It is crucial to ensure that all group members are communicating clearly and that all group objectives are communicated to the group effectively. Any changes to the group’s objectives must be communicated as soon as possible to keep all members informed and avoid confusion. It is important that all members are given an opportunity to communicate their concerns. The group leader must act as a facilitator to ensure that opinionated members are not overwhelming quieter/ more timid colleagues.
Holding frequent meetings will allow group members to voice their concerns more readily as they arise; allowing the group leader to address any behaviours that are negatively affecting the group and avoid smaller issues snowballing into bigger issues. It is important that all issues are handled fairly and that members are provided with feedback that shows them the impact of their actions. Team leaders should provide members with time to reflect on how they can change their behaviours to better the group. The team leader may also consider restructuring the team, if needed. Handling issues as they arise will help to reduce tensions between group members and allow group members to work better as a