2.2. What is effective leadership?
According to Harvard Business School (2005), an effective leader is a person who leads by example for others to follow because they believe it is the right thing to do. Harvard Business School (2005) noted that honesty and reliability are the main characteristics of an effective leader. Further, Keller (2011) pointed out that great leaders …show more content…
Leaders are only a central part in the creation of a context that individuals use, to enhance their capacity and give innovative results. However, Adair (2009) noted that leadership must provide a climate favoring for teamwork. According to Adair (2009), favorable climate is conducive to creativity and innovation. In the same way, Hunter, Bedell, & Mumford, (2007) argued that an environment of intellectual debate, flexibility, positive relations, and challenge is considerably associated with innovation. In addition, Sloane (2007) noted that leaders should be responsible for conflict solving to spark …show more content…
Sarmento (2011) noted that many organizations use employee surveys every year to identify the feeling of employee about the company and specifically about their work. According to Sarmento (2011), questionnaires are highly applicable to questions regarding attitude, behavior, structure, environment, and skills. In addition to that, Mostert (2008) argued that different scores in questions used in employee surveys predict the level of creativity in an organization. Mostert (2008) further stated that a high score on attitude question shows that employees view themselves as highly