Deming’s theory of The System of Profound Knowledge or Total Quality Management is based on the idea that an organization is composed of a system of interrelated processes and people which make up the system’s components. The quality and success of everyone within the system is dependent on management’s ability to balance each component. To achieve quality, one must first establish …show more content…
Deming believed that if two similar products were available at the same price, customers would choose the higher quality product of the two, increasing sales volume.
Eliyahu Goldratt’s Theory of Constraints focuses on a few variables, or constraints, as a way to achieve ongoing improvement of the system. A part of Goldratt’s theory is that every system is only as strong as its weakest link. The steps to ongoing improvement under the Theory of Constraints are to:
1) Identify the system’s constraint, which usually will be found at points in the process where work slows down or reaches a …show more content…
The Theory of Constraints does not have the specific goal of improving product quality, but instead focuses on output and throughput. Deming’s system of Total Quality Management requires management changes and providing of adequate resources to improve quality. The Theory of Constraints is often controlled by engineers and management, and Total Quality Management can generate ideas from the shop floor. The System of Profound Knowledge aims for zero defects and six sigma quality levels. Whereas using TOC, the results of each project are only comparable to similar manufacturing