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33 Cards in this Set
- Front
- Back
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Why presentation skills are importatn 5
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•It is highly sought after in business
•Recruiters look for it •Managers desire it •Business leader recognize its value •Capture attention and keep people awake |
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Presentations are opportunities for people to demonstrate their competence, enthusiasm and leadership. 9
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•Project report
•Department meetings •Team leader to team •Sale pitch training •Proposal •Speak at symposium •Company representative to community •Speech to the company •Speech to stockholders. |
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Common presentation Issues 6
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•Poor understanding of the audience
•Unclear reason for presenting • Lack of organization •time •bad delivery •lousy use of power point |
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RAISED
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• Reason
• Audience • Information • Structure • Examine • Delivery |
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SID Triangle
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• Information
• Structure • Delivery |
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Reason
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• Why am I here?
• Primary Reason- main reason • Secondary Reason- You personally want to accomplish |
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Aggregated groups
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general audience
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Audience Individuals
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members that are influential and or decision makers.
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Audience Analysis
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o WIIFM rule- what’s in it for me
o Do they care o Attitude – do they feel positive, negative or neutral o What motivates them o Prior knowledge o Educations- level of education- jarggin o Voluntary- do they have to be there o Time of day o Setting o Size of audience |
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Information
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• Data- numbers
• Stores- vividly • Pictures • Case Studies- magazine, book or class to help you make a point. • Past Experience- |
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Structure
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o Purpose
• Introduction Hook Revel topic Preview – Agenda Credibility Goodwill o Indicator • Body Points • Signal Conclusion Summary Memorable close |
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Delivery 10
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• Eye contact
• Voice • Stance • Gestures • Space and distance • Language • Polish • Time • Attire • Notes |
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Stand 10
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o Figleaf- crouch
o The monk o The robot o Tee-Pee o Big Chill o Hear attack o At ease o General- military o Tea Cup Hip hop o Hands in Pocket |
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Communication networks
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regular patterns or paths along which information flows in an organization
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Conflict factors
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attributions
commitment Entrapment arousal & aggression Reciprocity |
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organizational charts
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a drawing or model that shows the levels of authority and reporting relationships in an organization
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Critical incident questions
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interview questions that ask the interviewee about a specific situation rather than a hypothetical oneq
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Factual questions
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questions that ask for verifiable, factual information rather than opinion
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Bona fide occupational qualification (BFOQ)
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a job requirement that is deemed reasonably necessary for the performance of a particular job; In employment interviewing, only questions exploring BFOQs are lawful
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Diagnostic interview
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an interview in which professionals (doctors, lawyers) gather information on their patients’ or clients’ needs
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Panel interview
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an interview conducted by a group of questioners with whom the candidate will work, who are commonly from different levels within an organization
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Performance appraisal interview
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an interview, usually conducted by a superior, in which the quality of a subordinate’s work is discussed
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Immediacy
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verbal and nonverbal behaviors that indicate closeness and liking
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Masculine style of speech
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culturally influenced style of speaking that focuses less on feelings and relationships and more on information, facts, knowledge, and competence.
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Paralanguage
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nonlinguistic vocal qualities such as rate, pitch, volume, and pauses
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Rapport talk
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language that creates connections, establishes goodwill, and builds community, more typically used by women
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Relative words
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terms that only have meaning in relationship to other (unspecified) terms
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Triangle of meaning
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a model illustrating the indirect relationship between an object, idea, process, or other referent and the word (or other symbol) used to represent it
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The Coffee Controversy
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THINK AHEAD—about what the consequences of your actions will be
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The Ticket Grenade
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HOW YOU SAY IT/WHEN YOU SAY IT
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Talk to the Hand
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RECOGNIZE FEELINGS
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Phil
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DON’T AVOID—conflict can be avoided if you DON’T avoid it;
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Disconfirming messages
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message that show a lock of valuing for other persons
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