiver
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One who encodes and one who decodes the message
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Feedback
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Message the receiver returns
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Referent
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Motivates one to communicate with another
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Message
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Content of the message
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Interpersonal variable
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Factors that influence communication
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Professional Nursing Relationships
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Nurse-client helping relationships
Nurse-family relationships Nurse-health team relationships Nurse-community relationships |
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Elements of Professional Communication
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Appearance, demeanor, and behavior
Courtesy Use of names Trustworthiness Autonomy and responsibility Assertiveness |
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Communication Within the Nursing Process
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Assessment
Physical and emotional factors Developmental factors Sociocultural factors Gender Diagnosis Many clients experience difficulty with communication Lacking skills in attending, listening, responding, or self- expression Inability to articulate, inappropriate verbalization Difficulty forming words Difficulty with comprehension Planning: Goals and outcomes: Specific and measurable Setting of priorities Continuity of care: Collaboration with other health care providers Implementation: Therapeutic communication techniques Nontherapeutic communication techniques Adapting communication techniques Evaluation: Nurses and clients need to determine whether the plan of care has been successful. Nursing interventions are evaluated to determine which strategies or interventions were effective. If expected outcomes are not met, the plan of care needs to be modified |
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Confidentiality
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Nurses are legally and ethically obligated to keep client information confidential.
Nurses are responsible for protecting records from all unauthorized readers. HIPAA act requires disclosure or requests regarding health information. |
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Guidelines for Quality Documentation and Reporting
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Factual: descriptive, objective info about what a nurse sees, hears, feels, and smells from direct observation and measurement
Accurate: use of exact measurements establishes accuracy Complete: info within a recorded entry or a report needs to be complete, containing appropriate and essential info Current: timely entries are essential in the client's ongoing care Organized: communicate info in a logical order |
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Incident or Occurrence Reports
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Incident: any event that is not consistent with the routine operation of a health care unit or routine care of a client.
Analysis of incident reprts helps with the identification of trends in systems and unit operations that provide justification for changes in policies and procedures or for in-service seminars Quality-improvement program |