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10 Cards in this Set
- Front
- Back
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What is the overall cash limit for your teller unit? How do you ensure this limit is maintained throughout the day?
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$10,000.00
(Cash ins + Opening Cash) - Cash outs |
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What are the procedures for securing your unit, stamps and keys when away from your unit for breaks/lunches or other duties?
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Lock stamp in unit and ensure that all drawers are locked. Keys are left in a supervisor’s desk while away on a lunch break.
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Briefly explain the procedures for buying, selling or exchanging cash with another teller and the vault? How is the money transferred?
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Buys and sells with the vault are transported to the vault under dual control in a zipper bag. Cash exchanges between tellers are done on an exception basis, must be witnessed and approved by a supervisor, and must be written up with cash in/out tickets.
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Describe the procedures you would follow if a deposit was dropped off at the teller line and the individual did not stay to witness the transaction or obtain a receipt.
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The deposit would be logged in under dual control as a night deposit.
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Is there any occasion when another employee has access to your cash supply. If so, when and who?
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Yes, supervisor/officer when away for break/lunch.
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In what instances would you use the Debit Approval System (DAS)? Discuss procedures for both customers/non-customers and encoded/unencoded items. If warnings appear, what are your procedures?
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Customers: Encoded items @ $500
Unencoded items @ $100 Non-customers: All items Investigate warnings and respond accordingly. Seek supervisor guidance if necessary. |
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In what instances would you use the MICR Reader? Do you refer to the list of codes posted on the MICR Reader? What procedures would you follow if an item appears to be fraudulent?
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Whenever DAS must be used and when accepting any large items for deposit. The list of codes is attached to the MICR Reader. If an item appears to be fraudulent a supervisor would be consulted for further guidance on how to proceed.
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At what dollar amount do you separate a large deposit for an officer/supervisor review?
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SINGLE ITEM LIMIT $2,500
MULTIPLE ITEM LIMIT $2,500 |
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If you need to verify a customer’s identity using their password, how is the password obtained from the customer?
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On paper
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For what types of transactions and at what dollar amounts does a Currency Transaction Report need to be completed? A Monetary Instrument Log?
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CTR: Receiving, distributing, or exchanging more than $10,000 in cash
MIL: Customer purchases money orders or cashier’s checks with cash in the amounts of $3,000 - $10,000 inclusive |