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10 Cards in this Set

  • Front
  • Back
Standing Plans
ongoing plans that are used to provide guidance for tasks that occur repeatedly in the organization
Contingency Plan
company responses to be taken in the case of emergencies, setbacks, or unexpected conditions
MBO Process
Set Goals
Develop Action Plans
Review Progress
Appraise Overall Performance
Operation Goals Characteristics
Specific Measurable
Define time period
Cover key result areas
challenging but realistic
linked to rewards
10 roles manager
Informational
Monitor, Disseminator, Spokesperson
10 roles manager
interpersonal
Figurehead, Leader, Liason,
10 roles manager
Decisional
Entrepreneur, Disturbance Handler, Resource allocator, Negotiator
General Environment
Natural
Sociocultural
Technological
Economic
Legal/Political
International
Internal Environment
Customer,
Management
Employee
Characteristics management
General Approach
Contributions
Criticism

pg37