Many organizations recognize the importance of diversity and inclusion in the workplace. A diverse workforce takes different approaches to solving problems. Customers appreciate the chance to work with individuals who understand their background and culture. Understanding the causes and effects of diversity in the workplace helps companies create initiatives that attract and retain a diverse workforce.
Defining Diversity
The concept of diversity in the workplace goes beyond including employees of various racial and ethnic backgrounds. According to the Society for Human Resource Management, diversity means valuing the characteristics that make a person unique,