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601 Cards in this Set

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What are Windows XP minimum hardware requirements?
233 Mhz Processor
64 MB RAM
1.5 GB HD with 650MB free space
Super VGA (800 x 600)
Keyboard
Mouse
CDROM drive
ACPI controls power management and _______________.
[The Advanced Configuration and Power Interface (ACPI)]. Defines platform-independent interfaces for hardware discovery, configuration, power management and monitoring.
What are the direct upgrade paths to Windows XP? They are (4)
Windows 98
Windows ME
Windows 2000
Windows NT SP6
The readiness analyzer can be run in these two ways:___________ & ___________.
Using the chkupgrd.exe tool found on the installation CD or via direct download from Microsoft or by running the Winnt32/Checkupgradeonly switch directly from the CDROM.
Pressing F6 during the installation allows you to install __________ and ____________ controllers.
RAID and SCSI controllers
What's an update pack or migration link libraries?
These two tools allow the migration of software for use in the windows XP OS. Software vendors may supply and update pack also called migration dynamic link libraries that you can use during the upgrade process. They are basically installation wizards.
What's the recommended filesystem configuration when migrating from 9X or other to XP?
Keep FAT32 for a while. Check that everything works properly then migrate to NTFS using the convert command.
In what circumstances can you uninstall XP?
The uninstall option is present only when migrating from Windows ME and Windows 98 ONLY IF you kept the FAT filesystem.
How do you uninstall Windows XP from a ME/98 box?
Control Panel > Add remove programs > select XP click remove
El Torito-NO emulation support enables ______________.
Bootable CDROM's
To initialize the installation from 32bit OS's you use __________. To initialize from 16bit OS's __________.
winnt32.exe (32 bit OS) & winnt.exe (16bit)
Setup manager is for ?
It answers the installation prompts and saves answers results in an answer file called unattend.txt. Windows uses this fie during installation to configure the screen resolution and other typical hardware settings.
You should rename the unattend.txt file to ____________ when creating a bootable unattended CDROM and store it in the ___________ folder before burning.
You must rename the unattend.txt to winnt.sif and store it in the i386 directory.
In order to use the setup manager you must first extract it from ?
You extract the deploy.cab files located at the Support\Tools folder and initialize setup manager by double clicking setupmgr.exe
The system preparation tool is used for?
You typically use the Sysprep tool in conjunction with a non-Microsoft disk imaging tool or Microsoft Windows Server 2003 Automated Deployment Services (ADS) to perform image-based installations. Image-based installation is a method of copying or cloning preconfigured operating systems (and, optionally, software applications) onto destination computers.
List 3 steps to extract and run the sysprep tool?
1. Create a folder called sysprep in %systemdrive%

2. Extract sysprep.exe, setupcl.exe from the deploy.cab file located at support\tools (on winXP CDROM) to the sysprep folder.

3. Prepare the computer to be ghosted by installing all necessary software and running sysprep.exe when finished.
How do you create an image using sysprep and also an unattended install?
When you run sysprep a Mini-Setup wizard starts to run and prompts you to enter parameters such as computer name, user name, etc. You can skip this tedious procedure by using the setup manager and create an answer file named sysprep.inf. The Sysprep.exe, Setupcl.exe and Sysprep.inf files must be located in the Sysprep folder for this setup to work.

http://support.microsoft.com/kb/298491
To use a RIS server you need _________,__________,_________ & __________.
DHCP server, DNS, Active Directory and a Nonsystem partition.
How much space is recommended for a RIS partition?
2GB
Why do you need a separate partition for RIS?
The reason for the partition in the Single Instance Storage (SIS) groveler service, which will create a pointer to existing duplicate files, thereby saving disk space. The service won't use system files that are active.
When running sysprep the reseal parameter does what?
The reseal button/parameter will prepare your reference computer to the final image. After choosing this option the computer will restart and a Mini setup wizard will welcome you. Use this when the reference computer is done and no other change to the image is required.
The sysprerp audit button will?
The audit boot button will restart the reference computer as is, with no wizards, just for examination and test on the reference computer. Use this option if you want to test the reference computer after booting but without resealing it.
Sysprep /factory is used for?
The factory button/parameter will boot the reference computer, but to "Network–Enabled state" without starting Windows Welcome or Mini Setup wizard. In this state the reference computer will process a file named Winbom.ini which contains information about device drivers, time zones, network etc. the Winbom.ini can be created using the OPK (OEM pre-installation kit). Use this option when your duplicate computers need different settings, provided by different winbom.ini files. This parameter is perfect for OEM installation with different configurations.

It allows for a customized pre-installation on the factory floor using a Bill of Materials file to automate software installations.
How do you install RIS on a windows server box?
1. Log on the server as Administrator
2. Control Panel > Add/Remove Programs > Add / Remove Windows Cmponents
3. Click the Remote Installation Services Checkbox
4. Allow the server to copy files from the CDROM drive
How do you copy the contents of a CDROM for Remote Installation purposes?
Run the command risetup.exe to copy the CD-based image of Windows XP on the RIS server and configure the RIS server to respond to client's requests.
How do connect to a RIS server? Cite two methods.
A computer can connect to a RIS server in two ways: by installing a NIC with a PXE enabled boot ROM or by creating / downloading a PXE boot disk.

On the first case the computer tries to boot from the network adapter to find an IP address. The user is prompted to press the F12 key to access the server. On the second case to create a PXE boot disk using MS tools you must locate and run the file rbfg.exe on RemoteInstall\Admin\i386\rbfg.exe on the server.
The USMT exports some of the following settings to the freshly installed equipment: (Cite 10)
Fonts, network attached printers, mapped drives, folder and taskbar options, regional settings, MS office settings, stored mail and contacts, my documents, my pictures, my desktop, favorites and other file types e.g. mp3, ch3, csv, etc.
The fast wizard is also known as ____________ and it purpose is?
It's designed to accommodate the transfer settings from a single computer or an upgrade to the system. After the user data has been saved to a UNC file can be backed up by burning or storing the file.
How do I access the fast wizard? Cite two ways.
From the CDROM the file fastwiz.exe is located in the \Support\Tools folder. You can access the fastwiz.exe also by inserting the XP installation CDROM and select "Perform Additional Tasks" button then click the Transfer files and settings.

You can also access the wizard once XP is installed by going to START > All Programs > Accesories > System Tools
The file and settings transfer wizard can be run on old computers using to methods...
Creating a Wizard floppy disk or use the XP installation CDROM
The Files and Settings Transfer Wizard can transfer files and settings in four ways...
Direct cable (using serial ports), Via network, floppy drives or removable media and other (same hard drive or any disk drive on your computer).
Phase I of the USMT consists on?
Phase I is preparing the server by creating folder that will house the scanning and loading phases of the process. On the scanning folder you copy files: scanstate.exe, *.dll and *.inf on the loading folder you copy the loadstate.exe, *.dll and miguser.inf from the VALUEADD\MSFT\USMT folder in the Windows XP CDROM
On USMT phase II you perform ?
First log on as the user that you want to migrate. Then scan the OLD system by mapping the network share and running this command:
scanstate /I .\migapp.inf .\migsys.inf /I .\migfiles.inf /I .\sysfiles.inf \\server\USMT_DATA
In order for the USMT to work both the old and new system have to?
Members of a domain
What steps must you take in order to apply hotfixes on a clean install?
You first need to obtain the hotfixes from the Microsoft side. The easiest way to do this is by downloading Windows Updates Downloader (WUD).

Follow the SVCPACK.INF creation method by renaming the hotfixes in a 8.3 format and moving them to the C:\XPCD\i386\SVCPACK\ folder . Save this as svcpack.inf in C:\XPCD\I386\. You must delete svcpack.in_ in the I386 directory otherwise Windows XP Setup will not use the svcpack.inf file.

And Open up DOSNET.inf in the i386 directory with Notepad and add the following text into the blank space you see in Notepad, (this can be put anywhere really):
[OptionalSrcDirs]
SVCPACK
How do you slipstream a service pack?
Copy your original Windows XP install CD onto the hard drive. Copy the entire contents of the CD into C:\WinXP-CD folder. Make a note of the volume label of the original WinXP CD. This will be used later during the CD creation process.

Download and extract Windows XP Service Pack 3. Navigate to “Windows XP Service Pack 3 Network Installation Package for IT Professionals and Developers” page on Microsoft Download Center. Click on the “Download” button and save the file into C:\WinXP-SP3

Click Start->Run
Type the following command C:\WinXP-SP3\WindowsXP-KB936929-SP3-x86-ENU.exe -x:C:\WinXP-SP3

Slipstream SP3 into XP
Click on Start->Run
Type the following command C:\WinXP-SP3\i386\update\update.exe -s:C:\WinXP-CD

This starts the slipstream process and Software Update Installation Wizard will appear. When complete “Integrated install has completed successfully” message will appear. Click “OK”
Where do I obtain the Qchain.exe tool and what is it used for?
When using the unattended method of installing multiple hotfixes with a single reboot, it is possible to get the wrong version of a file installed. If a file is locked or in use, it is placed in the Pending File Rename queue, so it can be installed during a restart. If file X exists in multiple hotfixes, at differing versions, it is possible that the wrong one gets installed.

NOTE: See Qfecheck.exe.

Microsoft has released QChain.exe, which has the following benefits:

1. It version checks / clears duplicate entries in the Pending File Rename queue, so only the latest file version is installed.

2. It works on both Windows NT 4.0 and Windows 2000.

3. It is now the only supported method for installing multiple hotfixes with a single reboot.
Winnt.exe /s:<path> indicates?
It points to the location of the installation files on a 16 bit OS.
winnt.exe /s:I:\i386 /u:unattend.txt /udf:computer1,unattend.udb can be interpreted as?
The installation command from a 16 bit OS indicating the source files (/s), that is an unattended install (/u) and to load special settings for computer1 located in the udb file. Overwritting some parameter on the unattended.txt file, such as name.
winnt32.exe /makelocalsource?
Copies the contents of the installation CDROM to the local hard drive for future reference.
winnt32.exe /DUPrepare?
Prepares the folder for the distribution of Windows update files and drivers.
You can use setup manager along with these other MS tools? List two.
RIS and Sysprep
What two files must you extract from Deploy.cab to use sysprep?
sysprep.exe and setupcl.exe
If you wanted to make an unattended install using sysprep this file would be generated with setup manager?
sysprep.inf
Where must I place the sysprep.inf file in order to achieve an unattended install? List two options.
You can either store it on a floppy disk or directly in the Sysprep folder.
The F12 key is pressed to install from a ______ server.
RIS
List three RIPREP.exe limitations?
It can only make images of the C partitions (no other partitions are ghosted) any existing partitions are deleted and the entire partition is formated as a single drive and formatted with NTFS.
What permission must a user have in order to add a PC to a domain using RIS?
Add Child Objects to the Domain
Combining XP installation files with a Service Pack is called ?
Slipstreaming
To control the behavior of automatic updates you access __________.
The system properties > automatic updates tab
Automatic updates vs Dynamic Updates?
Dynamic Update will function during the setup process downloading critical fixes and drivers needed during the setup process. In contrast Automatic Updates routinely checks for the latest High-priority updates for your PC and then downloads and installs them for you automatically.

The Automatic Updates feature will only check for High-priority updates. Automatic Updates will not download and install Optional updates. For additional enhancements you will need to return to the Windows Update site regularly to select and install Optional updates.
What are the differences between Windows Updates, Automatic Updates, and Microsoft Updates?
While Windows Update provides you with updates specifically for Windows, Microsoft Update expands the service to download and install updates for other Microsoft software, such as Microsoft Office and Windows Live. Automatic updating is a feature that allows you to set your PC to automatically download and install updates using either service, making it easy and convenient for you to keep your Windows PC current.
When exactly is the Dynamic Update process taking place during setup?
Right after installing the network components on the GUI portion of setup it will try to reach the Microsoft website.
This switch must be enabled to disable Dynamic Updates during the installation phase.
DUDisable=yes on the unattended.txt or winnt.sif file.
What's a dependency failure?
When a service fails to start causing other services dependent on that first one to fail.
When preparing the server for USMT you copy some files off the XP CD from this directory?
ValueADD\MSFT\USMT and you copy scanstate.exe along with all the dll files and inf files and for the Loading portion loadstate.exe along with MigUser.inf and dll's
Where is the Fastwiz.exe file located?
\SUPPORT\TOOLS folder from the Windows XP CDROM
Platform independent interfaces for hardware discovery, power management and configuration?
ACPI
The readiness analyzer creates a report file called?
c:\windows\compat.txt
Running the /unattend switch means that________________in advance.
You have created an answer file in advance.
How do you install the recovery console?
winnt32 /cmdcons
How do you install the Windows Loopback adapter in XP/2003 server?
To install the Microsoft Loopback Adapter, follow these steps:

1. Go to Start | Control Panel | Add Hardware.
2. In the introductory dialog box, click Next.
3. Select Yes, I Have Already Connected The Hardware, and click Next.
4. Scroll to the bottom of the Installed Hardware list box, select Add A New Hardware Device, and click Next.
5. Select the Install The Hardware That I Manually Select From A List (Advanced) option, and click Next.
6. Under Hardware Types, select Network Adapters, and click Next.
7. Under Manufacturer, select Microsoft.
8. Under Network Adapter, select Microsoft Loopback Adapter.
9. Click Next twice, and click Finish.
These two groups are the only ones that can create a network shared folders in XP?
Administrators & Power users groups
When is Simple File Sharing enabled?
When XP works in stand alone mode or joins a workgroup.
Simple File Sharing creates a folder called Shared Documents inside of which:
Are two more folders called Shared Music and Shared Pictures
Simple File Sharing creates a folder called Shared Documents inside of which:
Are two more called Shared Music and Shared Pictures
When accesing a file using the Simple File Sharing scheme you authenticate as ?
Guest
Simple File Sharing configures ____________ & __________.
NTFS Permissions and Share permissions
How do you turn Simple File Sharing Off?
1. Open a window in either My Computer or Explorer

2. Tools> Folder Options > View Tab

3. Clear Simple File Sharing box
The _______ tab of an NTFS folder's properties dialog box is NOT displayed when Simple File Sharing is enabled and the computer is a member of a Windows Domain .
Security tab
How do you call the MMC snap-in that allows you to create shared folders?
Shared Folders Snap In
NTFS permissions apply to _________ users and _____________ users.
Remote network users and local users
The default Windows network hidden shares include (4)?
1. C$, D$, E$ - One share for each available hard drive volume on the system.

2. Admin$ - Shares the %systemroot% folder (c:\Windows)

3. IPC$ - Supports communications between objects on different computers over a network by manipulating low-level details of network transport protocols.

4. print$ - holds printer drivers for printers installed on local machine.
When using the Shared folders Snap-In can you directly see the hidden folders?
Yes you can. Click on Shared Folders > Shares
Using the command console how do you connect to a shared folder (Map a network drive)? How do you view, create and remove a shared folders?
1. Use net use E.g. net use
X:\\dc\shared to map the letter X to the folder residing in computer \\dc\ folder name \\shared

2. To view current shared folders you use the net share command alone.

To share a computer's C:\\Data directory with the share name DataShare and include a remark, type:

net share DataShare=c:\\Data /remark:"For department 123."

To remove the previously shared To stop sharing the DataShare folder you created in the previous example, type:

net share DataShare /delete
Client Side Caching means?
Means that a user can cache share data files on their local workstations. It's also called Offline Files
Where is the CSC folder located?
%systemroot%\CSC for Windows XP
Is there a way to move the %systemroot%\CSC folder?
Yes, you can use the cachemov.exe tool from the Windows 2000 Server Resource Kit to relocate the CSC folder to a different drive volume.

**CACHEMOV.EXE never returns the folder to its original default location***
If you allow caching files for a shared folder, you must choose from three options in the Caching Settings dialog box. List them:
1. Automatic Caching of Documents- makes a copy of opened files from the shared folder.

2. Automatic Caching of Programs and Documents- Recommended for read only data or application programs (that can run on a network)

3. Manual Caching of Documents- The default caching setting. The user must specify any files that they want available offline. Used for documents.
How much space is auto configured for CSC?
10% of available HD space. You can change it by Tools > Folder Options > Offline files
Regarding security Shared folder permissions only provide some degree of access control for ________users. And none for ________
Network users and local access.
Using Shared Folder Permissions you only have three permissions available. List them.

The default permission is _____
Full control, Change and Read. And the default permission is Full Control for the Everyone group.
Regarding permissions it is recommended that you :
Only use NTFS permissions. If you use a mixture of Folder permissions and NTFS managing access control becomes a burden.
XP installs four local users by default, name them.
Administrator, Help Assistant, Support_XXXXXXXX and Guest
XP installs nine local groups:
Administrators, backup operators, Guests, Help Services Group, Network Configuration Operators, Power Users, Remote Desktop Users, Replicator, Users.
This local group possesses full administrative control for managing the local system, local users and local groups.
Administrator
This group has the right to backup and restore files and folders on the local system,
Backup operators
Group members can't make permanent alterations to their desktop settings. Posees no specific rights or permissions on objects.
Guests
When you join a domain the Global Domain Guests Group automatically becomes a member of the __________.
Local Guests Group
Members of this group can log on to the system and use helper applications to diagnose system problems. This group is used in conjunction with the HelpAssistant and Support_xxxxxxxx user accounts?
HelpServicesGroup
Members of this group can have some administrative privileges to manage configuration of networking features
Network Configuration Operators
Group members can add new local user accounts and change existing local user accounts. Members can also create shared folders and shared printers on the network.
Power Users
Members of this group are granted the right to log on using the Remote Desktop or Terminal Services client software.
Remote Desktop Users
This group supports file replication within a windows domain
Replicator
Can perform tasks only after an administrator has specifically granted them rights to do so. They can access resources on only those objects for which an administrator has granted them permissions.
Users
There are 10 security principals built into Windows XP
Everyone, Authenticated users, creator owner, creator group, network, interactive, anonymous logon, dialup, remote interactive logon, terminal server user.
What is a security principal?
A security principal is an entity that can be positively identified and verified via a technique known as authentication. They apply to any user that happens to be using Windows XP in a particular manner.
This security principal includes all users who access the computer.
Everyone
The users have valid user accounts on the local system, or they posses a valid user account within the domain of which the system is a member.
Authenticated users
A user who creates or takes ownership of a resource.
Creator Owner
A placeholder for an access control entry (ACE) that can be inherited.
Creator Group
Any user accounts from a remote computer that access the local computer via a current network connection.
Network security principal
This security principal includes any users who are logged on locally.
Interactive
This security principal includes user accounts that XP did not validate or authorize.
Anonymous logon
This security principal includes any user that has logged via dial up
Dial up security principal
This security principal includes any user accounts that are currently connected via Remote Desktop (Terminal Services) client connection
Remote Interactive Logon
This security principal includes any user who accesses the computer using a Remote Desktop connection.
Terminal Server User
NTFS permissions are broken into __________and _______________.
Access Control Lists and Access Control Entries
Basic permissions allow you to allow or deny access to resources based on six fundamental permissions:
Read, read and execute, list folder contents, write, modify and full control.
Basic NTFS permissions are comprised of :
Predefined advanced NTFS permissions and are applied per user and per group.
What NTFS basic permission are applicable to files?
Full control, modify, read and execute, read, write
What NTFS basic permission are applicable to folders?
Full control, modify, read and execute, list folder contents, read, write
This NTFS permission (applicable to files & folders) allows/denies full access to the file. Includes the ability to read, write, delete, modify, change permissions and take ownership of the file
Full control
This NTFS permission (applicable to files & folders) Allows/denies the ability to read, write, delete, modify and read permissions for the file
Modify
This NTFS permission (applicable to files & folders) allows/ denies specified users and groups the ability to traverse the folder, execute files within the folder, list it's contents, read contents, read attributes and extend attributes and read permissions
Read and execute
This NTFS permission (applicable to folders only) Allows/denies the same permissions as Read & Execute. But this permission does not affect a user's ability to run and application as the read and execute permission does.
List folder contents
This NTFS permission (applicable to files and folders) Allows/denies the same permissions as List Folder Contents except for traverse folder and execute file.
Read
This NTFS permission (applicable to files and folders) Allows/denies the ability to create folders and append data, and write attributes and extended attributes
Write
List folder contents is inherited by folders, but not by files. It should appear only when you...
view a folders permissions.
It is inherited by both files and folders, and is always present when you view file or folder permissions.
Read & Execute
You must be __________ or ______________ to make modificatoins to the object's security settings (ACE).
Owner or users who are granted Full Control on a folder
________ entries always override Allow entries for the same permission type.
Deny
Under Xp all NTFS formatted drive volumes are assigned Allow Read and Execute as special permissions for the Everyone group for the ______ of each drive volume. On the other hand folders and subfolders ___________inherit.
Root, do not inherit this behavior
%systemroot% is assigned special default security permissions for the following groups:
Administrators, System and Creator Owner
When upgrading from NT4 workstation to XP what happens to the users?
All existing users become members of the Local Power Users group of XP to run noncertified applications because XP is more restrictive than under NT.
The new default NTFS security permissions are:
System, Administrators, Creator Owner, Everyone, Users
These NTFS security permissions have full control with inherited permissions from parent folder.
System, Administrators, Creator owner
These NTFS security permissions have read and execute with no inherited permissions from parent folder.
Everyone, users
The ____________dialog box displays the default NTFS permissions for the root of the drive volume.
Advanced Security Settings
Explain what the MFT (Master File Table) is and how it relates to NTFS?
It's a feature of NTFS that allows recoverability of files in case hard drive failure. It's the database that stores the exact location of a file.
If you are the creator owner of a file it means that you can _________permissions.
change
Just as deny permissions take precedence over allow permissions, _________permissions always override inherited permissions.
explicit permissions
The xcopy.exe command offers /O and /X option to ?
/O to retain the object's NTFS permissions in addition to inheriting the destination folder's permissions
What commands must you use to retain only an object's source permissions without inheriting any permissions from the destination folder?
scopy.exe or robocopy.exe (from the Windows 2000 Professional/Server resource kit)
How can you determine the effective permissions?
Use the Effective permissions tool:

1. Right click > Sharing and security
2. Click security tab > advanced
3. Click effective permissions > select user
Moving an object within the same NTFS volume affects permissions in what way?
Files and folders that are moved RETAIN their permissions from the source folder.
Moving an object to a different NTFS volume affects permissions in what way?
Files and folders that are moved INHERIT their permissions from the destination folder.
Copying an object within the same NTFS volume affects permissions in what way?
Files and folders that are copied INHERIT their permissions from the destination folder.
Copying an object to a different NTFS volume affects permissions in what way?
Files and folders that are copied INHERIT their permissions from destination folder.
How do you take ownership of files and folders?
1. Log on as the system administrator
2. Right click the folder >Properties
3. Security > Advanced > Owner
4. Click the name of the person in the Change Owner To section to change the folder's ownership

5. Click Ok

*If you want to do the same for subfolders mark Replace Owner on Subcontainers and Objects checkbox**
Upgrading from NT to Xp affects security behavior in what manner?
It does not affect. All security is intact.
Upgrading from 9x to XP affects security in what way?
They have Simple File Sharing security enabled by default. Folders that have passwords are removed.
Do share permissions equal simple file sharing?
No, through the Simple File Sharing UI you can configure both share and NTFS file system permissions at the folder level.
How do you view the security log?
With the Event viewer snap in in MMC.
What types of events can you audit using the local security settings console?
File and folder access, logons and logoffs, system shutdowns and restarts, changes to user and group accounts, changes to Active Directory
How do you enable an auditing scheme?
1. Launch the local security policy MMC

2. Expand Local Policies folder and click Audit policy

3. Select the policy that you want to enable >select success /failure or both

4. Close the Local Security Settings Console
How do you enable auditing for specific folders, folders or other objects?
1. Right click the object > Properties
2. Security tab > Advanced
3. Advanced Security Settings > Add
4. Type the user or group that you want to track and click OK

5. Select the events that you want to track >OK
How do you view the security log? Two methods.
1. Using Manage > Event viewer (located beneath the System Tools folder)

2. Open the MMC containing the Event Viewer snap-in.
In the console tree, click Event Viewer.
What version of IIS is shipped with Windows XP?
IIS v5.1
How do you install IIS on XP?
Control Panel> Add / Remove Programs > Add / Remove Windows components
A HOSTS file maps ______ host computer names to IP addresses.
DNS
An LMHOSTS file maps ____ computer names to IP addresses.
NetBios
Where are the HOSTS and LMHOSTS files located?
%systemroot%\system32\drivers\etc
Where can I find a HOSTS and LMHOSTS example file to look at?
%systemroot%\\system32\\drivers\\etc
How do you manage IIS?
Start > Programs >Administrative tools > Internet Information Services
How can I access additional information regarding XP IIS without accessing the web?
Using the Help file using IE using the address: http://localhost/
How do you backup the IIS metabase?
Right click the computer name > All tasks > Backup/Restore Configuration.

The file is stored with the .md0 extension.
What is the default backup location for IIS?
%systemroot%\system32\inetsrv\metaback
How do you administer a website from the IIS MMC snap in?
Right click the site name > Properties
What contents can I configure on the IIS website properties?
Settings for home directory, directory security, HTTP, ISAPI filters and other configurations.
What are ISAPI filters?
ISAPI filters are DLL files that can be used to modify and enhance the functionality provided by IIS. ISAPI filters always run on an IIS server, filtering every request until they find one they need to process. The ability to examine and modify both incoming and outgoing streams of data makes ISAPI filters powerful and flexible. For example:

Change request data (URLs or headers) sent by the client

Control which physical file gets mapped to the URL

Control the user name and password used with anonymous or basic authentication

Modify or analyze a request after authentication is complete

Modify a response going back to the client

Run custom processing on "access denied" responses

Run processing when a request is complete

Run processing when a connection with the client is closed

Perform special logging or traffic analysis.

Perform custom authentication.

Handle encryption and compression.
What are HTTP headers?
HTTP Headers form the core of an HTTP request, and are very important in an HTTP response. They define various characteristics of the data that is requested or the data that has been provided. The headers are separated from the request or response body by a blank line. (Caching, cookies, etc)
After you setup a new virtual directory for an FTP site you can access it via web with the following URL:
ftp://computername/virtualdir
How do you share a folder via web in addition to network sharing?
1. Properties > Web Sharing > Add
2. Enter an alias for the web folder and specify permissions.
What is WebDev?
Web Distributing Authoring and Versioning acts as a redirector that enables users to open and save documents via HTTP.
How do you troubleshoot IIS?
Internet
-Check HTML files in drive c:\inetpub\wwwroot

-Attempt to connect to the web

Intranet
Check network connections
-Check WINS, DNS
What's a IIS virtual directory?
One of IIS’s best features is its ability to create and configure virtual directories. A virtual directory is a useful, easy-to-learn feature. A virtual directory isn’t an actual folder on the hard disk such as you would create with Windows Explorer; instead, a virtual directory is a name mapped to a local folder or network share. Thus, you can use the virtual directory name rather than the actual directory name to access the contents of the virtual directory. It's also called URL mapping.
How do you install the FTP service in IIS?
1. Control Panel > Add Remove Windows Components

2. Click IIS > Details > Select FTP Service
Define the term printer according to Microsoft?
A SOFTWARE interface between the operating system and a print device. It defines ports through which print jobs get routed.
Define the term print device according to Microsoft?
The actual equipment (hardware) that produces the printed documents.
What's a printer port?
A software interface through which print jobs get directed to either a locally attached print device or network device.
What's a print server?
A computer that serves as the host for printers that are associated with print devices.
What's a print driver?
Software specific to each print device that translates printing commands into printer language codes for each print device. PCL5 and PostScript are examples of two types of printer languages.
What's a print spooler?
The service that runs on the backround of Windows that initiates, processes and distributes print jobs. THe spooler saves print jobs into a temporary physical file on disk. Print jobs are then despooled and transfered to the appropriate print device.
What's UNC address?
The UNC, short for Universal Naming Convention or Uniform Naming Convention, specifies a common syntax to describe the location of a network resource, such as a shared file, directory, or printer.

\\ComputerName\SharedFolder\Resource
What's the syntax for connecting to a network printer via command line?
net use lptx: \\print_server\print_share_name
Member of the _____ and ___ group have permission to manage print jobs listed in the print queue.
Administrators and Power users group
Why does a regular user (not a member of the administrator/power user groups)able to manage documents in the print queue?
Because of the Creator Owner principal applied
What permission must I have in order to manage other peoples documents in the print queue?
They can either be members of the following groups: Administrators, Power users, Print Operators and Server Operators. They can also accomplish it by having the Allow Manage Documents permission.
The printers general tab allows you to work on:
Comment, location, printing preferences (portrait, landscape), paper source, paper type, quality and print a test page
The printers sharing tab allows you to work on:
Share printer option (on/off), install additional drivers for client computers that use a different Windows OS and platforms
The printers ports tab allows you to work on:
Add, configure, delete ports, enable bidirectional printing support (for printer status and current job information), enable printer pooling

Printer Pooling is a standard feature of Windows NT, 2000 and XP which in theory lets you spread your printed output across a pool of several printers. When multiple documents are concurrently sent to the printer pool, the first document to arrive will begin printing on the first printer, the second document to arrive will begin printing on the second printer, and so on.
The printers advanced tab allows you to work on:
Time availability, print priority, change the print driver or add a new driver, spool print jobs, hold mismatch documents, print spooled documents first, retain documents after they have been printed, enable advanced printing features.
What's print priority?
multiple printers can exist for a single print device. This is typically done to allow different priorities for specific security groups. For example, in a small company with a Sales and Marketing department, two printers could be created for one high-capacity network print device. One printer would be configured with a priority of 50, and assigned Print permissions for the Sales group. Another printer would be created and configured with a priority of 1, and assigned Print permissions for the Marketing group. This configuration would prevent members from the Sales group from having to wait on their utmost important reports because of a large graphical brochure is printed by the Marketing department. The lowest priority that can be configured for a printer is 1, the highest is 99.
What's hold mismatched documents?
Selecting this option tells the spooler to check a document’s properties against the printer properties and to hold the document in the queue if the properties don’t match. For example, a mismatched document can occur when an application specifies a form that’s not currently assigned to a printer tray. Correctly matched documents continue to print normally, bypassing any mismatched documents in the queue.
What's the keep printed documents option?
When this option is selected, the spooler doesn’t delete documents from the queue after they print. You can then reprint a document from the queue rather than from the program that created it, or you can delete the document manually.
What's the enable advanced printing features?
Selecting this option turns on metafile spooling for print jobs from Windows XP and Windows 2000 clients using Windows-based applications. Of more interest to most users, selecting this option enables new options in the common Print dialog box for some printers and some applications, such as Booklet Printing and Pages Per Sheet. The only reason to clear this option is if you have problems printing.
What's metafile spooling?
EMF spool files are used to greatly reduce the amount of time that elapses between a request to print (initiated by an application) and the return of control to the application by the operating system.
What's a print processor?
In computers, a printer driver or a print processor is a piece of software that converts the data to be printed to the form specific to a printer. The purpose of printer drivers is to allow applications to do printing without being aware of the technical details of each printer model.

On Microsoft Windows systems, printer drivers make use of GDI (Unidrv or PScript-based) or XPS (XPSDrv). Programs then use the same standard APIs to draw text and pictures both on screen and on paper. Printers which use GDI natively are commonly referred to as Winprinters and are considered incompatible with other operating systems.
Win32 APIs also allow applications to send data directly to the spooler, bypassing the printer driver; however, few applications actually use this option.
What's GDI?
The Graphics Device Interface (GDI) is a Microsoft Windows application programming interface and core operating system component that is responsible for representing graphical objects and transmitting them to output devices such as monitors and printers.
The security tab allows you to?
Set permissions, set printer auditing (Advanced button), take ownership of the printer (Advanced button), view effective permissions (Advanced button)
The device setting tab on a printer?
Enables you to configure printer specific settings. The available settings on this tab vary depending on the manufacturer and model. E.g. paper tray assignments, font cartridge settings, printer memory settings, etc.
What are the default security settings for an Administrator user on a printer that is not member of a domain?
Administrators: Allow print, allow manage, allow manage documents.
What are the default security settings for a Creator Owner user on a printer that is not member of a domain?
Allow Manage Documents
What are the default security settings for the Everyone user on a printer that is not member of a domain?
Allow Print
What are the default security settings for a Power user on a printer that is not member of a domain?
Allow Print, Allow manage printers, allow manage documents,
To use IPP (Internet Printing Protocol) you need?
IIS 5+ running on the print server computer. You enter the URL into the browser in the following format:

http://print_server/printers

http:/print_server/printer_sharename
What's the IPP?
Like all IP-based protocols, IPP can be used locally or over the Internet to printers hundreds or thousands of miles away. Unlike other printing protocols, IPP also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.

The IPP accommodates these four functions:

Allow a user to find out about a printer's capabilities.

Allow a user to submit print jobs to a printer.

Allow a user to find out the status of a printer or a print job.

Allow a user to cancel a previously submitted job.
Which of the following methods enable you to create shared network folders?

(a) Right click a folder in either My Computer or Windows Explorer, select Sharing and Security, click the option button Share this Folder and click OK.

(b) Right click a folder in either My Computer or Windows Explorer, select Properties > Sharing Tab > Share this Folder

(c) Open computer management console > Shared folders > Right click share node > New Fie Share > Create Shared Folder Wizard

(d) CMD > Net Share share_name=x:\folder name
All options are correct
What is the default setting for offline files under XP when acting as a server for other client computers?
Manual Caching of documents
Which of the following Local Groups are installed automatically by Windows XP Professional?

a. Network Configuration Operators
b. Replicator
c. Authenticated Users
d. HelpServicesGroup
e. Remote Desktop Users
f. Creator Group
a. Network Configuration Operators
b. Replicator
d. HelpServicesGroup
e. Remote Desktop Users

*Authenticates Users and Creator Group are built in security Principals
What's the default printer priority?
1
What's the maximum priority I can assign to a printer?
99
This account cannot be uninstalled, disabled, locked out or deleted, can be renamed, has all privileges required to perform system administration duties.
Administrator
It's disabled by default, only an administrator can enable the account. If it's enabled it should be given a password, user cannot change password, should be set if multiple users will log on with the account. Cannot be deleted, can be locked out, does not save user preferences or settings.
Guest
Is on your system to use when the Remote Desktop Assistance functions are used. Disabled by default, automatically enabled when an invitation is created for Remote Assistance, can be deleted can be renamed.
HelpAssitant
They are the three primary built in user accounts:
Administrator, Guest, HelpAssistant
Difference between Built in system groups and security principals
They are the same
When creating a user or group account what rules must you follow?
Name must be unique, names are recognized up to the 20th character, cannot contain /\ [];:=+*?<>, are NOT case sensitive
When creating account passwords what are guidelines?
They are case sensitive, can be 127 characters long, should be a minimum of seven to eight characters, should be difficult to guess and should mix uppercase and lowercase letters, numerals and non alphanumeric characters.
The term “Domain in Native Mode” means?
The domain can contain Windows 2000 domain controllers and no legacy backup domain controllers
It is generated when the account is created. The user or group is just a user friendly interface for humans to interact with the computer. When you rename an account the ____ remains the same and the account retains all of its permissions, memberships and privileges.
SID Security Identifier
It's a recommended practice for hindering malicious access to a system.
Renaming the built-in Administrator and Guest Accounts
When you delete a group, do you delete the members of that group as well?
No, a group is a membership list not a container.
It allows you to administer local user accounts, modify the type of access a user has on the computer, manage passwords, manage .NET passwords, access advanced user and computer settings, change the local administrator password, modify secure logon preferences.
The user accounts tool in Control Panel > User accounts tool
A local limited account can do the following:
Change passwords, change account picture, set up .NET passport, access programs, change background, request remote assistance.
__________ allows you to switch quickly between users without actually logging off form the computer.
Fast User Switching
Interactive logon is the process of logging :
into a machine where you are physically sitting
What's the security dialog box?
The CTRL+ALT+DEL box at startup
What's a UPN?
User Principal Name is an attribute of Active Directory user object and by default is of the form username@domain.name
What options are displayed when you press CTRL+ALT+DEL?
The Windows XP security dialog box appears where you can log off, lock the system, shut down, change your password, access task manager.
How can you manage domain user accounts?
Control Panel> Administrative Tools >Active Directory Users and computers
There are two ways to administer local policies, name them:
1.Local Group Policy MMC> Group Policy Snap in

2.Local Security Policy Administrative Tools > Local Security Policy
Unlike Local Group Policy, _______ provide a centralized enumeration of configuration settings.
GPO's (Group Policy Objects)
What's a site in AD terms?
It's an Active Directory object that represents a portion of your network topology with good connectivity. E.g. a LAN
Name the two places from where you can access, modify and apply GPO's?
To access Group Policy for a site you must go to the properties of a site, domain or OU and click the Group Policy tab.

When working with sites you use the Active Directory Sites and Services Console, to work with group policy for a domain or OU you use Active Directory Users and Computers.
In case of an individual machine it can have ________ Local Group Policy. And an SDOU can have _______ GPO's.
One/multiple
GPO's are divided into ______________ and _____________.
Computer and User
Computer GPOs take effect at _________. With a default refresh interval of __________minutes.
Startup / 90 minutes
User GPO's take effect at _______ and after each refresh interval.
Logon
What's the order in which GPO's are applied?
1.Local Group Policies
2.SDOU (then Site, Domain and OU)
What if a GPO setting is conflicting when applied in Active Directory?
The policies that are closest to the computer take precedence. For example OU
Give an example of an object permission being overridden by a user right.
A user may be denied permission to read a folder on a disk volume, If the user has been given the privilege to back up files and folders, a backup of the folder succeeds, even though the user cannot actually read the folder.
List 3 useful security options to take advantage of (GPOs)
-Clear Virtual Memory Page file when system shuts down

-Do not display the last username in logon screen

-Number of previous logons to cache (to force access to DC)
___________policies control password requirements and how the system responds to invalid logon attempts.
Account
Account policies include the following:
Maximum password age, minimum password length, complexity requirements, enforce password history, minimum password age, account lockout, reset account lockout after, account lockout duration.
This Account Policy specifies how long logon attempts are denied after lockout?
Account duration lockout
This Account Policy applies in the following scenario:
If the counter is reset after five minutes and the account lockout threshold is 3 a user can log on twice with the incorrect password. After five minutes, the counter is reset , so the user can log on twice more. A third invalid logon during a five minute period locks the account.
This account policy specifies the number of denied logon attempts after which an account it locked out.
Account lockout threshold.
Specifies the number of days that a new password must be used before it can be changed again.
Minimum password age
The system can remember a specifies number of previous passwords to prevent recycling passwords.
Enforce password history
Specifies the period of time after which a password must be changed
Maximum password age
This policy does not allow a password change unless the new password contains at least three of four character types: uppercase, lowercase, numeric and non alphanumeric
Passwords must meet complexity requirements
List the most important audit policies:
logon events, account management, object access, privilege use
This audit policy logs authentication of users locally or making connections from remote systems.
Logon Events
This audit policy logs any change to account properties, including passwords, changes and deletions or modifications to users and groups.
Account management
It enables auditing of files and folders on an NTFS volume but must also configure auditing on those files and folders.
Object Access
It logs any users that have user rights to say change the system time.
Privileges
RsoP?
Resultant Set of Policies (gpresult and gpupdate)
It allows to explicitly refresh the computer or user portions of the policies that need to be applied?
Gpudate /target: (computer | user)
Reapplies all settings in the policies, whereas if no switches are user, only the changed policies will apply?
Gpupdate /force
If I apply policies for a computer with Folder Redirection I need to use this switch (because they will not apply unless a reboot exist or reboot)
Gpupdate /logoff /boot
To graphically view the RsoP I use this snap in?
MMC > Resulting Set of Policy snap in
This feature allows you to lock down the security of a system with a centralized group of settings by comparing current security settings with those in the security templates database.
Security Configuration and Analysis tool snap in (secedit in cmd)
This security template contains the default settings for a typical installation of Windows XP?
Basicwk.inf
This template boosts the security of a Windows XP system with regard to auditing, account policy, and some well-known registry sub keys
Securews.inf
Its settings will increase the security of a system, but could render the network communications useless because of the lacking security on other computers on the network.
Hisecws.inf
Designed to reduce the security settings on the Users group to run legacy applications more easily
Compatws.inf
These policies provide:

(a) Prevention sending email, accessing files or performing normal computer functions until code is trusted.

(b)Protection against infected email attachments, as well as embedded objects and scripts

(c) Active X controls downloaded from the web are monitored and neutralized.
-Software restriction policies MMC > Software Restriction Policy snap in
This software restriction only allows trusted code to run in highly managed PCs
-Unrestricted
This software restriction prevents unwanted code from running. Identified as it is encountered.
-Disallowed
If your company does not have internet access what can you do to use the Messenger account?
You need an MS-Exchange account. Users can use their AD credentials to open a Windows messenger session and talk to other users on the network who also have an Exchange 2000 Windows Messenger Account.
An administrator can identify software using these methods:
1.Hash rule
2.Path rule

3.Certificate rule (Issued by Microsoft or IT organization)

4.Zone rule (Trusted sites, intranet, restricted site zones)
__________policies are the first to apply of all policies and are overridden by conflicting policy settings on ______________.
Local Group / Active Directory
You want to find out which computer GPOs are being applied to your computers, specifically policies that have been applied in multiple places with a precedence of 1 or higher. What command would I use?
Gpresult /scope computer /z

The /scope switch specifies whether the user or computer settings need to be displayed.
The /z switch specifies that the super verbose information is to be displayed which enables you to see whether a setting was set in multiple places.
The ______command as well as the ___________(local/AD level) can apply security templates to a computer.
Secedit, Local Group Policy and Active Directory Group Policy Object
It's the look and feel of the user's desktop environment:
User profile
Where are local profiles stored on a Windows XP clean install?
%systemroot%\Documents and Settings\user_logon_name
Where are local profiles stored from a Windows NT migration to XP?
%systemroot%\Profiles\user_logon_name
How do you configure a logon script on an Active Directory domain controller?
1.Place the logon script in %SystemRoot%\sysvol\domain\scripts
2.Run the Active Directory User and Computers MMC > Select user > Select properties >select the script in the logon script box.
How do you create a user home folder on a network server?
1.Run the Active directory users and computers MMC > Right click the name of user > Properties > Profile tab and click the connect radio button.
2.Click the drop down arrow and choose an available drive letter
3.Type the UNC path to the network folder
How do you configure a roaming profile?
1.Create a shared folder on a server for the profiles

2.On the XP machine > Control Panel > Performance and Maintenance > System

3.Click Advanced tab > from the User Profiles > Settings

4.Select the user's profile you want to use and select Copy to > type UNC path to the server's shared folder

5.In Active Directory Users and Computers MMC > Select account properties > Select Profile Tab and enter UNC path to the profile server in the profile path field.
Is found in the root of a profile and is hidden by default. Responsible for the user portion of the registry and contains all user settings.
NTUSER.DAT
How do you protect local or roaming profiles from permanent change?
By renaming NTUSER.DAT to NTUSER.MAN
Name a few GPO's that relate to user profiles:
Configuration>Administrative templates>System > User Profiles

1.Delete cached copies of roaming profiles
2.Log Users Off when roaming profile fails
3.Prevent Roaming Profile Changes from Propagating to the server
How do you enable or disable Fast User switching?
Control panel> User accounts > Change the way users log on or off
The Offline files feature cannot be turned on if ______ is enabled.
Fast User Switching
How do you create a network share of Offline Files:
1.Share the folders that you want to make available offline
2.From Sharing select Caching button
3.Select the Allow Caching of Files in This Shared Folder Option
4.Select (a) Manual Caching (b) Automatic Caching © Automatic Caching for programs >OK
The Make Available Offline button allows you to ?
Sync network files or folders by running a simple wizard that will remind you that you are not connected to a network and that offline files are available. To locate this files browse as you would normally do to the network folder and locate files.
What walk around procedure is established if I'm using dial up for synchronization of offline files?
Windows Explorer > Tools > Synchronize. This option will open the settings to schedule when you should synchronize. I.E when I'm using a LAN connection.
Synchronization scenario: An offline file has been deleted and the original network version of the file has not changed. What happens?
XP removes the file from the network file server during synchronization
Synchronization scenario: A network file has been deleted and the offline version of the file has not changed.
XP presents a dialog box of this state and gives you the option to remove the file from the local computer during synchronization or keep local version.
Synchronization scenario: The offline file has changed and the network version has changed.
XP will ask you to (a) Keep the network version (b) keep local version © Keep both and rename local version
Synchronization scenario: What if NO files have changed.
XP will let you work with the local cached copy.
Offline files are kept in _____________ directory. If this directory gets large it is advisable to move it to a different partition. To do this you use the __________ tool from _____________or ______________.
%systemroot%\CSC , cachemov.exe tool , Windows XP resource kit or Windows 2000 resource kit
The default HD space made available for automatically cached files is _____ percent.
10%
The Control Panel > Keyboard applet allows you to:
Adjust cursor blink rate, the speed at which a character repeats when you hold down a key, the time lapse before a character repeats and input for different language groups.
The Control Panel > Display applet allows you to:
Change themes, modify desktop (background, icons displayed, modify graphic for each icon, schedule Desktop Cleaning Wizard to move unused desktop items to a folder you select), modify screen saver, adjust appearance (for high customization of buttons, menus and fonts), change settings such as screen resolution, color quality, display adapter, refresh rate, hardware acceleration and color management.
The Control Panel>Mouse applet allows you to:
Adjust mice for left handed or right handed use, adjusts the double click speed and rate at which the cursor moves across the screen.
How do you display the System Administrative Tools on XP?
Open taskbar and start menu properties > Select Start Menu tab > Click Customize > Select Display System Administrative tools on the Programs menu
The toolbar option enables you to add one or more tool bars to the taskbar such as:
URL address, links, desktop icons, quick launch, new toolbar
By default the quick launch toolbar displays three shortcuts:
Show desktop, Internet explorer and Windows Media player
What's the wireless link applet for in control panel?
It controls infrared, image transfer and wireless hardware settings for your computer's infrared port.
Which .cab file located on the XP CDROM contains all drivers that XP ships with?
Driver.cab
Where does the driver.cab file get copied when Windows is installed?
%systemroot%\Driver Cache\i386
What registry key relates to the location of the Driver.cab file?
HKLM\Software\Microsoft\Windows\CurrentVersion\Setup\DriverCachePath
How do you turn the Automatic Updates Off?
My Computer > Properties > Automatic Updates > Turn Off automatic updating
This utility will troubleshoot and isolate driver problems and is NOT enabled by default?
Driver Verifier (verifier.exe)
The command verifier/all does what?
Verifies all drivers installed on the system
List two ways in which you can access the Windows Update website?
By using a browser http://windowsupdate.microsoft.com or
Start > All Programs > Windows Update
How do you restore a device driver to its previously installed version?
Device Manager > right click the device > Properties > Roll Back driver
The driver tab on a hardware device's Properties provides four options. List them.
Driver Details, update driver, roll back driver, uninstall the driver
Where is the verifier.exe file located?
%systemroot%\system32
Besides Verify.exe what tool may I use to identify unsigned drivers?
The signature verification tool found at Run > Sigverif.exe
What is a signed driver?
Drivers are software that has been tested by Microsoft for compatibility with Windows XP
How do you change XP behavior when it encounters unsigned drivers?
My Computer > Properties > Hardware > Driver signing
What three Driver signing options appear on My Computer > Properties > Hardware > Driver signing?
Ignore, warn, block
What's the name of the signature verification log file?
Sigverif.txt stored at c:\windows
What options do I have in My Computer > Properties > Hardware > Windows Update?
-If my device needs a driver, go to Windows Update without asking me
-Ask me to search Windows Update every time I connect a new device
-Never search Windows Update for drivers
Using Active Directory, how do you define a policy for unsigned drivers?
1.Administrative Tools > Group Policy Management > Create a new policy > Right click > Edit

2.Click on Windows settings > Security Settings > Local Policies > Security Options

3.Click devices: Unsigned driver installation behavior

4.Choose silently succeed (allows unsigned drivers), warn but allow installation and do not allow installation.
How do you test a scanner / camera?
1.Open Scanners and Cameras in Control Panel
2.Right click the scanner or camera you want to test > Properties
3.Click Test Scanner or Camera
Why would you use the scanner and camera applet in control panel?
To install unrecognized optic devices and troubleshoot them
What is multilink support?
Allows you to combine two or more modems or ISDN adapters into one logical link with increased bandwidth. The Network and Dial up connections feature performs PPP multilink dialing over multiple ISDN, X.25, or modem lines.
How do you configure multilink?
1.Control Panel > Network Connections > Right click the connection on which you want to enable Multilink > Properties
2.ON the general tab > Click the checkbox next to each device that you want to use with this connection > Click OK

NOTE: To dial multiple devices both your connection and your remote access server must have Multilink enabled.
XP's Compact Disc File System (CDFS) reads CD's in the following formats:
ISO 9660, Joliet Standard (extension of ISO 9660)
What advantages does the Joliet Standard offer?
Supports Unicode characters and folder hierarchy extending deeper than eight levels of subfolders.
You need a software or hardware decoder to _________ DVD's. You do not need a decoder for reading data DVDs.
Play movie
UDF?
Universal Disk format. Based on the ISO 13346 for reading removable media such as DVD, CDROM, CDR, CDRW, WORM (Write Once Read Many), Magneto Optical Disks.
What is BUS powered USB?
A usb device that draws it's electrical power from the motherboard
USB supports ____ devices connected to one USB host controller (root hub) with no more than ____ tiers (layers of USB hubs daisy chained together). Each device can be no more than ___ meters away from the port of the hub that it is connected to. No more than ___ external hubs may be used in one physical chain of hubs.
127, 7, 5 meters, 5
How do you view power consumption of a USB hub?
Device Manager > USB > Root hub > Properties > Power tab
It will list the power consumed by each device attached an the total power available.
What's the default power available on a USB root hub?
500 mA (Milliamps)
After an infrared device is installed the ___________ icon appears in Control Panel.
Wireless Link
How do you send a file over an infrared connection?
Right click a selection on the desktop and click send to Infrared recipient or use drag and drop to move files onto the wireless link icon on the desktop.
How do I disable receiving files via IrDA connections?
Open Wireless link app in control panel > ON infrared tab clear the “Allow other to send files to you computer using infrared communications”
To fix a video problem you can select three options relating to video with the F8 key at startup:
Safe mode, enable VGA Mode, Last Known Good configuration
You can hold up to ____ individual monitors to create a large desktop.
10
In a dual monitor configuration how do you change the primary monitor?
Control Panel > Display > Settings > Select the Use this device as the primary Monitor checkbox
The monitor designated as the primary monitor displays the logon dialog box at startup.
You can use a dual monitor setup in two ways:
-Displaying the same image on bot and extending the desktop
XP PRO supports a maximum of ___ processors. XP Home ____ processors.
2, 1
You already installed windows and want to install a second processor. What action must you take?
1.Computer > Properties > Hardware tab > Device manager

2.Expand Processors node > Note the type of support you currently have

3.Right click the icon for the currently installed processor and select update driver to launch the Update hardware Wizard to upgrade single processor HAL to multiple processor HAL.

4.Restart the computer for change to take effect.
Windows supports the APM version _____ specification.
1.2
____ has replaced the older APM specification.
ACPI
To change the power settings to take advantage of ACPI you use?
The Power Option applet in Control Panel
How can you enable or disable individual devices?
Control Panel > System > Device Manager > Device usage
How do you create a Hardware Profile?
1.Device Manager > Hardware > Hardware Profiles

2.You rename the Profile 1 (Current) > OK

3.You are prompted at startup to select a profile.
The Control Panel > Power Options is used for?
Configure power schemes such as Home/Office Desk where you configure power saving options like turning off monitor after x minutes, turn off hard disks or system standby, configure what to do when the power option is pressed and configure a UPS.
__________ saves your desktop data on the hard disk, so if a power failure occurs your data is restored.
Hibernation
In an ______ complaint computer, the OS not the hardware configures and monitors the computer's devices.
ACPI
PC Card was formally known as
PCIMCIA
XP uses __________________ for authentication. They are card sized devices that have integrated circuits built into them. They securely store both public and private encryption.
Smart Cards
When you use a smart card to log on to an XP computer at least one ________________________must be installed and running on the system
Cryptographic Service Provider (CSP)
What is the maximum supported cable length between a USB device and a USB hub?
5 meters
How many monitors will XP support if you install one PCI video adapter, one AGP video adapter, and one ISA video adapter and the computer already has an integrated AGP video adapter on the motherboard?
3, the ISA video adapter is not supported by the multiple monitor feature (only AGP and PCI)
How can you update XP to support ACPI after you have upgraded the computer's BIOS from supporting APM to ACPI?
By reinstalling Windows
You can write DVD-R and DVD-RW media under XP without using any third party applications
False
You can play back DVD movies without third party decoder software or hardware by using Windows Media Player.
False
You cannot read DVD data discs without using third party applications
False
You can create up to _____ primary partitions and _____ extended partition on a basic disk.
3, 1
Dynamic disks are not available under Windows XP ___________edition.
Home
Disk groups?
Are disks managed as a collection. All dynamic disks on a computer are members of the same disk group. Each disk in a disk group stores replicas of the same configuration data. This configuration is stores in a 1 MB region at the end of each dynamic disk.
Dynamic disks can contain ________ number of volumes.
Unlimited
Only computers running XP, 2000 or .NET server can directly access dynamic volumes on hard drives that are physically connected to the computer.
True
How can I access a dynamic volume from a PC that is not running XP, 2000 or .NET server?
Remotely by a shared folder over the network.
Can you install XP on a dynamic volume?
Yes, if it's converted from a basic disk, but you can't extend the system or the boot partition.
Portable computers, removable disks and disks connected via USB or Firewire are not supported for dynamic storage.
True
Cross reference of terms Basic disks – dynamic discs. Active partition - ?
Volume and unallocated space
Cross reference of terms Basic disks – dynamic discs. Logical drive - ?
Simple volume
Cross reference of terms Basic disks – dynamic discs. Stripe set with parity - ?
RAID5 Volume
Cross reference of terms Basic disks – dynamic discs. System and boot partitions - ?
System and boot volumes
Cross reference of terms Basic disks – dynamic discs. Volume set - ?
Spanned volumes
How do you convert a basic disk to a dynamic disk from the disk management tool?
1.Disk management tool > Right click the basic disk you want to change to a dynamic disk and then click Convert to dynamic disk
Do you need to reboot when converting basic to dynamic?
No
Using command line how do you convert a basic – dynamic disk?
1.Open cmd type > diskpart
2.Type select disk 0 to select the first hard disk press enter
3.Convert Dynamic and press enter
Fsutil.exe command allows you to?
Manage disk quotas, mount points and other advanced options
Can you dual boot to another operating system if you upgrade a basic disk to a dynamic disk?
No, (you actually can in servers) because you cannot change the dynamic volumes back to partitions. Instead, you must delete all dynamic volumes on the disk and then use the Convert to Basic Disk command
Do you loose data when converting a disk from dynamic to basic?
Yes, you'll need to save your data and convert the disk to basic.
Do you need to restart your computer when converting basic – to – dynamic ?
Not needed
Can you have a basic & dynamic hard disk combo?
No, it's either basic or dynamic
How do I convert Dynamic to basic disks?
1.Remember to back up your data. Information will be lost!
2.Open Disk management > Delete All volumes (right click> delete volume)
3.Right Click Disk > Convert to basic disk
1.Remember to back up your data. Information will be lost!

2.Open Disk management > Delete All volumes (right click> delete volume)

3.Right Click Disk > Convert to basic disk
How do you move disks to another computer?
1.Open disk management check if the status of the disks is healthy otherwise repair the disk before moving.
2.Turn computer off and remove disks and install in other computer's
3.Open disk management > Action > Rescan Disks
4.Right click the disk marked foreign and click Import Foreign Disks and follow the wizard
What other tool can I use to import foreign disks?
The Diskpart.exe command
How do you reactivate a missing or corrupted disk?
Note: This only woks on dynamic disks!
1.Disk management > Right Click the disk marked missing or damaged > Reactivate disk
2.The disk should be marked Online
Does Xp support any type of fault tolerant volumes?
No, only server operating systems support fault tolerant features such as mirrored volumes and RAID 5 volumes. Win2000 Server and later OS require fault tolerant volumes to be stored on dynamic disks.
Partitions and logical drives can reside only on basic disks. You can create up to ____ primary partitions on a basic disk, or up to ____ primary partitions and one extended partition.
4, 3
How do you delete a partition or logical drive from Disk management console?
1.Right click an unallocated region of a basic disk and click delete partition.
All data on that partition is lost.
Can you delete a system partition, boot partition or any partition that contains an active paging file?
No, the OS uses one or more paging files on disks as virtual memory that can be swapped into and out of real system memory as the system's load and volume of data dictate.
The five types of dynamic volumes are :
Simple, spanned, mirrored, striped and RAID5
It's made up of disk space on a single physical disk. It can consist of a single area on a disk or multiple areas on the same disk that are linked together.
Simple volume.
What other OS other than XP and 2000 can access simple volumes?
Neither DOS or older Windows OS's
A__________volume is made up of disk space from more than one physical disk.
Spanned
How do you create a spanned volume?
1.Disk management > Right click unallocated space > click New Volume
2.Click Spanned and follow wizard on your screen
You need at least ____ dynamic disks to create a spanned volume.
2
You can extend a spanned volume onto a maximum of ____ dynamic disks.
32
Spanned volumes ______ be mirrored or striped.
Cannot
How do you extend a simple or spanned volume on disk management?
1.Right click the simple or spanned volume you want to extend > click extend volume and follow the screen instructions on your screen
You can extend a volume only if:
It contains no file system or if its formated using NTFS.
After a volume is extended onto multiple disks (spanned) can you mirror it or stripe it?
No
Can you extend a system volume or boot volume?
No
Can you extend striped, mirrored and RAID 5 volumes?
No
What are the three guidelines to create a striped volume?
1.You need two physical, dynamic disks to create a stripped volume
2.You can create a striped volume onto a max of 32 disks
3.Striped volumes are not fault tolerant and cannot be extended or mirrored.
How do you create a striped volume?
1.On disk management > right click unallocated space on one of the dynamic disks where you want to create the striped volume and click New Volume
2.Select striped and follow instructions on the screen
RAID 5 is only available on?
Computers running Windows 2000 server or .NET server. XP cannot host SOFTWARE based fault tolerant disk configurations such as mirrored volumes and stripe sets with parity volumes.
Xps performance monitoring tool is composed of two parts:
System monitor and Performance logs and alerts
With ______ you can collect and view real time data about disk performance and activity in graph, histogram and report form.
System monitor
_____________enables you to configure logs to record performance data and to set system alerts to notify you when a specified counter's value is above or below the defined threshold.
Performance logs and alerts
How can I access XP's disk repair tool?
Properties > Tools > Error Checking > Check now
On NTFS volumes XP reserves a portion of the free space for a system file called _________. This is where Windows stores all the information it needs to retrieve files from the volume.
Master File Table (MFT)
It helps free up space by deleting temp files, internet cache files?
Disk cleanup wizard at System tools > Disk cleanup icon
FAT32 partitions up to 32TB are supported in Windows XP.
True
XP allows you to create a new FAT32 volume of only ___GB or less
32GB
FAT volumes are limited to a max size of ___GB and can support a max file size of __GB.
4GB, 2GB
FAT32 can support a maximum file size of ___GB
4GB
Boot volume vs system volume?
There are two answers to this question. In widespread usage:
A "boot" volume is the disc volume from which an operating system is bootstrapped. It is the volume whose bootstrap code is loaded and invoked by the machine's firmware.A "system" volume is the disc volume that contains the remainder of an operating system, including all of the system utility programs, DLLs, configuration files, and data files.
However, Microsoft, in its operating system documentation, gets this exactly backwards. In Microsoft's documentation, the "system" volume is the volume containing the bootstrap code, and the "boot" volume is the volume containing the operating system. As William Boswell puts it, in Inside Windows 2000 Server: "You may find [the Microsoft documentation's] definitions to be a little cross-eyed. […] In a nutshell, the boot files in the system partition load the system files from the boot partition. Confusing? You bet it is."
Give an example of separate boot and system volumes?
System and Boot volumes can be different volumes, for example, computer boots from volume C:\\ and then loads Windows system files from volume D:\\ (i.e. path to Windows system folder is D:\\WINDOWS). System and Boot volume can also be a single volume, as it is often happens for notebook computers: C:\\ is the volume where from computer boots and Windows system folder is C:\\WINDOWS.
What command is used to convert FAT to NTFS?
Convert d: /fs:ntfs
Can you revert an FAT to NTFS conversion?
Not possible
How do you change drive letters form Disk management?
1.Right click a partition > Change drive letter and paths
2.Click ADD select the drive letter you want to use > Click Ok

NOTE: You cannot change the letter of the system volume or boot volume
Mounted drives are also called ?
Mount points or mounted volumes
What is a mounted drive?
You could create a mount point to drive E: as C:\CompanyData, thus seeming to increase the size available on the C: partition, which would specifically allow you to store more data in in the CompanyData folder than you could otherwise do.
How do you create a mounted drive using disk management?
1.Right click the partition or volume you want to mount and then click change drive letter and paths
2.Select Add > Click mount in the following Empty NTFS folder and type path or browse
Are disk quotas disabled by default?
Yes
How do you set quota limits?
1.Log on as admin

2.Open My Computer and right-click the hard drive you wish to enable the feature on.Select Properties.

3.Now Click on the Quota tab.Check the Enable quota management checkbox. Check the Deny disk space to users exceeding their quota limit checkbox. This will cause the user to receive an insufficient disk space error their space limit is exceeded. Select the Limit disk space to radio button. Set the amount of disk space to be allocated to the user. Enter value for the Set warning level to option. Click OK.

4.Click both checkboxes log event when a user exceeds their quota limit / warning level

5.On Quota entries > Create a new quota entry and select a user > limit the space to your needs and set a warning level > Click Ok
Windows supports two types of data compression:
NTFS compression and Zipped compressed folders
How do you create a Zipped folder?
Right click a folder > send to > click compressed (zipped) folder
How do yo compress a file using NTFS?
Properties > Advanced > Check the Compress Contents tot save Disk Space checkbox
How do you compress an entire volume?
Right click an NTFS drive volume in My Computer > Select Properties > Mark the checkbox Compress drive to save disk space > OK
What's the rule for remembering if the compression attribute is retained when the file is moved/copied?
When you move a compressed or uncompressed file/folder from one location to another within the same NTFS volume, the original compression attribute is retained. This is all you need to remember, in all other scenarios the compression attribute is inherited from the new or target location.
What happens if you copy a compressed file to an NTFS volume with enough space for the compressed file but not the uncompressed file?
You get an error indicating there is inadequate disk space to copy the file to the target.
EFS?
Encrypting File System
Are you allowed to convert disks with existing drive volumes and data to dynamic disks?
Yes you are allowed, you cannot convert back to a basic disk without deleting all existing volumes (and therefore data on those volumes).
Dynamic disks support Fiber Channel Drives.
False
Disks that have a sector size of less than 512 bytes are not supported by dynamic disks.
True, they are too small
Is there a command tool available to convert a basic to a dynamic disk (the equivalent to the Disk Management Console)?
Diskpart.exe you must restart the computer for the conversion process to take effect.
Convert.exe vs diskpart.exe?
Convert.exe is a command line to convert FAT volumes to NTFS and diskpart.exe converts basic to dynamic disks.
What three types of dynamic volumes are supported by Windows XP?
Simple, stripped and spanned
You use the diskpart.exe command to create mount points for each hard drive volume letter through empty folders on the same NTFS volume.
True
What's the easiest way to convert NTFS to FAT32?
Back up your data, use diskpart.exe or Disk management console to delete the volume create a new volume, format the volume as FAT32 and then restore the backed up data.
Can you set disk quotas for groups in XP?
No, disk quotas on NTFS drive volumes only for individual users not for groups. Therefore you would have to create a quota entry for each member of the group.
What happens when you move a compressed file between NTFS drives?
Compressed file will become uncompressed when it is moved.
A user without shared access to an encrypted file s in only permitted to move the file to another folder located on the same NTFS volume, where the file remains encrypted.
TRUE
Only the user who originally encrypted the file (or any users given the shared access to the encrypted file) may copy the file to a non-NTFS drive volume or to any type of removable media.
True
Administrators would manually assign static IP addresses for :
Domain controllers, print servers, and printers.
This specification is an Older Unix standard for serial communications. Windows supports it for backward compatibility purposes. You can use it only for outbound connections.
SLIP – Serial Line Internet Protocol
It replaced SLIP. Its a remote access/dial up protocol that supports industry standard network protocols such as TCPIP, Nwlink, NetBUI and Apple Talk. Optimized for low bandwidth connections so its the preferred access protocol for dial up / modem connections.
PPP – Point to point protocol
The only Virtual Private Network protocol that shipped with NT4. It encapsulates TCP/IP, IPX, NetBEUI and encrypts the data being transmitted as it is tunneled through the Internet. Allows the users to connect using local (non long distance) connections and offers them a way to connect to ____ computers in remote locations without incurring toll charges or requiring dedicated data lines.
PPTP- Point to Point Tunneling Protocol
Offers similar functionality to PPTP. It is an industry standard VPN protocol and is shipped with XP Pro. It encapsulates TCPIP, IPX, NetBEUI and encrypts the data being transmitted as it is tunneled through the Internet.
L2TP – Layer 2 Tunneling Protocol
It is a new Internet security protocol. Also referred as Secure IP. Provides computer level authentication in addition to data encryption for VPN connections that use the ____protocol. It uses PPP based authentication protocols such as EAP, MSCHAP, CHAP, SPAP, PAP.
IPSEC
This is a major component of Internet Information Services, which ships with XP. IIS and the ____ publishing service provide web page hosting for HTML based and Active Server Pages based documents.
WWW publishing service
It's a component of IIS, it's an industry standard protocol for transferring files between computers over TCPIP networks.
FTP
Network address 255.255.255.255 is reserved for :
Network broadcasts
These address schemes have been reserved as non routable by the bodies that govern the Internet.
192.168.x.y, 172.16.0.0 to 173.31.255.255 and 10.0.x.y
Displays information about the user for a particular computer. The target computer must be running the service.
Finger
Sends one or more files to be printed via a line printer daemon LPD.
LPR
Copies files between an XP computer and a computer system running the remote shell daemon RSHD (Unix)
RCP
Executes commands on remote computer systems that are running the ____service. Win2000 and XP do.
REXEC
Executes commands on remote computer systems that are running the ____service. Win2000 and XP do not run the service.
RSH
Established terminal emulation session for working on remote systems including environments such as Unix, Mainframe and minicomputers.
Telnet
Shows the current status of the print queue on a computer that is running the LPD service.
LPQ
Lists current TCP/IP connections
NETSTAT
Edits the local computer's routing tables.
ROUTE
Troubleshoot TCP/IP
1.Run ipconfig /all
2.ping yourself 127.0.0.1
3.ping a local computer
4.ping the gateway
5.ping a foreign computer (internet)
The alternate configuration tab is only available if:
The initial TCP/IP configuration is set to obtain an IP address automatically. It allows Alternate configuration to create profiles for the home and office. For example DHCP assign IP for the office and static for home.
Microsoft has renamed its version of IPX/SPX to incorporate NetBIOS called:
NWLink
This client allows Microsoft clients access to file and print sharing with NetWare servers. When this client is installed, the client also installs the NWLink protocol to function properly. MS client redirector for a Novell network has been :
Client Service for Netware (CSNW)
This service is only available on Microsoft servers and functions as a proxy between the Microsoft network and the NetWare network. If this service is implemented, the clients running Windows XP only need TCP/IP installed. The server running the service will need both TCP/IP and NWLink installed to communicate with both the Microsoft and NetWare network.
Gateway Service for Netware (GSNW)
____ and _____ do not function with TCP/IP even with Netware 5.x servers. These services are designed to function only with the IPX/SPX protocol suite.
CSNW and GSNW
To change your password for Netware you have two options:
a. Use the setpass.exe command for the Windows XP
b. Change the NetWare password from the Change Password option available when you press CTRL + ALT + DEL
This service enables Line Printer Remote (LPR) ports to be installed on XP. An LPR port can send a document to a print spooler service on anther computer or Unix printer. The Line Printer Daemon (LPD) service is also installed with Print Services for Unix.
Print Services for Unix
This service can be installed on XP to allow the Windows system to communicate with Unix file and print servers. The different services tat are installed include: Telnet client, Telnet server, Unix shell and utilities, Client for NFS.
Services for Unix (SFU)
Used in the Microsoft world to communicate with AS400 devices or IBM emulators, and to communicate with network printers such as HP DirectJet devices
Data Link Control (DLC)
Allows Xp to communicate with apple printers
Apple Talk
Is an older protocol that is used for a network that is not running Active Directory nor connected to the Internet
NetBEUI
How do you create a network bridge?
1.After the network interface cards (NIC) are installed and connected, go to the bridging computer and open Control Panel, click Network and Internet Connections, and then click Network Connections.
2.Next click both network connections (if you have several segments, hold down the Ctrl key and click all the connections that correspond to all the LAN segments you want to bridge), right-click one, and then click Bridge Connections.
What is a Windows XP Network Bridge?
In Windows XP, a Network Bridge is a feature that is used to combine two or more local area networks (such as wired and wireless) into one logical network. Computers on each network can communicate with computers on all of the other networks, sharing files, printers and even an Internet connection.
You can confirm that a network bridge is working by running the ipconfig command. The results should indicate:
The network bridge is the only connection and that it now has the IP address and TCP/IP configurations needed to communicate with both networks.
How do you setup Remote desktop to work through a browser?
1.Add Remove Programs
2.Select Add/Remove windows components
3.Select IIS > Details
4.Select WWW > Details
5.Select > Remote Desktop Web Connection option and click OK
6.To connect open a browser and type http://<computername>/tsweb
Is a blank password acceptable for Remote Desktop?
Not acceptable
This three ways allow you to send a Remote Assistance request:
1.Windows Messenger
2.Email (requires MS Outlook or Outlook express)
3.File (to attach or send by other means)
Remote assistance works on port _____.
3398
The command to create a remote assistance invitation is :
helpctr.exe
_______ is the technology that allows two or more IP address ranges to appear as if they are on the same network segment. This is opposite to VLSM (variable length subnet masking)
Classless Interdomain Routing
To search for Remote Assistance files you could search by their extension called:
.msrincident
How do you run the Windows Backup utility?
1.Start > Programs > accessories > System Tools > Backup
2.CMD> Ntbackup.exe
Users who are members of either the ______________ or the ____________ may back up all the files on a local XP computer.
Local Administrator and Local Backup Operator
Can a user backup data if he is not the owner of the file, not a member of admin group/ backup operators?
Yes, if he has at least one permission to Read, Read and execute, modify or Full Control.
Only ____________group can back up system state data.
Administrators
System state data can only be backup on a local computer.
True
Their features are not offered by the archive attribute. They can track changes to permissions and changes to a documents name.
Change Journal Attribute
Backs up all the selected files and folders. The most complete backup and the most straightforward to recover, but also the lengthiest to create. It clears the Archive marker.
Normal Backup
It looks for the archive marker but does not clear it. It backs up files that have changed since the last normal backup.
Differential backup
It looks for the marker and it clears the marker. It backs all data that has changed since the most recent (normal or incremental) backup.
Incremental backup
Give an example of an incremental backup.
Imagine recovering a machine that had a normal backup one year ago, and an incremental backup every week since. To recover that system you would have to restore the normal backup plus the 51 incremental backups.
Windows backup does not support backing up directly to CDR/CDRW media.
True
How do you back up the whole registry (system state)?
1.Backup wizard > Select Let me Choose what to back up
2.Mark System State and follow instructions
You have two ways of running the backup wizard:
Advanced mode and Wizard mode
Do you have the option to select the “Last Known Good Configuration” even if you already restarted your computer in Safe Mode?
Yes
This option loads only a minimal set of drivers and system services to run at a very basic state. User startup programs do not load automatically.
Safe Mode
This option starts XP using Safe Mode Drivers, services and drivers required to enable network connections. Logon scripts run, security settings get applied, and group policy settings get applied.
Safe mode with networking
This is useful if you believe that a process spawned by the explorer shell may be causing your problem
Safe Mode with command prompt.
This option creates a log file called ntbtlog.txt in the %systemroot%. This option creates a log file without booting into safe mode.
Enable boot logging
XP starts using the registry configuration that was saved at the last successful logon to XP. It does not solve problems caused by corrupted or missing drivers or files.
Last Known Good Configuration
It is used to restore the AD and sysvol folder. Not applicable to XP
Directory Services Restore Mode
XP can send debugging information through a serial cable to another computer for troubleshooting the OS kernel and system analysis.
Debugging mode
How do you configure your system to react in the event of a system failure?
System Properties > Advanced > Startup and recovery > Settings
System Properties > Advanced > Startup and recovery > Startup and recovery settings the write debugging information drop down list enables you to select from four different options:
None, small memory dump, kernel memory dump, complete memory dump
How do you set up recovery actions to occur when a service fails?
1.Open services snap in in MMC
2.Right click the service > properties
3.On the recovery tab select the computers response if this service fails (first, second and subsequent failures)
Using it you can start or stop services, read and write data on a local drive, repair corrupted MBR. You should try this option only if the Last Known Good Configuration is unsuccessful.
Recovery Console
How do you run the recovery console?
1.You can run it directly from the CDROM or install it on a partition.

To run from a CDROM:
2.Insert Windows CDROM > Boot to the CDROM > Choose the option to repair “R”

To install (requires 7MB space)
3.CMD> from the i386 folder on the XP CDROM enter the command: winnt32.exe /cmdcons
Then if yo wish to start the machine press F8 to display the startup options.
How do you bypass the read only limitation in recovery console?
1.Run gpedit.msc > Computer Configuration | Windows Setting | Security Settings | Local Policies
2.Double click :Recovery Console: Allow Floppy Copy and Access to All drives and All Folders and click the enabled button. Exit from the Group Policy Snap In.
3.Boot into Recovery Console type Set AllowRemovableMedia = TRUE
You now have access to all local hard drive volumes and folders.
How do you change the amount of disk storage allocated to System Restore
System Properties > System restore tab and drag the slider bar
____________ replaces the Emergency Repair Disk. And is an advanced feature of the XP backup tool.
ASR
ASR requires three critical components:
XP CDROM, the most recent ASR backup floppy disk ad your systems most recent ASR backup media set.
How do you perform an ASR restore?
1.Insert the XP CDROM and restart the PC > boot from CD
2.Press F2 to start ASR
3.Insert floppy when prompted and backup media
4.Follow instructions
Can you perform an ASR recovery from a network share?
No, it must be stored locally.
Record data captured over a span of time and are useful for detecting trends, setting baselines of performance and spotting performance bottlenecks.
Counter logs
Collect performance data when an event such as a process creation, disk input/output, or page fault occurs. They are useful for troubleshooting and debugging.
Trace logs
It's a range of acceptable performance of a system component under normal working conditions.
Baseline
What are the guidelines for managing memory (RAM) performance?
Monitor counters Pages/sec and Available bytes
It reflects the transfer of data and code from physical RAM to the virtual paging file. When any of these counters is high it indicates a potential memory shortage, because inactive data and code are moved from physical RAM to the virtual paging file to make room for active data and code.
Memory: pages/sec, pages reads/sec, page writes/sec, pages faults/sec, etc
Reflects the amount of physical RAM available after the working sets of applications and the cache have been served. XP works to maintain at least 4MB of available RAM. If this counter is lower than 4MB, it indicates a memory shortage.
Memory: available bytes, threshold 4MB
This reports the amount of time that a disk is busy servicing read or write requests.
PhysicalDisk/LogicalDisk:%DiskTime, threshold close to 100%
The average and current disk queue length counters reflect the read/write requests that are pending and being serviced. If the queue is long the processes are being delayed.
PhysicalDisk/LogicalDisk:Disk Queue length, threshold 2
A malfunctioning hardware device may send excessive interrupts to the process Compare this counter to a baseline, a significant increase in this counter without a corresponding increase in system activity may indicate a bad device.
Processor:Interrupts/sec, threshold varies
A queue length that is regularly above 2 indicates that threads are backing up as they wait for processor attention.
System: Processor Queue length, threshold 2
This priority should be reserved for real-time gathering applications and OS functions.
/realtime
How do you install a network monitor driver?
1.Install the Network Monitor Driver
2.From the Network Connections folder right click a connection > Properties > Installation
3.Select Protocol Component and click ADD > Select Network Monitor Driver and click OK
How do you increase the priority of a process?
1.On task manger > Processes tab > right click a process
2.Select set priority > set to desired level
If you have a dual processor machine how can you assign one or more specific processes to a specific processor of your choosing?
1. On task manger > Processes tab > right click a process
2. Select set affinity option > select processor
This cmd line tool displays and configures actions to be taken based on events that occur, which are tracked by the Windows XP event viewer. Works on local/remote computers to monitors the Application log, security log, DNS server log and directory log.
Eventtriggers.exe
System restore by default, automatically creates a restore point every ____ hours or every __ that the computer is on.
24 hours, 24 hours
What is the best practice approach to configuring a virtual memory on a Windows XP professional computer that has three physical hard disks?
The optimal paging file configuration is to split it evenly over multiple hard disks without placing it on the system or boot volumes. The recommended paging file size is 1.5 times the installed memory. For a system with 256 MB RAM installed, that would be 384MB split over two drives (192MB each).
Generally refers to server computers that accept inbound remote connections from dial up clients.
RAS , Remote Access Services
The default protocols for a VPN connection are _____ and ______v2.
MSCHAP and MSCHAPv2
EAP provides support for authentication protocols such as:
MD5-Chap (encrypts usernames and passwords) and TLS Transport Level Security (works with smart cards and other security certificates).
It's a suite of security related protools and cryptographic functions for establishing and maintaining private and secure IP connections. Policies can be implemented at the local, organizational, domain or site level.
IPSEC
How do you configure IPSEC?
MMC > IPSEC
Like PPTP it provides an encrypted “tunnel” for data to pass through an untrusted (public) network such as the Internet.
L2TP
L2TP vs PPTP?
L2TP exploits IPSEC for encryption services, PPTP uses the encryption functions of PPP.

L2TP offers support for tunnel authentication, PPTP does not support tunnel authentication. If you implement IPSEC tunneling in conjunction with L2TP or PPTP, L2TP tunnel auth isn't needed, because this will be handled by the IPSEC tunnel.
It offers accounting services and centralized authentication functions for distributed dial up connections.
RADIUS – Remote Authentication Dial in User Service
What additional component must you install in Windows server to validate requests from RADIUS clients?
Internet Authentication Services (IAS)
_____ and _____ work together to dynamically add or drop lines for multilinked devices on an on demand basis. Both protocols serve as PPP control protocols. These protocols provide a means for optimizing bandwidth while holding down connection costs by responding to network needs on demand.
Bandwidth Allocation Protocol (BAP) and Bandwidth Allocation Control Protocol (BACP)
How do you start the wizard for creating network connections?
Network Connections > Create new connection
The _______tab of a dial up connections properties dialog box enables you to configure the server type which you will be connection (SLIP/PPP).
Networking Tab
How do you configure ICF?
1.Right click a connection icon > Properties > Advanced > Settings > Advanced
2.On network connection settings click > settings for for each service you want to enable > Click OK
After your initial ICS setup you should verify that the computer's IP address is set to:
192.168.0.1 / 24 so it acts like a router and starts assigning client IP's starting from 2 and so on.
Which authentication protocols does XP Professional install by default when dial up networking is installed on the computer?
PAP, SPAP, MSCHAP, MSCHAPv2, CHAP
What may be going wrong when you are connected to the VPN but cannot access the internet?
Clear the checkbox “Use Default Gateway on Remote Network” on the general tab of the TCP/IP dialog box.
The checkbox applies when you are connected to a local network and dial up network simultaneously. When checked, data that cannot be sent on the local network is forwarded to the dial up network.
You use L2TP with IPSEC on the VPN connection. What type of authentication is being used by default during the negotiation of security settings?
When you make L2TP with IPSEC an IPSEC policy is automatically created that the Internet Key Exchange (IKE) will use certificate based authentication during the negotiation of security settings for L2TP. This means that both the L2TP client and L2TP server must have a computer certificate (also known as machine certificate) installed before a successful L2TP over IPSEC connection to be established.
ICS is enabled on the network and print devices must have static addresses. You want to ensure that DHCP service does not assign a conflicting IP address. How do you accomplish this?
Edit the registry and change the STOP value to 192. 168.0.200. You would assign the printers static IP addresses from the range above 200.
Where's the MSCONFIG file located?
%systemroot%\windows\pchealth\helpctr\binaries
Do you need admin privileges to run MSCONFIG?
No
MSCONFIG > General tab allows you to:
-work with startup settings, expand setup files from compressed cab files, launch system restore
MSCONFIG> System.ini?
Enables to edit the system.ini file
MSCONFIG> Win.ini
Enables you to edit the Win.ini file directly
MSCONFIG is called?
System configuration utility
List XP compatibiliy files:
MIGDB.inf, NTCompat.inf, Sysmain.sdb, AppHelp.sdb
MIGDB.inf?
Supports migration from Win9x. Contains matching info and flags applications that are incompatible.
NTCompat.inf?
Supports NT4 and 2000. Supports migration from Win9x. Contains matching info and flags applications that are incompatible.
Sysmain.sdb?
Contains both matching info and compatibility fixes. %Windir \AppPatch
AppHelp.sdb?
Stores help messages that prompts users for patches, provides URL from which to download patched.
How do you access the compatibility wizard?
Programs> accessories > Program Compatibility Wizard
The compatibility option system notes includes:
All end user modes, plus other options that other software vendors use, limited user account used when an application must operate under a limited security context. It allows the legacy application to interact with the XP user profiles.
To access the system modes tool you have two options:
QFIXApp or CompactAdminTool downloadable form MS website
Can you create a custom mode for a particular application?
Yes, using the CompactAdminTool
What function does the Windows installed service performs?
1.Installs, removes and updates software providing step by step instructions
2.Used to create, remove , modify applications (with an API)
3.Checks applications for repairs solve DLL conflicts, change DLL default location
4.Protects key ports of an application by “tagging” them. E.g. .exe files are listed as critical files if you delete them the Windows Installer service would attempt to locate it from a network server
5.Keeps track of location of installed files
MSI files are called?
Windows Installer Packages
An MSI file contains?
All the information necessary to interact with the Windows Installer Service
How can you repackage an .exe file to MSI?
Using the WinInstallLE (from 2000 CDROM) the full featured software is published by Veritas software.
MST?
Window Install Transform File is used to modify and customize a Windows installer package (MSI)
Why use an MST?
For deploying bug fixes, service releases
A .zap file?
Used if you cannot repackage a file to an MSI. Contains instructions about how to install a program and the application properties
A published app is installed form?
Add/Remove programs icon because it is not mandatory that they have the particular application installed.
When you assign a software app using a GPO is it to users or computers?
Both, an assigned application gets installed the first time the user opens the assigned application or a file with a file extension.
How do I publish or assign packages using AD?
1.On Active Directory Users and Computers > Select the domain to deploy the software or OU > Right click >Properties > Group Policy tab
2.Click NEW and create a new Group Policy > Edit > Expand software settings > right click Software Installation > New > Package
3.Type the UNC path to the .MSI package on the networking
4.Select either published or assigned from the Deploy software dialog box and click OK
Assigning an application places an icon in the Add/Remove programs?
From the Add/Remove and additionally from the Start> Programs
MSIEXEC.exe?
Repairs an application in the event files are corrupted.
MUI?
Multilingual User Interface, lets administrators and users specify the language for the user interfaces for 33 languages. Only available for corp users and as an add-on to the English version of XP
What is a locale?
Different regions same language contains info on number, currency, time, calendar settings, character code page conversion table etc.
How do you configure a locale?
Control Panel > Regional Language Options > Regional Tab
The regional and language options allow you to?
Change regional options ,configure input languages, configure advanced language settings.
The fast wizard will migrate?
Configuration settings, folders, Outlook express, stored dial up connections, phone and modem accessibility, folder options, taskbar settings, mouse and keyboard settings, sound settings, regional options, office settings, network drives, my docs, my pics, favorites
The fast wizard can transfer via four methods:
RS232, LPT, Floppy, network
How do you run the Fastwiz.exe?
On the old PC:

1.XPCDROM > \Support\Tools\Fastwizard.exe
2.Select transfer method

On new PC:
1.Accessories>System Tools>File and Settings Transfer Wiz
2.Select location of files > Finish
Sticky keys?
Control Panel > Accessibility options app Enables user to press multiple keys by using one key at the time
Filter key?
Delays keyboard repeat rate
Toggle keys?
Sound played when num lock, caps lock and scroll lock are pressed
Sound sentry?
Displays visual warning when windows generates an alert.
ShowSounds?
Displays captions when sounds are played
MouseKeys?
Use num keypad to control mouse pointer
The Accessibility options > General key?
Allow automatic reset of accessibility options after idle time, allows you to emit a message when an accessibility feature is turned on/off, allows you to configure alternative access to keyboard and mouse and Administrative Options for applying Accessibility options to desktop and to new users.
How do you run Utility manager?
Windows key + U
Utility manager?
Accessibility option to access magnifier, narrator and on screen keyboard from one central location
How do I access dual view monitor configuration?
Control Panel> Display> Settings> Extend my windows Desktop onto another monitoring
How do I access scheduled tasks?
Control Panel > Scheduled Tasks
How do you install the Fax service?
1.Open printers and faxes folder from the Start menu and select set up faxing
You can also select Add/Remove windows components and mark the Fax services checkboxes
2.To configure: Start> Programs > accessories > Communications > Fax > Fax Console > Follow wizard
EFS works only on?
XP / 2000
How do I unencrypted an EFS file?
How do I unencrypted an EFS file?
Its automatically done , transparent to the user
Can you encrypt and compress at the same time?
No, they are mutually exclusive
Is the encryption cracked even if you move or rename the file?
Not as long as the reside on an NTFS formatted volume
What gets encrypted files or folders?
Folders do not become encrypted,they get tagged with the encryption attribute. The files contained without an encryption folder actually become encrypted.
What do you need to do to encrypt files located on a server?
The server must be trusted for delegation. E.g. domain controller or member server trusted with delegation
How do you encrypt a folder?
1.Right click folder > Properties > General > Advanced > Click the Encrypt contents
You cannot encrypt files that are stored within the _____folder
%systemroot%
DRA?
Data recovery Agents -
Users who are designated as recovery agents for encrypted files. Only these users have the ability to decrypt any encrypted file no mater who has encrypted it.
Who are the default DRAs?
Administrators on the local and domain level
What happens If a user who did not encrypt the file attempts to access it ?
Access Denied Message
What happens If users other than the one who encrypted the file attempt to move it to a different NTFS volume or FAT volume?
Access Denied Message
What happens If users other than the one who encrypted the file move it to a different folder located in the same NTFS volume?
File is moved
Sharing access to encrypted files applied on a file by file basis. It does not apply to folders.
TRUE
How do you share an encrypted file?
Properties> Advanced> Details> Add > Select User? Click OK to close the Advanced Attributes