Mrs Freeman Chapter 1 final exam

Devised an incentive system that gave workers a bonus for completeing their jobs in less time than the allowed standard and expanded the scope of scientific management to encompass the work of supervisors as well as that of employees

German sociologist who described an ideal type of organization called a bureaucracy

believed that organizations are made up of people who interact with one another and felt that organizational success is dependent on maintaining good relations with employees

directed the Hawthorne Studies which concluded that environmental factors are not related to group productivity and that the human factor in organizations is of primary importance

concluded that success is acheivable only through winning the cooperation of others

believed that theory x managers pessimistically see workers as lacking ambition, disliking work and needing close supervision, whereas theory Y managers assume that employees can exercise self control and accept responsibility

managing director of a large French coal-mining firm who described managment as something common to all human undertakings in business, government and the home

focused attention on individual and group behavior, believed that organizations should be based on a group ethic rather than on rigid bureaucratic principals and introduced concepts became the basis of the team concept in organizations

suggested that psychological tests be used to properly match employees to the right jobs for them

studied work arrangements to eliminate wasteful hand and body motions, being the first to use motion picture films to do so

proposed in 1911 a set of principals that were designed to make employees more productive, while simultaniously providing greater profits for the organization which could be shared by the employees

proposed a theoretical hierarchy of five needs as they related to one's motivation