Triage is when a patient calls in and they need some sort of medical advice. This only okay to give advice when the person is calling is a current patient. The reason is there has to be documentation for any advice that is given to the patient. The patients would ask for medical advice, prescriptions refills or prescription authorizations. When the patient calls in for medical advice everything needs to be documented in the patient 's chart. Medical advice can be anything such as follow up ER visits, simple questions, or same-day appointment can be put in at this time. At times, this can be very busy. We can predict when it’s going to be a busy day in triage. The most peak times, are when it Friday afternoon before the weekend or a holiday. The management tries to have a full staff because this can be overwhelming at times. I can say at the end of the day, I feel great about my job because I feel like I’ve helped people that
Triage is when a patient calls in and they need some sort of medical advice. This only okay to give advice when the person is calling is a current patient. The reason is there has to be documentation for any advice that is given to the patient. The patients would ask for medical advice, prescriptions refills or prescription authorizations. When the patient calls in for medical advice everything needs to be documented in the patient 's chart. Medical advice can be anything such as follow up ER visits, simple questions, or same-day appointment can be put in at this time. At times, this can be very busy. We can predict when it’s going to be a busy day in triage. The most peak times, are when it Friday afternoon before the weekend or a holiday. The management tries to have a full staff because this can be overwhelming at times. I can say at the end of the day, I feel great about my job because I feel like I’ve helped people that