Colonel D: Major A, we’ve spoken a lot about business continuity earthquake exercise and it’s crises management. How do you weigh the challenges CXO level management people are facing day by day? What new trends and techniques are you planning to stay ahead that helps the crises management team to take quick/right decision in right time?
Major A: Evidently, as CXO management have confirmed, there is certainly a shift in progress with more and more crises management people deep diving in how to handle earthquake crises/response with right decisions in shortest time span. They want quick/real time information with doable crises management plan. What we clearly heard was that our perspective clients …show more content…
To handle earthquake scenario you absolutely need the right information in real time to intelligently manage and effectively control the situation, risk, impact and the performance of the team. This goes for larger information analysis with many doable actions at multiple base locations.
Major A: Right Colonel, I am sharing real time information to decide next course of actions:
Exercise Definition
a. Objective: Exercise staff notification procedures contained in BC Plan(s)
b. Type of exercise: Earthquake scenario exercise
c. Scenario Description: Earthquake in Gurgaon during working hour
d. Scope and Scale(Active/Passive-degree of involvement): Active
e. First notification: Earthquake in Delhi NCR during working hour.
Time: 2PM
Day : XXX
Weather: 3ºC …show more content…
What are your top priorities?
Are there any actions that you should take now?
Situation assessment
What information do you need?
Where can you get it?
Next steps
What should you do?
What can you communicate?
Colonel D: Good work Major. I am giving you crises plan execution order right away to kick off the response plan and press crises team into actions. You manage the entire show directly and update me timely. Feel free to contact me anywhere anytime where ever any show stoppers comes. Be ready with PLAN B (if required). I am calling CXO level meeting to take appropriate financial approvals.
Major A: Hey Colonel D, below are the updates:
Update #2 – D1 Day, XX Date---, Time --- (8 hours later)
Situation update
All colleagues are now accounted for
5 colleague are in hospital – 5 colleague are with them
Building management confirm that the Tower ’C’ building electric supply has been badly disrupted. A building manager says he doubts power will be restored until end of day maybe even end of week
325 colleagues are going to home for rescuing their families. Roads are damaged. People are strangled. People are running in haphazard manner and finding out feasibility to reach their homes at the earliest. Some colleagues not being able to go home. Admin & Transport team is partially