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47 Cards in this Set

  • Front
  • Back
Human Resource Management (HRM)
the process of attracting, developing, and maintaining a high-quality workforce
3 Major Responsibilities of HRM
1. Attracting a quality workforce
2. Developing talented employees
3. Keeping talented employees
Human Capital
the economic value of people with jobs-relevant abilities, knowledge, ideas, energies, and commitments
Strategic Human Resource Management
mobilizes human capital to implement organizational strategies
Employee Privacy
the right to privacy on and off the job
Pay Discrimination
occurs when men and women are paid differently for doing equal work
Pregnancy Discrimination
penalizes a woman in a job or as a job applicant for being pregnant
Age Discrimination
Penalizes an employee in a job or as a job applicant for being over the age of 40
What is Iron Man 2 an example of?
Professionalism
Person-job Fit
the match of individual skills, interests, and personal characteristics with the job
Person-organization Fit
the match of individual values, interests, and behavior with the organizational culture
Recruitment
a set of activities designed to attract a qualified pool of job applicants
Realistic Job Previews
provide job candidates with all pertinent information about a job and organization
Selection
choosing whom to hire from a pool of qualified job applicants
Reliability
means that a selection device gives consistent results over repeated measures
Validity
means that scores on a selection device have demonstrated links with future job performance
Assessment Center
examines how job candidates handles simulated work situations
Work Sampling
evaluates applicants as they perform actual work tasks
Socialization
systematically influences the expectations, behavior, and attitudes of new employees
Orientation
familiarizes new employees with jobs, co-workers, and organizational policies and services
Coaching
occurs as an experienced person offers performance advice to a less experienced person
Mentoring
assigns early-career employees as proteges to more senior ones
Reverse Mentoring
younger and newly hired employees mentor senior executives, often on latest developments with digital technologies
Performance Appraisal
the process of formally evaluating performance and providing feedback to a job holder
Graphic Rating Scale
uses a checklist of traits or characteristics to evaluate performance (should prob only be used w/ additional appraisal tools)
Behaviorally Anchored Rating Scale (BARS)
uses specific descriptions of actual behaviors to rate various levels of performance
Critical-Incident Technique
keeps a log of someone's effective and ineffective job behaviors
360 Feedback
includes superiors, subordinates, peers, and even customers in the appraisal process
Multiperson Comparison
compares one person's performance with that of others
Career Development
the process of managing how a person grows and progresses in a career
Career Planning
the process of matching career goals and individual capabilities with opportunities for their fulfillment
Work-life Balance
involves balancing career demands with personal and family needs
Independent Contractors
hired on temporary contracts and are not part of the organization's permanent workforce
Contingency Workers
work as needed and part-time, often on a longer-term basis
Merit Pay
awards pay increases in proportion to performance contributions
Bonus Pay
plans that provide one-time payments based on performance accomplishments
Profit Sharing
distributes to employees a proportion of net profits earned by the organization
Gain Sharing
allows employees to share in cost savings or productivity gains realized by their efforts
Stock Options
give the right to purchase shares at a fixed price in the future
Fringe Benefits
nonmonetary forms of compensation such as health insurance and retirement plans
Family-friendly Benefits
help employees achieve better work-life balance
Flexible Benefits
programs that allow choice to personalize benefits within a set dollar allowance
Employee Assistance Programs
help employees cope with personal stresses and problems
Labor Union
an organization that deals with employers on teh workers' collective behalf
Labor Contract
a formal agreement between a union and an employer about the terms of work for union members
Collective Bargaining
the process of negotiating, administering, and interpreting a labor contract
Two-tier Wage Systems
pay new hires less than workers already doing the same jobs with more seniority