I often consider myself to be a “back-up leader.” This might seem like a down and out expression however I find comfort in it. It nice to know that there are backups available, whether it's having backups for programs and projects, extra money for food if you forget yours, or just having a friend to always have your back.
Being a “back-up leader” has many benefits to it. I am able to watch and learn from others mistakes, if things aren't working well I am always ready to step in and help, and it allows me to benefit a team by giving the leader or group members what they want.
One example of me demonstrating this “back-up leader” is at my work. I’ve work at a fairly small Wendy’s fast food restaurant since 2015 which is a long time relative …show more content…
It was pretty confusing to see him pretty much abandon us during this time when it's his job to be helping out to make sure everything's running smooth.
It got the point where I was cooking meat and chicken, getting fries and chicken nuggets ready, preparing drinks, and making sure everything was getting out as soon as possible. As the rush was wrapping up we had to replace a messup order as the final order. There was some issue with figuring out exactly what was being replaced. It was at this point that the manager came out to figure out why were all at the window trying to help the lady with her order.
This seemed inappropriate to me because he chose the time where we trying to help someone as a team, and he hadn’t been out to help earlier. I talked to him later that evening and found discovered that the reason he wasn’t really helping was because he had a full crew of high schoolers and he felt “he was doing too much and some people weren't working as hard as they should’ve. More specifically he was angry at one employee because they weren’t doing what he had asked even though he had asked over 5 times. Because of this it rolled back to the rest of the crew. If it weren’t for me I feel that rush would’ve lasted longer, orders would’ve been delayed, and customer satisfaction would’ve
Being a “back-up leader” has many benefits to it. I am able to watch and learn from others mistakes, if things aren't working well I am always ready to step in and help, and it allows me to benefit a team by giving the leader or group members what they want.
One example of me demonstrating this “back-up leader” is at my work. I’ve work at a fairly small Wendy’s fast food restaurant since 2015 which is a long time relative …show more content…
It was pretty confusing to see him pretty much abandon us during this time when it's his job to be helping out to make sure everything's running smooth.
It got the point where I was cooking meat and chicken, getting fries and chicken nuggets ready, preparing drinks, and making sure everything was getting out as soon as possible. As the rush was wrapping up we had to replace a messup order as the final order. There was some issue with figuring out exactly what was being replaced. It was at this point that the manager came out to figure out why were all at the window trying to help the lady with her order.
This seemed inappropriate to me because he chose the time where we trying to help someone as a team, and he hadn’t been out to help earlier. I talked to him later that evening and found discovered that the reason he wasn’t really helping was because he had a full crew of high schoolers and he felt “he was doing too much and some people weren't working as hard as they should’ve. More specifically he was angry at one employee because they weren’t doing what he had asked even though he had asked over 5 times. Because of this it rolled back to the rest of the crew. If it weren’t for me I feel that rush would’ve lasted longer, orders would’ve been delayed, and customer satisfaction would’ve