Introduction to business

By sxd10a7, Mar 2011

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What is utlity?	the ability of goods and services to satisfy consumer''wants''
how many scope of marketing is it	1.people 2.place 3.event
what are four eras of marketing	1.production 2.selling 3.marketing 4.relationship
what is the meaning of CRM	customer relationship management
what is target market	the group of people who are most likely to buy a particular product
what is business market segmentation	1.geographic 2.customer-based 3.product-use-based
what is "4p" factor	1.product 2.pricing 3.promotion 4.political
what is the percertage of a market controlled by a given marketer	market share
what are two types of data	1.secondary data 2.primary data
Why do organizations need information systems?	The main functions of an information system may be input, processing, output, storage and control at work place
What is customer service?	Customer service is providing everyone who is in need of your service with a solution or a satisfactory answer that will ensure their satisfaction while protecting your personal ethics and value.
What is the best way to brainstorm in business?	companies can grow stale or not keep up with the rest of the fast paced companies and corporations

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