1.1 Background of the company:
Etihad Airways is considered in the United Arab Emirates is the national carrier of the company, through the Royal (Amiri) The company was established in July 2003. Also, Etihad Airways was known during the past 10 years and one of the fastest growing airlines in commercial aviation history.
Etihad Airways has a set of awards that highlighted its position as one of the leading brands in the world in a manner distinct. Also received an award for 5 consecutive years on it’s (the world's leading airline) at a ceremony for the World Travel Awards.
Abu Dhabi is the center of Etihad Company which is also the capital of United Arab Emirates. This company launches more than 88 aircraft in 1400 during …show more content…
And enhance its horizons to become one of the best airlines in the World's.
1.2 Services
Abu Dhabi International Airport has many services and amenities that give travelers time spectrum, while waiting for an appointment aircraft is equipped as it is one of the most popular airports in the World's. It also has to provide trips and luxury lounges for first-class passengers all over the world. Hall contains many amenities and have fun and work, to calm the nerves, family time, fine dining, business, and five star galleries, and there are services for Economy Class passengers, such as free internet access, restaurants, shopping and international films and cafes.
Etihad Airways offers many services inside the plane so as to gain travelers satisfaction by meeting all their needs and demands. It also features a market exempt from customs duties, which provides products such as jewelry, watches, cosmetics, perfumes and many other products.
There is a service provided to customers online Etihad Airways not only flights booking also they can arrange drivers and cars for their service.
2.0 Analysis of the Information Requirement and the Information …show more content…
Middle managers in the airline must come up with the need for compressed data about customers and transactions in order to find out its current activities. In place to the customer building support system and this will help a supportive network capacity, it requests data about the deal number, and customer area, customer interactions, and the nature of communications and inquiries or complaints made most of the income-generating elements and items less moved.
2.3 Strategic