The issue of bed bugs is a constantly growing across the country, affecting various industries that include hospitality, lodging, and many others. It leads to negative public perception and increase in liability cost.
The issue of bed bugs is a serious and challenging threat for hotels, because it can really dent the hotel’s reputation. No one would like to come back to hotel where they had to encounter bed bugs.
Articles Summary
The International Journal of Hospitality Management, while responding to the bed bug crisis in social media, mentioned that the hospitality industry is responsible for assuring a safe and secure environment for guests. Guests pay for their comforts to get good and efficient service in return. It also