HR_Chapter11

Degree of accomplishment of the task that makes up an employee's job.

Degree of accomplishment of teh task that makes up an employee's job.

Process of communicating to an employee how they are performing the job and establishing a plan for improvement.

Management by objectives: Consist on (1)establishing clear and precisely defined statements of objectives for the work to be done (2)establishing and action plan indicating how these objectives are to be achieved(3)allowing the employee to implement an action plan(4)measuring objective achievement(5)taking corrective actions(6)establishing new objectives for the future

Management by objectives
Multi-Rater Assessment(360)
Graphic Rating Scale
Behaviorally Anchored Rating Scale(BARS)
Critical-Incident Appraisal
Essay Appraisal
Checklist
Forced-Choice Rating
Ranking Methods
Work Standards Approach

Method of performance appraisal that requires the rater where the employee rates on factors such as work, dependability, job knowledge, cooperativeness and accuracy.

Behaviorally Anchored Rating Scale: Method of performance appraisal that determines an employee's level of performance based on whether or not certain specifically described job behaviors are present

Method of performance appraisal in which the rater keeps a written record of incidents that illustrate both positive and negative employee behaviors. The rater uses these incidents to for evaluating the employee's performance.

Method of performance appraisal in which the rater prepares a written statement describing strengths, weaknesses, and past performances.

Method of performance appraisal in which the rater answers with a yes or no a series of questions about the behavior of the employee being rated.

Method of performance appraisal that requires the rater to rank a set of statements describing how an employee carries out the duties and responsibilities of a job.

Method of performance appraisal in which performance of an employee is ranked relative to the performance of others.

Method a performance appraisal that involves setting a standard or an expected level of output and then comparing each employee's level to that standard.

Occurs when a manager's rating are grouped on a positive end instead of being spread throughout the performance scale.

Tendency of a manager to rate most employee's performance near the middle of the performance scale.

tendency of managers to evaluate employee's on work performed recently.