I am the general manager of an event management company based in Johannesburg South Africa. Part of my responsibilities is to employ the best people to occupy vacancies in the company. This part of my job is crucial to the wellbeing of the company as it entails recruiting the best candidates possible to fill each post in the organization. It takes months of searching to find that one special person who embodies what we look for in an employee. Although new have the potential to introduce fresh ideas, it is company policy to see if we cannot promote someone from within from within.
Introducing Mpiliso. I first employed Mpiliso on the 1st September 2015 as the company’s receptionist. As she familiarised herself with our product offering, …show more content…
Our client is active and extremely busy during the first 3 quarters of their fiscal year (March - November) and then it quiets down in the last quarter (December – February) each year. The last quarter is a nightmare for the company and our consultants find it most frustrating. I recommended that Mpiliso joined the sales team but only at the beginning of April of the next financial year if she is to stand a better chance of reaching her sales target. A recommendation which she reject offhand and insisted she started in January because she believed she had enough contacts to make it. I conceded and allowed the transfer in January of this year 2016. Ever since her transfer, Mpiliso has not managed to close any sales and her quote-bank is too small to suggest a potential breakthrough is on the horizon. Mpiliso’s probation period ends at the end of March 2016 and if numbers are anything to go by, I should not renew her …show more content…
Collect facts or reality
2. Select reality
3. Interpreted reality
4. Assumptions
5. Conclusions
6. Beliefs
7. Actions
The Analysis.
Step 1: The reality
· All consultants serve a 3 month probation period.
· During the probation period, a consultant must reach 50% of their quarterly target.
· Mpiliso joined the sales team during our down season.
· She has not closed any sales.
· Her quote bank is too low to suggest potential breakthrough.
· Probation period ends in 2 weeks
· She rejected the option to delay her transfer until business opportunities opened up again.
· She has been with us for some time and shares a special relationship with the owners and management
· Even though we are going through a relatively down period, the company has still managed to accumulate revenues amounting over 1.2 million South African Rand. Step 2: Choosing a Reality
She has not managed to close any sales during her probation period which ends in 2 weeks
Step 3:
Introducing Mpiliso. I first employed Mpiliso on the 1st September 2015 as the company’s receptionist. As she familiarised herself with our product offering, …show more content…
Our client is active and extremely busy during the first 3 quarters of their fiscal year (March - November) and then it quiets down in the last quarter (December – February) each year. The last quarter is a nightmare for the company and our consultants find it most frustrating. I recommended that Mpiliso joined the sales team but only at the beginning of April of the next financial year if she is to stand a better chance of reaching her sales target. A recommendation which she reject offhand and insisted she started in January because she believed she had enough contacts to make it. I conceded and allowed the transfer in January of this year 2016. Ever since her transfer, Mpiliso has not managed to close any sales and her quote-bank is too small to suggest a potential breakthrough is on the horizon. Mpiliso’s probation period ends at the end of March 2016 and if numbers are anything to go by, I should not renew her …show more content…
Collect facts or reality
2. Select reality
3. Interpreted reality
4. Assumptions
5. Conclusions
6. Beliefs
7. Actions
The Analysis.
Step 1: The reality
· All consultants serve a 3 month probation period.
· During the probation period, a consultant must reach 50% of their quarterly target.
· Mpiliso joined the sales team during our down season.
· She has not closed any sales.
· Her quote bank is too low to suggest potential breakthrough.
· Probation period ends in 2 weeks
· She rejected the option to delay her transfer until business opportunities opened up again.
· She has been with us for some time and shares a special relationship with the owners and management
· Even though we are going through a relatively down period, the company has still managed to accumulate revenues amounting over 1.2 million South African Rand. Step 2: Choosing a Reality
She has not managed to close any sales during her probation period which ends in 2 weeks
Step 3: