Veterans Health Care Case Study

The Doris Miller Department of Veterans Affairs Medical Center, or the Waco VA hospital, was built to provide medical service to the ever growing population of veterans in the Central Texas region. In Central Texas, there is close to 5,000 veterans needing care. Due to the recent passing of the Affordable Care Act, many physicians and nurses are leaving their field leaving a vacuum in patient care. Due to factors such as population growth and aging, as well as current efforts to expand health insurance coverage, many policymakers believe the US will experience a growing shortage of physicians.

Currently there is an understaffing, as well, in the Central Texas Veteran Health Care System, in addition the hospital has no room for incoming patients, so to compensate they created waiting lists. These waiting lists have created many problems. The most well-known issues entail long wait times, frauds with appointment scheduling, and people being lost in the highly outdated paper records the hospital attempts to create.

With the proposed solutions, it is hoped to reduce the number of patients on the waitlist at the Central Texas Veterans Health Care System from 1,500 to less than 500. Doing this would reduce waiting times and more veterans would be able to be seen. …show more content…
Each with its own set of positive and negative