Essentially, it could work in his favor by better articulating how the benefits of his initiative outweigh the costs and attempt to alleviate the assistant commissioner’s concerns. Therefore, given the circumstances of the situation, the use of a cost-benefit analysis would be highly appropriate. Steve could highlight the tangible and intangible benefits and costs that would be generated. Tangible costs and benefits are those which can be quantified while intangible costs and benefits cannot be readily appraised (Starling, 2011, p. 261). The gains that can be accrued by sanctioning Steve’s method are vast. For example, by investing in database valuable man hours will not be wasted by responding to an inordinate amount of complaints and will avoid losing the business of commuters. In addition, uniting with other agencies can establish a connection that can result in a mutually-beneficial relationship. The functioning of agencies as isolated entities had a created divide that impeded upon operations. Thus, by consolidating the data of multiple agencies it would be a means of linking organizations as well as increase productivity. Most importantly, the department must prioritize the best interest of the public above all else, which in that context, would support the use of the
Essentially, it could work in his favor by better articulating how the benefits of his initiative outweigh the costs and attempt to alleviate the assistant commissioner’s concerns. Therefore, given the circumstances of the situation, the use of a cost-benefit analysis would be highly appropriate. Steve could highlight the tangible and intangible benefits and costs that would be generated. Tangible costs and benefits are those which can be quantified while intangible costs and benefits cannot be readily appraised (Starling, 2011, p. 261). The gains that can be accrued by sanctioning Steve’s method are vast. For example, by investing in database valuable man hours will not be wasted by responding to an inordinate amount of complaints and will avoid losing the business of commuters. In addition, uniting with other agencies can establish a connection that can result in a mutually-beneficial relationship. The functioning of agencies as isolated entities had a created divide that impeded upon operations. Thus, by consolidating the data of multiple agencies it would be a means of linking organizations as well as increase productivity. Most importantly, the department must prioritize the best interest of the public above all else, which in that context, would support the use of the