Workforce diversity is defined as similarities and differences among employees in terms of age, cultural background, physical abilities, race, religion, sex etc. The need for a diverse workforce is increasing for the current organisations to thrive and flourish. With an exponential leap happening in many fields like travel, communication, technology diverse set of people are seen to be working in various fields. The trade agreements and free flow of labour between the countries have further accelerated this phenomenon.
The challenge of an organisation or manager is to maintain creative and productive workforce diversity and keep the conflicts arising due to this to the minimum. A successful organisation recognises the potential …show more content…
The increase in the involvement of workforce ultimately leads to the increase in nation’s human capital and thus results in the economic growth of the country. The article substantiates this claim by stating an example how women’s inclusion in work force has contributed to the increase in GDP of the United States of America. It also lists the other benefits like capturing of variety of consumer markets, a more qualified workforce, and reduction in employee turnover costs.
With a diversified workforce it is understood that the firm can appeal to variety of customers by being sensitive to their diversified demands. Employees from diverse background bring variety of solutions, talents and experiences to the table that help the organisation to deals with fast moving market and customer …show more content…
The path breakers in the US business world are quoted in the article to drive home the point the power of diversified workforce on US economy.
The article also analyses that the power retained by the consumers is huge. With the advent of globalisation the business cannot dictate the consumers on their choices and a small part of the purchase decisions are based on the fact if the organisation is sensitive to varied demands and desires of the consumers.
The article observes that the first step to utilize the workforce diversity is to acknowledge it. It is usually beneficial to find new ways to adjust, adapt and appreciate the change in work culture than to force the traditional work culture. Encouraging open communication among employees and close monitoring of tension or conflicts among them. Also the diversity strategy must be closely aligned with the organisational strategy. The articles also mentions that while encouraging the diversity of workforce the organisation should also look into the performance benefits due to this diversified workforce. This improvement of performance may be in terms of sales, efficiencies or customers gained or