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25 Cards in this Set

  • Front
  • Back
The law
view it as the foundation for understanding what society expects from professional nurses.
Standards of care
Legal guidelines for defining nursing practice and identifying the minimum acceptable nursing care
Sources of law
Legal guidelines that come from statutory, regulatory, and common law
Federal Statutory Issues
American with Disabilities Act, Mental Health Parity Act, Living wills, durable power of attorney, health insurance portability and accountability act, emergency medical treatment and active labor act, advance directives, uniform anatomical gift act, restraints
State Statutory Issues
Licensure
Good Samaritan laws
Public health laws
The Uniform Determination of Death Act
Physician-assisted suicide
Civil and Common Law Issues
Torts(is a civil wrong made against a person or property)
Intentional:
Assault, battery, false imprisonment
Quasi-intentional:
Invasion of privacy, malice, slander, libel
Unintentional:
Negligence, malpractice
Malpractice Insurance
A contract between the nurse and the insurance company
Provides a defense when a nurse is in a lawsuit involving negligence or malpractice insurance
Risk Management
A system of ensuring appropriate nursing care that attempts to identify potential hazards and eliminate them before harm occurs
Steps involved:
Identify possible risks.
Analyze risks.
Act to reduce risks.
Evaluate steps taken
Communication and Nursing Practice
An essential attribute of professional nursing practice
Builds relationships with clients, families, and multidisciplinary team members
Communication and Interpersonal Relationships
The means to establish helping and healing relationships.
The ability to relate to others is important for interpersonal communication.
Developing communication skills requires both an understanding of the communication process and of one’s own communication experience.
Interpersona
One-to-one interaction between two people
Intrapersonal
Occurs within an individual
Environment
The setting for sender-receiver interactions
Channels
Means of conveying and receiving messages
Sender and receiver
One who encodes and one who decodes the message
Feedback
Message the receiver returns
Referent
Motivates one to communicate with another
Message
Content of the message
Interpersonal variable
Factors that influence communication
Professional Nursing Relationships
Nurse-client helping relationships
Nurse-family relationships
Nurse-health team relationships
Nurse-community relationships
Elements of Professional Communication
Appearance, demeanor, and behavior
Courtesy
Use of names
Trustworthiness
Autonomy and responsibility
Assertiveness
Communication Within the Nursing Process
Assessment
Physical and emotional factors
Developmental factors
Sociocultural factors
Gender
Diagnosis
Many clients experience difficulty with communication
Lacking skills in attending, listening, responding, or
self- expression
Inability to articulate, inappropriate verbalization
Difficulty forming words
Difficulty with comprehension
Planning:
Goals and outcomes:
Specific and measurable
Setting of priorities
Continuity of care:
Collaboration with other health care providers
Implementation:
Therapeutic communication techniques
Nontherapeutic communication techniques
Adapting communication techniques
Evaluation:
Nurses and clients need to determine whether the plan of care has been successful.
Nursing interventions are evaluated to determine which strategies or interventions were effective.
If expected outcomes are not met, the plan of care needs to be modified
Confidentiality
Nurses are legally and ethically obligated to keep client information confidential.
Nurses are responsible for protecting records from all unauthorized readers.
HIPAA act requires disclosure or requests regarding health information.
Guidelines for Quality Documentation and Reporting
Factual: descriptive, objective info about what a nurse sees, hears, feels, and smells from direct observation and measurement
Accurate: use of exact measurements establishes accuracy
Complete: info within a recorded entry or a report needs to be complete, containing appropriate and essential info
Current: timely entries are essential in the client's ongoing care
Organized: communicate info in a logical order
Incident or Occurrence Reports
Incident: any event that is not consistent with the routine operation of a health care unit or routine care of a client.

Analysis of incident reprts helps with the identification of trends in systems and unit operations that provide justification for changes in policies and procedures or for in-service seminars

Quality-improvement program