The Cleveland Clinic is a well-known hospital in Ohio that contributes to health care by providing complex clinical care and lifesaving treatments based on groundbreaking medical discoveries, expanding global knowledge in science and medicine, and training future health care providers and scientists. As a result of a reputation of excellence, patient care services are increasingly in demand. The Cleveland Clinic must work to provide patient-centered services that include convenient clinic hours, information systems that allow patients to interact with clinical providers, and coordinated care across providers among other efforts (clevelandclinic.org, 2015).
Personal Leadership Review
The goal of this plan is to provide high-quality patient-centered care based on the best possible treatment solutions, improving patient access to care, and improving patient satisfaction. The focus will be on the treatment of sleep apnea and how the Cleveland Clinic …show more content…
The virtual visits will provide timely access to care and allow patients to communicate with their doctor when it's convenient whether from home or work. With a virtual visit, patients don't have to wait on hold to schedule an appointment, they don't have to miss work and they don't have to waste time in a waiting room. The virtual office visit helps streamline the workflow for physicians. Patients can take as long as they want to complete the questions online regarding their symptoms and history, yet the information is presented to the physician in a short, complete format that helps with diagnosis and treatment. This type of information exchange allows them to describe their problem and ask questions without feeling rushed (Eads,